Hp Photosmart C6150 Ink Cartridge Error
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The Following Ink Cartridges Must Be Replaced
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MediaOrdering IdentifyProduct changeProductPFinderResults WCM Generic Page Customer Support MicroSite CustomerSupportMicroSitePPSTheme-2 MicroSite orderconfirmation productreplacement swdDriverDetails Z6_M0I02JG0KGSS30ACT8MPG200G1 Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... http://h30434.www3.hp.com/t5/Inkjet-Printing/HP-Photosmart-C6150-All-in-One-printer-Error-Message-Ink/td-p/2311089 HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend possible solutions. How does HP install software and gather data? Privacy Policy © Copyright 2016 HP Development Company, L.P. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Search http://support.hp.com/us-en/document/c00702807 all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Z7_3054ICK0KGTE30AQO5O3KA3014 hp-share-print-widget-portlet Actions ${title} Loading... Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... An 'Ink cartridge problem - the following ink cartridge(s) appear to be missing or damaged' Error Message Displays for HP Photosmart D7200, D7300, and D7400 Printer Series This document is for the HP Photosmart D7200, D7300, and D7400 printers. After a new cartridge is installed, the following message displays on the printer control panel: Ink Cartridge Problem - The following ink cartridge(s) appear to be missing or damaged (symbols identify cartridges), and the printer does not print. Step one: Use genuine HP cartridges Make sure that you are using genuine HP cartridges and the cartridges are compatible with your printer. Visit HP SureSupply to check ink or toner cartridge compatibility, or purchase replacement cartridges. Go to HP SureSupply. Scroll to the bottom of the page, and then
my own searching the web.For the past couple of days, my happy little HP 6180 Printer has been asking http://www.fixyourownprinter.com/posts/50063 for new yellow juice. I finally got the chance to go pick up a new cartridge and much to my dismay, when I installed it, I got a message saying Ink System Failure... something something... refer to documentation.Well, the documentation had no references to this kind of error. I tried everything the website suggested, unplugging it, taking out the ink cartridges, starting the whole thing up hp photosmart and reinstalling and the error just appeared again and again.I looked online and was dismayed to find that people said that they had gotten refurbished models sent to them because they couldn't get tech support at HP to help them... OR that they were charged big bucks for tech support.My husband took over at that point (I am normally the geek but it was a hp photosmart c6150 long day) he got online with a tech support person and she talked him through fixing it. It works great once again!!!Here is the content of the chat, hopefully it helps you too! Christina is the tech support person. Christina: Let us perform some steps to isolate the issue and find a fix for it.Christina: Please perform the following steps and let me know the message that will be displayed on the printer.Christina: A. - Press and hold the “*” key. B. - Press the “#” key and release both keys. Display should say “Enter Special Key Combo” C. - Press and release in sequence the “1”, “2” and “3” buttons.CustomerName: okCustomerName: screen says "support" R0631MChristina: Fine.Christina: 2. Press and release the right arrow button until the display says “System Configuration Menu”.Christina: 3. Press and release the “OK” button.Christina: 4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,Christina: 5. Press and release the “OK” button.Christina: 6. Display should say “Hardware failure status: Clear. Press OK to clear”.CustomerName: yupChristina: 7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.Cu