Blackberry Intellisync Internal Error
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for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get https://www.experts-exchange.com/questions/22917650/User-Cannot-Sync-BlackBerry-to-Exchange-Calendar-Duplicate-records-found-on-device-Internal-Error-4238-Translation-Canceled.html Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers http://thebackroomtech.com/2008/04/23/troubleshooting-the-%E2%80%9Cunable-to-complete-request%E2%80%9D-error-when-synching-a-blackberry-with-groupwise-via-blackberry-desktop-manager/ Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > User Cannot Sync BlackBerry to Exchange Calendar -- Duplicate records found on device Internal Error #4238. Translation Canceled! Want to Advertise Here? Solved User Cannot Sync BlackBerry to Exchange Calendar -- Duplicate records found on device Internal Error #4238. Translation Canceled! Posted on 2007-10-25 intellisync blackberry BlackBerry Outlook Exchange 1 Verified Solution 4 Comments 8,470 Views Last Modified: 2010-04-14 Environment: Microsoft Exchange 2007, Outlook 2003, Windows XP Pro SP2, RIM Desktop Manager 4.2.2, BlackBerry World User cannot sync BB World phone to Outlook 2003/Exchange 2007 calendar. There are 105 record in the phone. Address Book works fine. The error on screen is: Duplicate records found on device. RIM.LOG ----------- - - - - - - - - intellisync blackberry download - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - On 10/25/2007 9:56 AM One-way sync from Microsoft Outlook Calendar to Handheld Calendar First System: Handheld Second System: Microsoft Outlook Conflict Resolution: Notify Appointment Range: From 10/25/2007 To 12/31/2400 --> Duplicate records found! Total Inputs From First System: 0 Field mapping used for translation: Handheld Microsoft Outlook Description Title --------------- Subject Notes --------------------------- Body Location ------------------------ Location Alarm Date ---------------------- Alarm Date Alarm Time ---------------------- Alarm Time Start Date ---------------------- Start Date Start Time ---------------------- Start Time End Date ------------------------ End Date End Time ------------------------ End Time Alarm Flag ---------------------- Reminder Set Flag Free Busy ----------------------- Show Time As Private ------------------------- Private Internal Error #4238. Translation Canceled! PTTRACE.LOG ----------------- 09:56:15.860: Begin ILX Session, Source=Microsoft Outlook, Target=Handheld 09:56:16.001: 09:56:16.001: Starting One-Way Sync 09:56:16.048: Phase=10, User=301890d0: Reading data from Handheld Calendar Thu Oct 25 09:56:34 2007: Error 12.12 at D:\TEMPDIR_5154\se_5x_engine\ilsd
Groupwise GWIA howto IE7 IIS Internet Explorer McAfee Netware NIC Novell password patch RDP registry Remote Desktop script security Server Core Sles SQL suse troubleshooting utilities Vista VMware Vulnerability Webaccess Windows Windows 2003 Windows 2008 Windows XP XP SP3 Categories Active Directory backup best practices Blackberry browser add-ons Citrix deployment diagnostics edirectory events exchange extension firefox fixes freeware Google Group Policy Groupwise Guides hardware howto IIS imaging iManager Internet Explorer links Linux malware microsoft update Netware Novell OES office patches performance podcasts Policy registry remote access SBS SCCM script security Server Core silent SQL troubleshooting unattended Uncategorized upgrade utilities virtualization Visio Vmware wifi Windows windows live Windows Media Services windows update wsus zenworks Troubleshooting the “Unable to Complete Request” Error When Synching a Blackberry with Groupwise via Blackberry Desktop Manager A client has periodically received the “Unable to Complete Request” message when synching her Blackberry 7100i with Groupwise via Blackberry Desktop Manager. We previously fixed this error by following the instructions found in Blackberry KB11703, but that only fixes the problem for a few months, and requires Intellisync to be reconfigured. This includes re-entering the Groupwise password, which can be a problem if the user is not around when you are troubleshooting the problem! Her configuration included the following: Windows XP SP2 Groupwise Client 7.0.2 Blackberry Desktop Manager 4.2.2.1.4 No relevant errors were shown in the Windows System or Application log files. Her Blackberry Desktop Manager RIM.log file showed the following error messages: "Failed to open device database!" "Internal Error #-728. Translation Canceled!" "Internal Error #4238. Translation Canceled!" I enabled advanced logging for Intellisync by following the instructions in Blackberry KB01451 and found the following errors in the ptTrace.log file: Wed Apr 23 12:27:24 2008: Error 1st=1053 (f=0xb006) 2nd=722 (f=0x8a0a2).-728 at D:\TEMPDIR_5154\se_5x_engine\iltif2\TIFSYNC.CPP line 5156 Wed Apr 23 12:27:24 2008: Error 0x41d.1053.-728 at D:\TEMPDIR_5154\se_5x_engine\iltif2\TIFSYNC.CPP line 4926 Wed Apr 23 12:27:24 2008: Error 0.-728 at D:\TEMPDIR_5154\se_5x_engine\ilxtrans\CILTRANS.CPP line 1383 Wed Apr 23 12:27:24 2008: Error -728.-728 at D:\TEMPDIR_5154\se_5x_engine\ilsdk\Ilx_sdk.cpp line 337 12: