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Management Way2Ride App Hardware Solutions Managed Services for Acquirers Products Hardware Software Security Product Families Product Terms and Conditions Multimedia Countertop PIN Pads Unattended Portables Mobile Networking Petro POS Systems Petro Forecourt Multimedia MX 925 MX 915 MX 880 MX 870 MX 860 MX 850 Countertop VX 520 VX 820 DUET V200c PIN Pads VX 820 VX 805 PINpad 1000SE P400 P200 Unattended UX 100 UX 300 UX 400 iOrder TransitPAY QX 700 Portables VX 690 VX 680 VX 675 Mobile Verifone e100 Verifone e255 Verifone e265 Verifone e315 Verifone e335 Verifone e355 Networking IntelliNAC Petro POS Systems Ruby2 Ruby RubyCi Topaz XL Verifone LiftRetail Sapphire VIPER Commander Site Controller Petro Forecourt Smart Fuel Controller Smart Pump Interface Smart Pump Access PC Payment Software Estate Management Networking Hosted Payment (PAYware Connect) Petroleum & C-Store Device-Driven PC Payment Software PCCharge PAYware PC PAYware Transact PAYware Direct Estate Management VeriCentre Verifone HQ Networking LogARith

phone number for a voice authorization code and enter it into the screen. Then check your internet connection. If it is okay, wait a few minutes and try another transaction - usually pc charge pro troubleshooting the processors come back up quickly. Duplicate Transaction Error: This results when pccharge windows 10 the same card has been run that day for the same amount. Press FORCE if you indeed want to charge

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the card again. If you are not sure why the transaction is showing as a duplicate, you may want to check the records in PC Charge directly or contact technical support. Error: http://www.verifone.com/products/software/pc-payment-software/pccharge/ IP Init: This results when the PC Charge program is not running. Check your workstation 1 where PC Charge is installed. Exit Phoenix and view the PC Desktop. You should see a blue/green $$ sign in the bottom right system tray to indicate PC Charge is running. If it is not, reboot the workstation and it should start up again. ConfigurationBelow is a brief checklist for https://fireflypos.uservoice.com/knowledgebase/articles/630094-troubleshooting-credit-card-processing configuring your integrated credit. Please contact technical support for more information. Install PC Charge on workstation 1 Run the "Merchant Set Up Wizard" to configure your processor information Add appropriate additional users to PC Charge Run a test transaction to ensure this is set up correctly. Minimize PC Charge Install VNC on workstation 1. This is used to allow support to access your PC Charge program remotely. Configure your router to allow access via VNC Configure Internet Explorer to allow your processor's web site as a "trusted internet site" Configure Integrated Credit in Phoenix via Configuration / Tax Tender Cash / Credit. Set up the credit card printer via Configuration / Printers / Printer Station Turn on "pre-arrange tender" for deliveries at Configuration / Order Types / Common Set up Set deliveries to be automatically settled (or return & pay) at Configuration / Order Types / Delivery This article was helpful (thinking…) · Flag this article as inaccurate…Flag this article as inaccurate… · Admin → New and returning users may sign in Sign in prestine Your name Your email address Check! invalid email (thinking…) Reset or sign in with UserVoice password Forgot password? Create

below. This topic discusses only configuration errors in Amigo Pos or PCCharge Payment Server. Common errors encountered when testing the Amigo Pos PCCharge Payment Server interface are: •Connection Error•Invalid Track Data•Invalid User Id•Invalid Processor•Transaction https://www.amigopos.com/help/html/pccharge_troubleshooting_errors.htm Type Not Supported•User In Use Connection Error The "Connection Error" message (sometimes shown as error #10061) is caused by one of the following: 1.PCCharge Payment Server is not configured to accept TCP/IP communications. Refer to the PCCharge Payment Server configuration topic for additional information. Enable TCP/IP Communications in PCCharge Payment Server 2.The correct IP Address of the pc running PCCharge pc charge Payment Server is not entered in Amigo Pos Back Office. Refer to the PCCharge Payment Server configuration topic for additional information. Type IPCONFIG at a command prompt to determine the IP address of the PC hosting PCCharge Payment Server 3.The correct network port is not entered in Amigo Pos Back Office. Refer to the back office settings topic for additional information. Enable TCP/IP Communications and charge end of note the Local Port Number 4.Windows Firewall is blocking the PCCharge Payment Server communications port. Refer to the back office settings topic for additional information. Windows Firewall Exception for PCCharge Payment Server ^Top Invalid Track Data The "Invalid Track Data" error is caused by incorrect magnetic card reader configuration. Mostly likely the card reader is sending carriage returns between tracks so that PCCharge Payment Server only receives Track 1 data, although there are other causes for this error, such as sending additional characters between tracks. Refer to this help topic for instructions on programming the card reader. Note that this error will not prevent Amigo Pos from sending manually entered transactions to PCCharge Payment Server. Right! %B9991112223334445^PUBLIC/JOHN Q^1112223334445557778881112223331?;3444555777888999=88999000111222333444? Example 1: A properly formatted swipe Wrong! %B8768010000381411^PUBLIC/JOHN Q ^0807101006510000000000381000000? ;8768010000381411=08071010381000065100? Example 2: An improperly formatted swipe ^Top Invalid User Id The PCCharge Payment Server User Id entered in back office is either incorrect or doesn't exist in PCCharge Payment Server. Note that the User Id is case-sensitive, so that user1 is not the same as User1. Refer to the b

 

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