Hp Photosmart C4280 Scanner Error Usb Not Connected
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enter a title. You can not post a blank message. Please type your message and try again. WildBill Level 3 (543 points) Desktops Q: HP Photosmart C4280 shows USB Not Connected Message? So, I have an HP Photosmart C4280 printer that works fine when I want to print, but when I try to scan with Image Capture here's what happens: I can do an Overview scan, can see the document in the window, but the button to the right of overview does not show "Scan," but a greyed out "Cancel." When I try to manually scan from the printer, an error message pops up in the printer window that says "USB not connected?" I'm pretty sure that the latest drivers are installed. I can't figure out where to go from here? iMac, Mac OS X (10.7.3) Posted on Mar 15, 2012 6:33 PM I have this question too by PAHU,Solvedanswer PAHU Level 6 (16,610 points) A: When you do the Overview, are you able to select a portion of the image that appears. And if so, does the Scan button then become available?One thing that has changed with Lion's Image Capture is that the Custom Size setting is enabled by default. This forces the user to select a portion of the overviewed image. If you untick the "Use Custom Size" setting in the Show Details view, you should find that the Scan button becomes available. Posted on Mar 15, 2012 7:52 PM See the answer in context Close Q: HP Photosmart C4280 shows USB Not Connected Message? All replies Helpful answers by PAHU, PAHU Mar 15, 2012 7:23 PM in response to WildBill Level 6 (16,610 points) Mar 15, 2012 7:23 PM in response to WildBill A friend of mine had a similar problem with their Epson. They replaced the USB cable and thot fixed it so if you have a spare USB printer cable, then try that. Also, ensure the USB cable is connected directly to the Mac; not via a USB hub. Helpful (0) Reply options Link to this post by WildBill, WildBill Mar 15, 2012 7:35 PM in response to PAHU Level 3 (543 points) Desktops Mar 15, 2012 7:35 PM in response to PAHU Here's what I figured out. I don't think the USB cable is the problem because I can print fine from my computer. After doing some snooping on the internet, instead of using the Image Capture app, I tried Preview, which worked, mostly. I can successfully scan documents now, but for some reason Preview crashes when I attempt to convert the document into a PDF (through the "Print" option)? Anyway, I think this is a software issue: either Apple's or HP's. I was able to scan documents fine before Li