Plants Vs Zombies Error Reading User File
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Google Search My Threads and Posts My Posts My Threads Steam Game Discussions # - C D - G H - L M - P Q - S T - Z Publisher / Developer Console Game Discussions Go to Page... Thread plants vs zombies failed reading file Tools Display Modes 06-12-2012, 03:26 PM #1 igiggles Join Date: Jan 2012 Reputation: 0 Posts:
Plants Vs Zombies File Too Short
4 "Error reading file" issue Hi, I have seen posts about this and no answers that have fixed it so far. Essentially, the game crashes
Plants Vs Zombies File Too Short Windows 8
on load with the error "Error reading file". The issue does not appear on my Macbook, just Windows 7 desktop. I contacted Popcap directly and got the following response: "PopCap Games has a number of affiliate partners who sell and distribute our games on their own websites. As we do not have access to our partners' order systems or database, we must refer you to the affiliate for support. Steam (Valve Corporation) https://support.steampowered.com/ They will be able to locate your order, help troubleshoot, and issue a new download if necessary." So I contacted Steam who asked to validate the game cache (which I did) and I also reinstalled the game multiple times. After all this I was told the following: "Further technical support for this title is handled by a third party support department - please follow the instructions below to contact the support provider to troubleshoot this issue: Title: Plants vs. Zombies Link: http://support.steampowered.com/kb_article.php?ref=7860-AKZB-2873" but this only brings me back to the Popcap support page. What do I do now? igiggles View Public Profile Search User Find More Posts by igiggles Find Threads by igiggles 06-13-2012, 08:11 PM #2 loveoftech Join Date: May 2012 Reputation: 0 Posts: 3 I was having the same problem, but I figured out a fix. On your PC, go to "C:\ProgramData\Steam\PlantsVsZombies" (ProgramData might be hidden) you'll see two folders, "userdata" and "userdata_backup" open userdata, and delete everything in it (NOT the folder it's self) then try to run the game again. If this does not work, copy every thing in "userdata_backup" to "userdata" (turning off Steam Cloud synch. might help too) and when you play it on your mac, make sure to play with steam in offline mode. Hope this helps. loveoftech View Public Profile Search User Find More Posts by loveoftech Find Threads by loveoftech 06-13-2012, 09:26 PM #3 lourivellini Join Date: May 2012 Reputation: 2 Posts: 114 Quote: Originally Posted by loveoftech I was having the same problem, but I figured out a fix. On your PC, go to "C:\ProgramData\Steam\PlantsVsZombies" (ProgramData might be hidden) you'll see two folders, "userdata" and "userdata_backup" open userdata, and delete everything in it (NOT the folder it's sel
you’re getting an error message reading “Error User File is Wrong Size" or "Invalid File Version” when trying to play the game Plants Vs Zombies, this means that the save data for the game (where your game progress is stored) has become corrupted. This prevents the game from launching and will give you these error messages. How do I resolve this? To fix this, you will need to delete the corrupted save data files. While this means you will http://forums.steampowered.com/forums/showthread.php?t=2746813 be deleting your game progress, you will be able to start fresh using your new experience to get even better scores! Where are the save data files? This will vary depending on the Windows Operating System you are running. Windows XPC:\ProgramFiles\Wild Tangent\Plants vs. Zombies\userdata Vista , 7, 8, 8.1 and 10C:\ProgramData\Wild Tangent\Plants vs. Zombies\userdata Once you have located https://support.wildtangent.com/hc/en-us/articles/202862775-Plants-vs-Zombies-Error-User-File-is-Wrong-Size-or-Invalid-File the folder, you will want to RIGHT click on it and then select DELETE. Now you can RIGHT click on the Recycle Bin, and select “EMPTY RECYCLE BIN”. With those steps done, you just need to reboot your computer. That’s it! Now you shouldn't have any trouble playing the game. I can’t find those folders! This means they are “hidden”, if you have Windows 10 the files will be hidden by default. You will just need to grant access to view them. Microsoft has the steps for viewing hidden files here. Was this article helpful? 0 out of 0 found this helpful Have more questions? Submit a request Comments Related articles Trouble with the Games App Update? Runtime Error Security Software Interactions Uninstall Help Unable to Connect or Cannot Connect to Server Games App Play hundreds of games on your PC Community Newsletter Support About WildTangent, Inc. Company Information Careers International United States • Canada • México • Brasil • Deutschland • Italia ©2014 WildTangent, Inc. All Rights Reserved. Powered by Zendesk
their respective owners in the US and other countries. Privacy Policy | Legal | Steam Subscriber Agreement | Refunds STORE Featured Explore Curators Wishlist News Stats COMMUNITY Home Discussions Workshop Greenlight Market Broadcasts ABOUT SUPPORT https://steamcommunity.com/app/3590/discussions/0/611704730313659156/ Install Steam login | language Български (Bulgarian) čeština (Czech) Dansk (Danish) Nederlands (Dutch) Suomi (Finnish) Français (French) Deutsch (German) Ελληνικά (Greek) Magyar (Hungarian) Italiano (Italian) 日本語 (Japanese) 한국어 (Korean) Norsk (Norwegian) Polski (Polish) Português (Portuguese) Português-Brasil (Portuguese-Brazil) Română (Romanian) Русский (Russian) 简体中文 (Simplified Chinese) Español (Spanish) Svenska (Swedish) 繁體中文 (Traditional Chinese) ไทย (Thai) Türkçe (Turkish) Українська (Ukrainian) Help us translate Steam Store Page Plants vs. Zombies: plants vs Game of the Year All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews Plants vs. Zombies: Game of the Year Store Page View Stats: Global Achievements Plants vs. Zombies: Game of the Year > General Discussions > Topic Details Demondog162 View Profile View Posts 23 Apr, 2015 @ 10:55pm Finally Found A Fix For The "File reading plants vs zombies error"/"Failed reading file" My laptop runs Windows 8.1 and after a few leads from PopCap Support, I figured out how to fix this issue (hurray!!)First we need to be able to view hidden files to find the folders/files we need. Here's what PopCap Support told me to do for that for Windows 8 users:1. Run a Windows search to find "Control Panel"2. Open the Control Panel shortcut (there may be several listed, as this tool is accessible through multiple paths, but the shortcuts all lead to the same tool)3. If your Control Panel is set to Category view, change View by option to Large Icons4. Click Folder Options5. Click the View tab6. Click Show hidden files, folders, and drives7. Click Apply, then OK(NOTE: remember to change it back to Hide hidden files, folders, and drives after you're done fixing the problem)Next, navigate to this file path: C:\ProgramData\Steam\PlantsVsZombies\userdataPopCap Support suggested a few things that didn't work, such as "restore previous versions" and copying/pasting files from the "userdata" folder. I couldn't find the "restore previous versions" option, nor was I able to find any files in the userdata folder. Instead, I found a folder called "userdata_backup". I did