Proxy Authentication Error Blackberry
Error 407: Proxy Authentication Required" appears when the BlackBerry Browser is used Article Number:000011826 First Published:August 15, 2015 Last Modified:August 15, 2015 Type:Support Environment BlackBerry® Enterprise Server 4.1 to 5.0 BlackBerry® Device Software 4.0 to 4.7 Back to top ↑ Overview Although the proxy mappings for the BlackBerry® Mobile Data System (BlackBerry MDS) Connection Service have been configured, the following error messages appear when the BlackBerry® Browser is used on the BlackBerry smartphone: Error: Unsupported authentication schemeHTTP Error 407: Proxy Authentication RequiredYou must authenticate with a proxy server to view this page. Please try loading a different page. Back to top ↑ Cause Hypertext Transfer Protocol (HTTP) authentication has not been enabled on the BlackBerry Enterprise Server. Back to top ↑ Resolution To resolve this error, complete the following steps: BlackBerry Enterprise Server 4.1 In BlackBerry Manager, in the left pane, click a BlackBerry MDS Connection Service. On the Connection Service tab, click Edit Properties. Click HTTP. Click Support HTTP Authentication. In the drop-down list, click True. Click OK. Restart the BlackBerry MDS Connection Service. Verify that the BlackBerry Browser can now be used on the BlackBerry smartphone. BlackBerry Enterprise Server 5.0 Open BlackBerry Administration Service. In the left pane, under servers and components expand BlackBerry Solution topology. Expand BlackBerry Domain. Expand Component View. Click MDS Connection Service. In the right pane, click HTTP. Click Edit component. Click the Authentication Support enabled drop-down list and change the setting to Yes. Click Save All. Restart the BlackBerry MDS Connection Service. Verify that the BlackBerry Browser can now be used on the BlackBerry smartphone. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks Privacy Policy
HTTPS web sites fails when using a proxy server that requires authentication Article Number:000014674 First Published:August 15, 2015 Last Modified:August 15, 2015 Type:Support Environment BlackBerry® Enterprise Server version 4.1 SDR140052 Back to top ↑ Overview When attempting to access a Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS) web site using a proxy server that requires authentication, the BlackBerry smartphone fails to access the HTTPS web site. http://support.blackberry.com/kb/articleDetail?articleNumber=000011826 Back to top ↑ Cause The BlackBerry Enterprise Server is configured to use authentication from the BlackBerry smartphone. The BlackBerry Enterprise Server requests the HTTPS web site from the proxy server. When the proxy server returns the HTTP 407 error message indicating that authentication is required, the BlackBerry Enterprise Server does http://support.blackberry.com/kb/articleDetail?articleNumber=000014674 not relay this request to the BlackBerry smartphone. Instead, it requests the web site from the proxy server two more times without authentication credentials. After the third failed attempt, the BlackBerry Enterprise Server attempts to browse the HTTPS web site without using the proxy server. If the firewall is configured to only allow requests from the proxy server, this attempt fails. Otherwise, the BlackBerry smartphone accesses the HTTPS web site without using the proxy server. Back to top ↑ Resolution This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available. Back to top ↑ Workaround To configure the BlackBerry Enterprise Server to provide login credentials directly to the proxy server, complete the following steps: Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For
authentication and web server (HTTP) authentication fails after updating BlackBerry 10 OS Article http://support.blackberry.com/kb/articleDetail?ArticleNumber=000035817 Number:000035817 First Published:August 15, 2015 Last Modified:August 15, http://www.blackberryforums.com/general-8100-series-discussion-pearl/160413-proxy-authentication-problem.html 2015 Type:Support Environment BlackBerry 10 OS BlackBerry Enterprise Service 10 JI 619049 Back to top ↑ Overview After upgrading the BlackBerry 10 smartphone to BlackBerry 10 OS version 10.2.1.1925, the proxy authentication is failing proxy authentication when attempting to browse using the work browser on the smartphone. Affected smartphones will just continue to prompt the user for credentials, or when authenticating to Web Server, the BlackBerry Browser will keep prompting for the authentication until the web page is proxy authentication error loaded. Back to top ↑ Cause There is a known issue with BlackBerry 10 OS version 10.2.1.1925 that causes NTLMv2 proxy authentication to fail.Note: In 10.2.1 BlackBerry Device OS, NTLMv2 authentication is supported. Back to top ↑ Resolution Update the smartphone to the latest version of BlackBerry 10 OS.To confirm and update to the latest version of software available for your smartphone see KB34364. For availability, check with your wireless service provider. Back to top ↑ Workaround Perform one of the applicable actions:Switch from NTLMv1 authentication Switch to Basic authentication on the proxy server. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks Privacy Policy
BlackBerryForums.com Search Show Threads Show Posts Other Search Options Find New Posts Find Today's Posts Advanced Search Find All Thanked Posts Go to Page... LinkBack Thread Tools 11-19-2008, 09:17 PM #1 (permalink) canada83 New Member Join Date: Nov 2008 Model: 8130 PIN: N/A Carrier: Bell Mobility Posts: 7 Post Thanks: 0 Thanked 0 Times in 0 Posts Proxy Authentication problem Please Login to Remove! Hi everyone. I've been using the latest OS for the Pearl 2 from Altell, and somehow within the last two days something has changed on my device. Whenever I access either the WAP browser of the HTML browser, I get a message saying "Proxy authentication required for*" and then it asks me to enter my user name and password. I've never had this before and not sure what has changed on my device. Any ideas how to fix this? Thanks! Offline 11-19-2008, 09:35 PM #2 (permalink) Thatzmister2u Retired BBF Moderator Join Date: Feb 2007 Location: Nor Cal Model: 9000 PIN: ups! ;) Carrier: AT&T Posts: 5,890 Post Thanks: 0 Thanked 0 Times in 0 Posts Quote: Originally Posted by canada83 Hi everyone. I've been using the latest OS for the Pearl 2 from Altell, and somehow within the last two days something has changed on my device. Whenever I access either the WAP browser of the HTML browser, I get a message saying "Proxy authentication required for*" and then it asks me to enter my user name and password. I've never had this before and not sure what has changed on my device. Any ideas how to fix this? Thanks! Are you on BES (through work?) Then may have changed the policy and locked you down. __________________ Unlocked | AT&T BES *gasp* Un-protected... www.horizonwirelessonline.com - Unlocks and Repairs Offline 11-19-2008, 09:39 PM #3 (permalink) canada83 New Member Join Date: Nov 2008 Model: 8130 PIN: N/A Carrier: Bell Mobility