Printer Error 31000
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under Mac OS X Snow Leopard and getting the infuriating and useless error message "pstopdffilter/pstocupsraster failed with err number -31000"? I spent a fair while Googling for a solution to this before http://h30434.www3.hp.com/t5/Inkjet-Printing/pstopdffilter-pstocupsraster-failed-with-err-number-31000/td-p/4869759 stumbling across the answer: turn your printer off and back on. That's it. No reinstalling drivers, adding or removing printers or playing with settings - just a good old fashioned power cycle. It's nice to https://www.stormconsultancy.co.uk/blog/development/tips-tricks/pstopdffilterpstocupsraster-failed-with-err-number-31000/ know some things never change :) Hat tip to Walt-O-Matic for the answer. I was printing from Microsoft Office Word, via a networked HP C4480 printer on Windows Server 2008 via an Airport Extreme.
By Adam Pope, Technical Director More like this Twitter to Crawl Tweeted Links By Adam Pope | May 8, 2009 Handling 301 and 302 redirects with IIS 7 URL Rewrite By Adam Pope | May 2, 2012 Cleaning up after W3 Total Cache By Adam Pope | September 3, 2012 ©2016 Storm Consultancy hello@stormconsultancy.co.uk 01225 580500 Company #06225421 registered in England. 14 New Bond St, Bath. BA1 1BE. VAT #977176175enter a title. You can not post a blank message. Please type your message and try again. This discussion is locked Alan Ackerman Level 1 (92 points) Q: pstopdffilter/pstocupsraster failed with err number -31000 Printing a https://discussions.apple.com/thread/741678?start=0&tstart=0 PDF of a scanned page from Adobe Reader 7.0.8. Nothing happens but the printer https://forums.adobe.com/thread/839824 ends up held. Other documents print just fine. Start jobs simply stops again with no visible message. I found the error message in Console /var/log/cups/error_log. I haven't the foggiest even how to START to debug this. Seems like a CUPS problem, rather than Adobe, but who knows?It says: "Try setting the LogLevel to "debug" to printer error find out more." How & where do I do that?Other suggestions?Complete log (quite short):I [20/Nov/2006:18:07:13 -0800] Saving printers.conf...I [20/Nov/2006:18:07:13 -0800] Printer 'Stylus_C60' started by ''.I [20/Nov/2006:18:07:14 -0800] Adding start banner page "none" to job 188.I [20/Nov/2006:18:07:14 -0800] Job 188 queued on 'Stylus_C60' by 'betsy'.I [20/Nov/2006:18:07:14 -0800] Started filter /usr/libexec/cups/filter/pictwpstops (PID 4377) for job 188.I [20/Nov/2006:18:07:14 -0800] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 4378) for job 188.I [20/Nov/2006:18:07:14 -0800] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr printer error 31000 (PID 4379) for job 188.E [20/Nov/2006:18:07:17 -0800] [Job 188] pstopdffilter/pstocupsraster failed with err number -31000E [20/Nov/2006:18:07:17 -0800] PID 4378 stopped with status 1!I [20/Nov/2006:18:07:17 -0800] Hint: Try setting the LogLevel to "debug" to find out more.E [20/Nov/2006:18:07:17 -0800] [Job 188] can't create PDFDocumentRef for `/private/var/spool/cups/tmp/45625f5289e31'E [20/Nov/2006:18:07:18 -0800] PID 4379 stopped with status 255!I [20/Nov/2006:18:07:18 -0800] Hint: Try setting the LogLevel to "debug" to find out more.I [20/Nov/2006:18:07:18 -0800] Saving printers.conf... flat screen (G4) iMac, Mac OS X (10.4.8) Posted on Nov 20, 2006 10:00 PM I have this question too Close Q: pstopdffilter/pstocupsraster failed with err number -31000 All replies Helpful answers by PAHU, PAHU Nov 21, 2006 1:18 PM in response to Alan Ackerman Level 6 (16,610 points) Nov 21, 2006 1:18 PM in response to Alan Ackerman Hello Alan,There must be something in that file that the conversion filters don't like. You are right in that it is a CUPS issue, as the document is failing to be converted into a raster so that it can be printed.Did you OCR the scan and is there an image in the file or is the document an image PDF (which is basically a TIFF with a PDF header)? I ask because if it is stil
ElementsAdobe Dreamweaver Adobe MuseAdobe Animate CCAdobe Premiere ProAdobe After EffectsAdobe IllustratorAdobe InDesignView all communitiesExplore Menu beginsMeet the expertsLearn our productsConnect with your peersError: You don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page. Please enter a title. You can not post a blank message. Please type your message and try again. More discussions in Acrobat Macintosh (read-only) All CommunitiesAcrobatAcrobat Macintosh (read-only) 0 Replies Latest reply on Apr 17, 2011 8:26 PM by TigerMo53 error -31000 when trying to print TigerMo53 Apr 17, 2011 8:26 PM I've recently started getting an error message that says, "Error: pstopdffilter/pstocupsraster failed with err number -31000" whenever I try to print. I've tried recreating the PDF file, using Reader X instead of Reader 9, and restarting the printer with no luck. I can print as an image, but that takes a LOT longer to print a multipage file. Any suggestions?Mac OS 10.6.7 with an HP Photosmart Premium c310 printer I have the same question Show 0 Likes(0) 1050Views Tags: none (add) This content has been marked as final. Show 0 replies Actions More Like This Retrieving data ... Legend Correct Answers - 10 points © 2016 Adobe Systems Incorporated. All Rights Reserved. | Powered by Help | Terms of Use | Privacy Policy and Cookies (UPDATED) | Forum Help | Tips for AskingJive Software Version: 8.0.3.0 , revision: 20160218075410.6eafe9c.release_8.0.3.x