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(Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 (한국어)中华人民共和国 (中文)台灣 (中文)日本 (日本語)  HomeLibraryWikiLearnGalleryDownloadsSupportForumsBlogs Ask a question Quick access Forums home Browse forums users FAQ Search related threads Remove From My Forums Asked by: Error - There was a smtp communication problem with the recipient's email server Previous Versions of Exchange konica minolta bizhub scan to email server connection error > Exchange Previous Versions - Mail Flow and Secure Messaging Question 0 Sign in

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to vote Team,Some of our users in company is facing this error message "there was a smtp communication problem with the konica minolta not sending scans to email recipient's email server" while sending out an email to the external domain users.Error Message:There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.

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in my list of allowed rcpthosts (#5.7.1)>Environment: Exchange 2003 Domain A: ourdomain.comDomain B: externaldomain.com Client: Outlook 2003Testing done till now:   I have done some testing on my side and here the results for your reference:Pinging the externaldomain.com - SuccessfulSending a test email through telnet to externaldomain.com - SuccessfulFinding out MX record for externaldomain.com - Unsuccessful, got the error message DNS request timed outTry to find out the DNS bizhub c224e server connection error server through nslookup for externaldomain.com - Unsuccessful, got the error message DNS request timed outIs that all the successful / unsuccessful means that i got some thing wrong on my DNS, do i need to add a reverse domain for externaldomain.com or is there something else?Please advice.Thanks Inderjit Edited by IJSingh Wednesday, July 01, 2009 7:50 AM Wednesday, July 01, 2009 7:46 AM Reply | Quote All replies 0 Sign in to vote If Exchange dont find the MX information in DNS it will try to deliver the mail to the server with the same name as the domain itself. for this to work there must an A record for the domain in DNS pointing to a mailserver. The last thing is just an option and should not be considered best practice. MX records in DNS is the way to go.if your DNS server cant do a MX lookup there is probably some faulty configuration or perhaps the DNS queries are stopped in you firewall?are you using external DNS server on the sendconnector in EXchange?lasse at humandata dot se, http://anewmessagehasarrived.blogspot.com Wednesday, July 01, 2009 5:06 PM Reply | Quote Microsoft is conducting an online survey to understand your opinion of the Technet Web

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Resource Library Tech Pro Free Trial Editions: US United States Australia United Kingdom Japan Membership Membership My Profile People Subscriptions My stuff Preferences Send error deletion konica scan to smb a message Log Out TechRepublic | Forums | Networks Networks Register Now or Log In to post Welcome back, My Profile Log Out Recent Activity FAQs Guidelines Question 0 Votes Locked SMTP communication error:"The IP you are sending https://social.technet.microsoft.com/Forums/en-US/827ce47e-c219-46ac-aec9-db8782ff175e/error-there-was-a-smtp-communication-problem-with-the-recipients-email-server?forum=exchangesvrsecuremessaginglegacy from is not authorized." By fjvanzyl01 · 9 years ago Hi guysI keep getting this message when sending external internet mail. I am running MS exchange on Server 2003. There was a SMTP communication problem with the recipient's email server. Please contact your system administrator. I am using ADSL internet, therfore my IP is not static. Do I need to register with a http://www.techrepublic.com/forums/discussions/smtp-communication-errorthe-ip-you-are-sending-from-is-not-authorized/ smart host/relay server? Please help? Share Flag This conversation is currently closed to new comments. 4 total posts (Page 1 of 1)   + Follow this Discussion · | Thread display: Collapse - | Expand + All Answers Collapse - This is not about addressing by tintoman · 9 years ago In reply to SMTP communication error: ... That message doesn't say anything about IP addresses, it is telling you that the internet protocol you are using is not authorised, and I would suggest it has more to do with the way you are trying to authenticate with the external mail server.So you need to check the account settings and make sure you are not using an authentication method that is being rejected by the mail server 0Votes Share Flag Collapse - Most likely... by bart777 · 9 years ago In reply to This is not about address ... The server at the other end is doing a reverse DNS lookup on your mail server before it will accept the mail. Since you are usuing a dymanic address you're going to see this more and more. This is where it can tricky. You really need a static address for your mail so that the MX record and reverse DNS lookup can point to the smae location. The DNS entry will need to be added by your ISP. That may be

Minolta bizhub c20 Service Manual: Scan Error Hide thumbs Also See for bizhub c20 User manual - 346 pagesScanning manual - 29 pages 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 http://www.manualslib.com/manual/868930/Konica-Minolta-Bizhub-C20.html?page=422 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 http://www.linuxsa.org.au/pipermail/linuxsa/2009-August/091913.html 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 konica minolta 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 scan to email 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 Field Service Ver. 1.0 Sep. 2008 22. Scan error Code Display CANNOT CONNECT 0100 SMTP Server CANNOT CONNECT 0101 POP3 Server CANNOT CONNECT 0102 DNS Server CANNOT CONNEC

Linux Desktop Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] We recently had a mysterious problem in which we were unable to send scanned documents to outside email addresses with the settings we had in our Konica Minolta Bizhub 361. When the Bizhub 361 would fail to send a scan via email - the only error message it would supply was: "SERVER CONNECTION ERROR" I believed the setings were correct - but what I didn't know (and wouldn't have been able to find out unless I called AT&T webhosting) was: 1. Our ISP's SMTP service did not require authentication to send an email using their SMTP engine 2. The Bizhub would not send the scan if its told that SMTP authentication is required. Instead, it acts as if it has no communication with the Email server its trying to talk to - leaving the impression that the feature is broken or that a firewall prevents it from getting outside the network. One reason why a Bizhub will fail to send a scan via email - in some circumstances - (with the only error indicated by the machine is stated as "SERVER CONNECTION ERROR") - is shown below. Note that your email client may behave differently then a Bizhub - if you tell a Bizhub that SMTP authentication is required - and its not required - the Bizhub will only report back "SERVER CONNECTION ERROR." Some email clients won't tell you there was an initial problem, but instead, try to send the email without SMTP authentication - even if you provided a user name and password. Quick solution First change the Bizhub's settings so that it thinks the SMTP engine its connecting to does not require outgoing SMTP authentication. If that fails, then try telling it that POP3 authentication is required before SMTP messages can be sent. The two Bizhubs I worked with required 1 administrator email account and settings to be placed in the Bizhub's memory before it will send out emails. I figured this out by using Wireshark to sort out what the issue was. I ran Wireshark on a successful transmission through an Internal Email server I set up in Open SuSE Linux 11.1. Ultimately I wanted to know why the Bizhub would not send its scans to an email account provided by our Internet Service Provider AT&T Webhosting. Once I understood what the requirements were for sending our scans to email - I was able to can solve the problem by understanding its cause. Wireshark is a network packet sniffer and analyzer. Assuming you know the IP number of the machine you are working on - you just have to run a capture in Wireshark - and then when you see a transmission that comes from your server - right click on it and select "Follow TCP str

 

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