Printer Error Offline Problem
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ProductsHomearound the homeproductivityHow to Fix an Offline PrinterHow to Fix an Offline PrinterBy Larry AmonSometimes when you want to print a document, you choose "Print" and select your favorite printer but nothing happens. You look at the printer menu and encounter the pesky "Printer Offline" message. You can get https://www.techwalla.com/articles/how-to-fix-an-offline-printer your printer back online in no time.Step 1Attempt to set the printer http://blog.rtwilson.com/how-to-fix-a-network-printer-suddenly-showing-as-offline-in-windows-vista/ to online. Go to "Settings" and then "Printers." Right-click on the printer and select "Use Printer Online."Step 2Clear any print jobs. Double click on the printer, then go to the "Printer Menu" and select "Cancel All Documents." There could have been a stuck print job that would cause printer offline the printer to go offline. Try once again to set the printer back online and try printing a test page.Step 3Toggle the printer off, then back on. Check to see if the printer is jammed. Check all the network connections to make sure none are loose.Step 4Restart the computer. If this doesn't work, you will have to reinstall the drivers. Go printer offline windows to "Settings" then "Printers" and select the printer. Right-click on the printer and choose "Properties." Under the "General" or "Details Tab" look for the driver button and select it and choose the driver again. You may also have to download the driver from the printer manufacturer's website.Step 5Reinstall the printer. Under "Printers" in the "Settings" menu, go back and select the printer, then delete the printer and reinstall it through the "Add printer" wizard. Use the latest printer driver from the printer manufacturer's website.Related20 Things We Can Look Forward to After the Digital ApocalypseProductivityHappy Haunted Halloween TechEntertainmentGreat Reflective Gear for Night RunningProductivityHow To Retrieve Passwords Used on Your ComputerProductivity5 Signs That Your Family Needs New PhonesProductivityHOW WE SCOREABOUT USCONTACT USTERMS OF USEPRIVACY POLICY©2016 Demand Media, Inc.Login | Sign UpSign UpLog InCreate an account and join the conversation!Or Forgot Password? Remember meLog InCancelBy signing up or using the Techwalla services you agree to the Techwalla Terms of Use and Privacy PolicySign UpLog InCreate an account and join the conversation! Get news about the products and tech you really
you find it useful then please leave a comment - or, even better, if I've saved you time and money then donate a bit to cover my hosting costs. You may find, as I have done recently, that a network printer installed on a Windows Vista starts suddenly showing as Offline even when other machines on the network can access it fine. I originally thought it would be an IP address issue, but it turned out not to be anything to do with that. In fact, the solution was far simpler - but also slightly strange… It turns out that Windows Vista automatically enables SNMP support for networked printers, and if it can't get a response to a SNMP message then it assumes the printer is offline. SNMP stands for Simple Network Management Protocol and is a way of getting information from network devices (such as routers, servers and printers), mainly for the purposes of finding out if there are any problems with the devices. A number of networked printers implement SNMP, and will respond to SNMP queries with information, but some don't. My printer (a fairly old Lexmark T640) is one of the ones that doesn't implement it - so of course Vista will never get a response to a SNMP message. The result of which is that the printer will start showing as offline at a seemingly random time because Vista has just sent a SNMP message to it, and it hasn't responded. Thankfully there is a simple way to fix this - and it just involves telling Vista not to try and communicate with the printer via SNMP. Simply right-click on the printer in the Printers window, choose the Ports tab, and select Configure Port. At the bottom you will see a checkbox saying something like SNMP Status Enable. Untick that, and the printer should start showing as online again. That should be it…but here are a few other tips/observations from people who've commented on this post: This has been found to work on a variety of versions of Windows including Windows Vista Windows 7 Windows 8 Windows 8.1 Windows 10 Windows Server 2003 Windows Server 2008 Windows Server 2012 You could need to be logged in as an administrator before you can change the SNMP status If you're running Windows 8 then this could be the problem instead (thanks Gompo) If you find that this solves it for a bit but it keeps going offline again then editing the registry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print and adding a new DWORD called SNMPLegacy with the value 1 and restarting may solve it (thanks Coxy) The issue can be caused even when th