Quicktime Error 1714
title. You can not post a blank message. Please type your message and try again. This discussion is locked ken_john Level 1 (0 points) Q: Error 1714. The older version of QuickTime cannot be removed. - Fix I ran into this problem when I was installing the latest version of i-Tunes. Because i-Tunes requires QuickTime I researched for hours. I couldn't un-install QuickTime, it wasn't showing up in a software list to uninstall. I used Regedit to remove all of the "QuickTime" entries in the registry. Restarted my computer, still no luck.One thing that I did I ran the Quickertime installer from a DOS prompt and added /le file.txtThis creates a log file with all the error during the installation.This gave me the follow error in the file:=== Logging started: 12/30/2006 17:29:18 ===Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.=== Logging stopped: 12/30/2006 17:29:31 ===Again this is what I to searched for the errors with on luck.I ran the Quicktime installer again, this time I used the /l* file2.txt. This logs everything during the installation.I searched this file for where the errors were and found this:RemoveExistingProducts: Application: {50D8FFDD-90CD-4859-841F-AA1961C7767A}, Command line: UPGRADINGPRODUCTCODE={F07B861C-72B9-40A4-8B1A-AAED4C06A7E8} REMOVE=ALLMSI (s) (88:78) [18:39:06:390]: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\DDFF8D05DC09958448F1AA91167C67A7\Sour ceList'Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.MSI (s) (88:08) [18:39:07:734]: Product: QuickTime -- Error 1714. The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.Then in the registry removed the entry 50D8FFDD-90CD-4859-841F-AA1961C7767A in the HKLM\Software\Classes\Installer\Products directory.!!!!Make a backup of your registry if you are unfamiliar with regedit. Windows XP Posted on Dec 30, 2006 5:18 PM I have this question too Close Q: Error 1714. The older version of QuickTime cannot be removed. - Fix All replies Helpful answers by ken_john, ken_john Dec 30, 2006 5:35 PM in response to ken_john Level 1 (0 points) Dec 30, 2006 5:35 PM in response to ken_john I don't know if the registry enty wil
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