Printer Error 13.30.00
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Printer Error Codes and Support Error: 13.30.00 JAM IN TRAY 1 Error Description: The product attempted to feed paper from Tray 1, http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01932076 but the leading edge did not reach the TOP sensor in time. Solution: 1. If paper is not loaded in Tray 1, but an error is displayed, check the MP tray https://www.orionmarket.com/product_error/4012/HP/HP-CP3525/13.30.00-jam-in-tray-1/ paper-present sensor by pushing the sensor and releasing it. If the sensor springs back, it is operating correctly. If sensor does not spring back, check the spring on the sensor. 2. Inspect the paper guides for damage. Replace damaged guides if possible. Call for Assistance 877-755-5300 Home About Us Contact Us Search Site Map Printers Supplies Accessories Parts Error Codes Login Shopping Cart Return Policy Privacy Policy Orion Printers and Parts 6030 Marshalee Dr. #257 Elkridge, Maryland 21075 (410) 540-9090 (877) 755-5300 © 2016 Orion Contracting Services. All Rights Reserved.
Printer Error Codes and Support Error: 13.30.00 JAM IN TRAY 2 Error Description: The product attempted to feed paper from Tray 2, but the leading edge did not reach the TOP sensor in time. Solution: printer error 1. Make sure Tray 2 is not overloaded. The maximum amount of paper allowed is 25 mm (0.98 inches), which is the equivalent to 250 sheets of 75 g/m2 (20 lb) bond. 2. Make sure the media basis printer error 13.30.00 weight does not exceed 163 g/m2. If it does, run media from Tray 1. 3. Glossy media up to 220 g/m2 can be loaded in this tray; however, the quantity is limited to 100 sheets. For 130 g/m2 glossy media, 300 sheets can be loaded at one time, 163 g/m2 glossy media, up to 250 sheets can be loaded at one time. Call for Assistance 877-755-5300 Home About Us Contact Us Search Site Map Printers Supplies Accessories Parts Error Codes Login Shopping Cart Return Policy Privacy Policy Orion Printers and Parts 6030 Marshalee Dr. #257 Elkridge, Maryland 21075 (410) 540-9090 (877) 755-5300 © 2016 Orion Contracting Services. All Rights Reserved.