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PDL Error on the C3760N / C3760DN / C3765DNF Dell Laser Printers This article provides information on "How to Troubleshoot 016-720: PDL Error on the C3760N / C3760DN / C3765DNF 016-720 dell printer Dell Laser Printers" 1. How to Troubleshoot 016-720: PDL Error on the C3760N

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/ C3760DN / C3765DNF Dell Laser Printers Step Check by User Yes No 1 Check the printing job. Print pdl request 016-720 the small size file (like a Windows test print). Does the error persist during printing? Go to step 2. End of work. 2 Set the Print Mode of the Printer driver to pdl emulation problems dell printer other mode. Does the error persist during printing? Go to step 3. End of work. 3 Check the Printer Driver Version. The latest Printer Driver Version should be checked on the DELL Support web site. Is the Printer Driver the latest version? Go to step 4. End of work. 4 Download the latest version of the Printer Driver from the DELL Support web site.

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Update the Printer Driver. Does the error persist during printing? Go to step 5. End of work. 5 Check the Firmware Version. The latest Firmware Version should be checked on the DELL Support web site. Is the firmware the latest version? Change the document to another format. Then, print it again. Go to step 6. 6 Download the latest version of the firmware from the DELL Support web site. Does the error still occur? Change the document to another format. Then, print it again. End of work. More info can be found in the C3760n User's Guide , C3760dn User’s Guide or the C3765dnf User’s Guide. If these steps do not correct the problem, please contact Dell Technical Support. Back to Top

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Error on the 3110cn and 3115cn Dell Laser Printers Turn the printer off and back on to check if the error returns Press the Select Button on the printer Reset the NVRAM Press the Menu button Press the down button until Admin Menu appears, pdl error fuji xerox and then press the Select button Press the down button until Maintenance appears and then press pdl error xerox the Select button Press the down button until Reset Default appears and then press the Select button Are you sure? appears. Press the

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Select button Initializing and Restart Printer appears Power off the printer and power back on Print using the PostScript Driver Open the application that is having the problem Click the File menu, and then click Print to open http://www.dell.com/support/article/us/en/19/SLN153598/en the application print dialog Within the print dialog, select the printer driver ending in PS3 Click Print If the error still occurs, replace the printer data cable If the known good cable does not work, Change the PCL Driver to Binary Mode Click the Start button, point to Settings, and then click Printers and Faxes Right-click on the desired printer object, then left-click Printing Preferences Click the Advanced tab Click the Bitmap Smoothing entry and change the setting http://www.dell.com/support/Article/us/en/04/SLN151757/EN to On Click Apply, then click the OK button If the error returns, Contact Dell Technical Support Click the button below to Tweet feedback or request assistance on anything in the above article. 1. Dell Confidential Information. This information is provided pursuant to the terms of your Dell Non-Disclosure Agreement. Do not share confidential information with third parties or customers. 2. No personally-identifying information can be exchanged via this forum. Information or content including but not limited to images and documentation submitted to Dell or exchanged via this forum may not contain any Personally Identifiable Information. Unless applicable local law provides otherwise, Personally Identifiable Information - or PII means data or information that alone or together with any other information identifies a natural person or data considered to be personal data or any other type or personal data that may be subject to privacy laws or regulations. Do not submit or publish anything that contains Personally Identifiable Information. 3. Content authored by you will be shared. The intent of this forum is for public audiences. Everything written in this forum is intended for possible public consumption and is also an open-exchange among Dell and its support partner community for the benefit of Dell customers. Accordingly, do not publish anything which you dont wish to be shared with the external community. Your content can and will be shared and share accord

activation email? 1 Hour 1 Day 1 Week 1 Month Forever Login with username, password and session length Forum only search News: Home Help Login Register Computer Hope » Hardware » Hardware » Page description language (PDL) printer error « http://www.computerhope.com/forum/index.php?topic=28541.0 previous next » Print Pages: [1] Go Down Author Topic: Page description language (PDL) printer https://bugzilla.mozilla.org/show_bug.cgi?id=427229 error (Read 8922 times) 0 Members and 1 Guest are viewing this topic. gbeard Guest Page description language (PDL) printer error « on: November 30, 2006, 02:28:57 PM » Today while printing a 4 MG newsletter document in Microsoft Publisher 2003, on my HP Pavillion 503n with less than 1G memory, I kept getting an error message: PDL request pdl error 016-720. Then the printer (Dell color laser 3110cn) would tell me to press cancel and I had to restart the printer repeatedly to get one or two copies to print at a time. This was a 4 pg document with about 30% color, printing two-sided and it had mail merge addresses. To print 150 copies took over 3 hours, with constantly stopping, shutting off and restarting both the printer and the computer. It pdl error 016-720 printed better when I deleted the mailmerge and printed two pages at a time, rather than the 4 pages. Last month I printed an 11 MG document in 20 minutes with no error messages. Does this sound like hardware problem, a memory problem, or something with the mailmerge? My Microsoft updates are all current and I've done all the basic housecleaning I can find using System Tools. Thanks for any suggestions. Logged DaveLembkeProdigy Inventor of the Magna-Broom 3000 =)Thanked: 472 Certifications: List Computer: Specs Experience: Expert OS: Windows 7 Re: Page description language (PDL) printer error « Reply #1 on: November 30, 2006, 04:52:08 PM » I would delete the printer from the computer. Download the latest drivers from the printer manufacturer. Then install the drivers, and try a test page. Then try the project again. Seen drivers get corrupt before ... Also, how is the printer set up, LPT, USB, or Ethernet? Logged http://boincstats.com/en/stats/134/team/detail/3073/chartshttp://boincstats.com/en/stats/-1/team/detail/181349403/charts gbeard Guest Re: Page description language (PDL) printer error « Reply #2 on: November 30, 2006, 10:07:36 PM » It's set up by USB. Thanks for your suggestions. I'll try them this weekend. Logged Print Pages: [1] Go Up « previous next » Computer Hope » Hardware » Hardware » Page description language (PDL) printer error Old Forum Search | Forum Rules C

BMO. For more details see Persona Deprecated. Last Comment Bug427229 - Dell 3110cn PCL6 printer error (data violation) Summary: Dell 3110cn PCL6 printer error (data violation) Status: RESOLVED WORKSFORME Whiteboard: [closeme 2011-03-15] Keywords: Product: Core Classification: Components Component: Printing: Output (show other bugs) Version: Trunk Platform: x86 Windows XP Importance: -- major with 1 vote (vote) TargetMilestone: --- Assigned To: Stuart Parmenter QA Contact: TriageOwner: Jet Villegas (:jet) Mentors: URL: http://www.boston.com/bostonglobe/ide... Depends on: Blocks: Show dependency tree /graph Reported: 2008-04-05 07:27 PDT by Jim Reisert Modified: 2011-02-21 15:23 PST (History) CC List: 7 users (show) bugzilla jjreisert pbrobinson roc tkloos vladimir vseerror Flags: roc: wanted-next+ mbeltzner: blocking1.9- See Also: Crash Signature: (edit) QA Whiteboard: Iteration: --- Points: --- Has Regression Range: --- Has STR: --- Tracking Flags: Attachments Test case (493 bytes, text/html) 2008-05-03 16:33 PDT, Tom Kloos no flags Details View All Add an attachment (proposed patch, testcase, etc.) Description Jim Reisert 2008-04-05 07:27:07 PDT User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b5) Gecko/2008032620 Firefox/3.0b5 Printing many web pages results in a data violation error on a Dell 3110cn printer in PCL6 mode. This problem does not occur in IE or in Firefox 2.0. It also does not occur if you select PostScript printing instead of PCL6. Reproducible: Always Steps to Reproduce: 1. Open above URL. If you don't get the print format right away, select Print Format. 2. Print the page 3. Check printer for error message Actual Results: Printer LCD reports, "PDL Request 016-720, Data Violation". And you must then press the checkmark button on the printer to delete the job. Expected Results: Document should print Printer is a Dell 3110cn Color Laser. There are drivers for both PCL6 and PS printing. The drivers are latest from Dell, version 16.17 (DELL_COLOR-LASER-3110CN_A04_R181675.EXE). Comment 1 Tom Kloos 2008-05-03 16:32:37 PDT Most definitely a problem. It happens 100% of the time for me with certain fonts, probably the bit mapped fonts like "Small Fonts" that are supplied with Windows. I've attached print_pcl_err.html which generates the error for me. Printing from IE7 or Opera 9.27 works perfectly! Comment 2 Tom Kloos 2008-05-03 16:33:08 PDT Created attachment 319224 [details] Test case Comment 3 Mike Beltzner [:

 

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