Pc Charge Pro Error Codes
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below. This topic discusses only configuration errors in Amigo Pos or PCCharge Payment Server. Common errors encountered when testing the Amigo Pos PCCharge Payment Server interface are: •Connection Error•Invalid Track Data•Invalid User Id•Invalid Processor•Transaction Type Not Supported•User In Use pccharge tech support Connection Error The "Connection Error" message (sometimes shown as error #10061) pc charge pro troubleshooting is caused by one of the following: 1.PCCharge Payment Server is not configured to accept TCP/IP communications. Refer to the PCCharge
Pc Charge Pro Locked Out
Payment Server configuration topic for additional information. Enable TCP/IP Communications in PCCharge Payment Server 2.The correct IP Address of the pc running PCCharge Payment Server is not entered in Amigo Pos Back Office.
Pc Charge End Of Life
Refer to the PCCharge Payment Server configuration topic for additional information. Type IPCONFIG at a command prompt to determine the IP address of the PC hosting PCCharge Payment Server 3.The correct network port is not entered in Amigo Pos Back Office. Refer to the back office settings topic for additional information. Enable TCP/IP Communications and note the Local Port Number 4.Windows Firewall is blocking the PCCharge Payment Server pccharge batch error communications port. Refer to the back office settings topic for additional information. Windows Firewall Exception for PCCharge Payment Server ^Top Invalid Track Data The "Invalid Track Data" error is caused by incorrect magnetic card reader configuration. Mostly likely the card reader is sending carriage returns between tracks so that PCCharge Payment Server only receives Track 1 data, although there are other causes for this error, such as sending additional characters between tracks. Refer to this help topic for instructions on programming the card reader. Note that this error will not prevent Amigo Pos from sending manually entered transactions to PCCharge Payment Server. Right! %B9991112223334445^PUBLIC/JOHN Q^1112223334445557778881112223331?;3444555777888999=88999000111222333444? Example 1: A properly formatted swipe Wrong! %B8768010000381411^PUBLIC/JOHN Q ^0807101006510000000000381000000? ;8768010000381411=08071010381000065100? Example 2: An improperly formatted swipe ^Top Invalid User Id The PCCharge Payment Server User Id entered in back office is either incorrect or doesn't exist in PCCharge Payment Server. Note that the User Id is case-sensitive, so that user1 is not the same as User1. Refer to the back office settings topic for additional information. Back Office PCCharge Payment Server User Id ^Top Invalid Processor The PCCharge Payment Server User Id entered
2012-07-25 17:23 0 Rating/ Voters Install the certificate from HereNext Double click on the Zip File and Install the CertificateJust click Next through to the Finish button Next is to copy the
Verifone
Certificate to the other store in windows. This has to be done for every computer that will be talking to PC Charge, Including the computer that has PC Charge On it. Next go to Start > Run > type MMC Press enter. Windows vista /7 type MMC in the search box OR (Hot-KeyWindows Flag + R works for all versions https://www.amigopos.com/help/html/pccharge_troubleshooting_errors.htm of windows) answer YES to any boxes the popup asking if it is ok to run MMC applies to windows vista / 7 only Next In the Console window that popped up click on File > Add/Remove snap-in … Now in the add or remove snap-ins window Click on Certificates then click ADD > in the middle of the window. Now http://kb.certek.com/article/AA-00230/0/PC-Charge-SSL-Certificate- in the Certificates snap-in window that popped up click finish. You will now be back to add or remove snap-ins window, Certificates should still be highlighted. Now click on the ADD> button but this time clicking on the Computer account button, Then Next > Do Not changing any other settings in the next window that popped up click Finish. You will now be back to the add or remove snap-ins window and on the Right you will see Certificates – Current User and Certificates (Local Computer) Now Click OK Now you will see Certificates – Current User and Certificates (Local Computer) side by side in 2 PanelsThe next few steps you will be working in the left side ONLY. Next double click on the Certificates – Current User > Personal > Certificates Now in the Right panel Right click on PCChargeDefaultCertificate-CA select copy. Now back in the Left panel at the bottom double click on Certificates (Local Computer) > Personal > Now Right click in the panel to the right and Select paste. If you do not see paste y
require the submission of financial information from the organization prior to processing account setup. For a list of Certified Merchant Providers click here http://www.theatremanagerhelp.com/book/export/html/466 and select the merchant provider's pdf. There are a number of merchant providers in the USA. In Canada, we recommend Paymentech, although there is one other option which is no longer supported for new installations. Submit requested information to the Merchant Provider. It can take up to fifteen business days for a Merchant Provider to process information. Missing or incorrect information pc charge can often lead to delays. Current financial institutions are often helpful with assisting in filling out the required information sheets. Receive merchant account setup information from the Merchant Provider. This information is critical to the PC Charge setup process. Only once the Merchant Provider has replied with the necessary information can the installation of the software begin. Install PC Charge. Prior to pc charge pro the install, please perform all Microsoft Upgrades to avoid an issue with a specific MS update released around July 1010 - and make sure you reboot your computer. Then follow the detailed steps on installing PC Charge v5.9.0 or later click here. After installation, follow the first time startup steps Enable Credit Card Processing in Theatre Manager. For more information on enabling credit card processing in Theatre Manager click here. Hardware Requirements for PC Charge (Legacy) Arts Management ended official support of PC Charge in Theatre Manager in 2010. Version 5.93 (or earlier) of PC charge should still work for existing installations. However, we recommend switching to a direct processor to simplify your system and improve the ability to meet PCI compliance. PC Charge requires a Windows Operation system. System Requirements for PCCharge v5.9.3 Version 5.9.3 PC with Windows 2008 Server Edition (64 & 32-bit), Windows 7 Professional (64 & 32-bit), Windows 7 Enterprise (64 & 32-bit), Windows 7 Ultimate (64 & 32-bit), Windows Vista Business Edition (64 & 32-bit), Windows 2003 Server Enterprise Edition (64 & 32-bit), Windows XP Professional Edition
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