Pop3 Email Error
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see when you try to connect to a POP3 server to get mail. For each error message it identifies possible causes. Getting mail from the POP3 server happens in stages. Different things can go wrong at each stage, so each stage has different error messages. When http://kb.mozillazine.org/Connection_errors_-_POP3 a connection fails, Thunderbird provides you with up to three pieces of information about the failure. If you have to ask for support (for example, in a forum or from a helpdesk), ensure that you provide all the information: The status message in Thunderbird's status bar. This tells you the stage that Thunderbird reached when the error occurred. The error message provided by Thunderbird. An embedded message from the server. Thunderbird includes this in its error message. Note: If an error outlook error message shows the server name as "localhost", it usually means that you are using a webmail extension or an anti-virus program. In this case the error might be coming from that program, not from the real server. Contents 1 Thunderbird errors 1.1 Lookup 1.2 Connecting 1.3 Security 1.4 Logging in 1.5 Getting mail 2 Network errors 3 See also [edit] Thunderbird errors This section lists the stages that Thunderbird goes through when it connects to a POP3 server to get a message, send receive error and it lists the possible error messages for each stage. [edit] Lookup Thunderbird looks up the POP3 server's name to find its network address (IP address). The lookup service (DNS) is usually provided by your ISP as part of your Internet connection. The status message at this stage is "Looking up..." Failed to connect to server server name. The server does not exist (but it might exist when you are connected to some other network). You typed the server name wrongly. (Even an extra space can make it fail.) Your ISP's DNS is broken. Try disconnecting and reconnecting, or contact your ISP. [edit] Connecting Thunderbird connects to the POP3 server, and the POP3 server responds. The status message at this stage is "Connecting..." Could not connect to server server name; the connection was refused. You specified the wrong server. The server you specified exists, but it is not a POP3 server. You specified the wrong port number. Ask whoever runs the POP3 server what the correct port number is. The server is down. This is usually temporary. If it persists, contact whoever administers the server. Your firewall is blocking the port. See also the Security section, below. An error occurred with the POP3 mail server. Mail server server name responded: message (Where message might be blank.) You specified the wrong server. The server you specified exists, but it is not a POP3 server. You specified the wrong port number. Ask whoever runs the PO