Pccharge Payment Server Error Codes
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below. This topic discusses only configuration errors in Amigo Pos or PCCharge Payment Server. Common errors encountered when testing the Amigo Pos PCCharge Payment pccharge tech support Server interface are: •Connection Error•Invalid Track Data•Invalid User Id•Invalid Processor•Transaction pc charge end of life Type Not Supported•User In Use Connection Error The "Connection Error" message (sometimes shown as
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error #10061) is caused by one of the following: 1.PCCharge Payment Server is not configured to accept TCP/IP communications. Refer to the PCCharge Payment Server configuration topic
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for additional information. Enable TCP/IP Communications in PCCharge Payment Server 2.The correct IP Address of the pc running PCCharge Payment Server is not entered in Amigo Pos Back Office. Refer to the PCCharge Payment Server configuration topic for additional information. Type IPCONFIG at a command prompt to determine the IP address of the PC pc charge pro troubleshooting hosting PCCharge Payment Server 3.The correct network port is not entered in Amigo Pos Back Office. Refer to the back office settings topic for additional information. Enable TCP/IP Communications and note the Local Port Number 4.Windows Firewall is blocking the PCCharge Payment Server communications port. Refer to the back office settings topic for additional information. Windows Firewall Exception for PCCharge Payment Server ^Top Invalid Track Data The "Invalid Track Data" error is caused by incorrect magnetic card reader configuration. Mostly likely the card reader is sending carriage returns between tracks so that PCCharge Payment Server only receives Track 1 data, although there are other causes for this error, such as sending additional characters between tracks. Refer to this help topic for instructions on programming the card reader. Note that this error will not prevent Amigo Pos from sending manually entered transactions to PCCharge Payment Server. Right! %B9991112223334445^PUBLIC/JOHN Q^1112223334445557778881112223331?;3444555777888999=88999000111222333444? Example 1: A properly formatt
settings for PC Charge. We recommend you store a zipped backup copy of the Config Disk on a
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machine other than the one running PC Charge. Often you create a pccharge windows 10 Config Disk before upgrading PC Charge or when moving PC Charge to a different machine. To create a pc charge settlement error PCCharge Config Disk, you perform the following steps: Right click on the desktop of the computer with PC Charge. Create a NEW folder and name the folder PCChargeConfigFiles. Open PC https://www.amigopos.com/help/html/pccharge_troubleshooting_errors.htm Charge. Select Utilities >> Config Disk. Choose the Update/Create Config Disk option. Click "OK". Click "Yes". Click "OK". Click "Cancel". Navigate to the PCChargeConfigFiles folder on the desktop. Click "Open". Setup or Upgrade PC Charge Contact a Certified Merchant Provider to arrange account setup. This process needs to be started at least four weeks in advance of the date PC http://www.theatremanagerhelp.com/book/export/html/2339 Charge is scheduled to be activated. Most Merchant Providers will require the submission of financial information from the organization prior to processing account setup. For a list of Certified Merchant Providers click here and select the merchant provider's pdf. There are a number of merchant providers in the USA. In Canada, we recommend Paymentech, although there is one other option which is no longer supported for new installations. Submit requested information to the Merchant Provider. It can take up to fifteen business days for a Merchant Provider to process information. Missing or incorrect information can often lead to delays. Current financial institutions are often helpful with assisting in filling out the required information sheets. Receive merchant account setup information from the Merchant Provider. This information is critical to the PC Charge setup process. Only once the Merchant Provider has replied with the necessary information can the installation of the software begin. Install PC Charge. Prior to the install, please perform all Microsoft Upgrades to avoid an issue with a specific MS update released around July 1010 - and m
PC Charge (Payment Server or PC Charge Pro) read these instructions first ! There are several steps to installing and configuring PC Charge pc charge Payment Server: Install PC Charge Payment Server to the correct folder Install the SSL Certificate Configure (copy) the SSL Certificate Configure Payment Server with your processing information Configure Payment Server for charge end of SSL Configure The General Store If you have a networked environment where more than one station will process credit cards, you must also: Configure your server with a static IP address Install the PC Charge Client on all workstations Install the SSL Certificate on all workstations Configure (copy) the SSL Certificate Configure The General Store Important: It is absolutely critical that you test your installation by processing a credit card sale and verifying with your processor that the sale has gone through correctly. Copyright 2006-2014 Crichlow Data Sciences
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