Radius Error Messages
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August 24, 2008 RADIUS Error Messages draft-zorn-radius-err-msg-09.txt Status of this Memo By submitting this Internet-Draft, each author represents that any applicable patent or other IPR claims of which he or she is aware have been or a radius message was received from the invalid radius client ip address will be disclosed, and any of which he or she becomes aware will be disclosed,
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in accordance with Section6 of BCP 79. Internet-Drafts are working documents of the Internet Engineering Task Force (IETF), its areas, and its
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working groups. Note that other groups may also distribute working documents as Internet- Drafts. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any
Message Authenticator Attribute That Is Not Valid
time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress." The list of current Internet-Drafts can be accessed at http://www.ietf.org/ietf/1id-abstracts.txt. The list of Internet-Draft Shadow Directories can be accessed at http://www.ietf.org/shadow.html. This Internet-Draft will expire on August 24, 2008. Copyright Notice Copyright (C) The IETF Trust (2008). Abstract This document describes new RADIUS protocol elements designed to allow the communication of packet and attribute network policy server denied access to a user. errors between RADIUS servers and clients. Zorn Expires August 24, 2008 [Page 1] Internet-Draft RADIUS Error Messages February 2008 Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 3 2. Specification of Requirements . . . . . . . . . . . . . . . . 3 3. RADIUS Packet Format . . . . . . . . . . . . . . . . . . . . . 3 4. Packet Types . . . . . . . . . . . . . . . . . . . . . . . . . 6 4.1. Error-Notification . . . . . . . . . . . . . . . . . . . . 6 5. Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . 7 5.1. Error-Code . . . . . . . . . . . . . . . . . . . . . . . . 7 6. Attribute Values . . . . . . . . . . . .
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› Topics › Management › Management Articles › Troubleshooting RADIUS Authentication Management Articles CommunityCategoryKnowledge BaseUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting https://live.paloaltonetworks.com/t5/Management-Articles/Troubleshooting-RADIUS-Authentication/ta-p/59200 possible matches as you type. Showing results for Search instead for Do you http://portmasters.com/tech/docs/radius/errormsg.html mean Troubleshooting RADIUS Authentication by npare on 05-04-2012 11:18 AM (14,715 Views) Labels: Authentication , Management , User-ID Confirm that group membership is correct:Monitor tab > Logs > SystemLook for “user is not in allow list”.This means the user is not in the group selected in the Authentication Profile.From the CLI run the command:> show radius error user pan-agent user-IDsSearch for the user name by typing “/” then the username to verify with which groups the Palo Alto Networks device is associating the user.If the above error doesn't apply, the issue is likely with the RADIUS server.Some common server issues include:The wrong IP address is entered in the RADIUS server configuration.The shared secret is mis-typed. Do not paste the password into the Secret field.The wrong IP radius error messages address is entered in the RADIUS server client configuration.The Radius server policy may be invalid due to: Wrong Windows groupNAS-IP addressPAPEvents can be viewed on the RADIUS server in the event viewer > system logs > IASWindows 2008 Event Viewer – System logs, IASIf the wrong IP is used in the Radius server configuration on the PAN, the following in the System Log on the firewall will be seen:Use the following CLI command to verify the “authd.log”> less mp-log authd.logIf the shared secret is incorrect the same error message will be in the Authd logs. An error similar to the following will be visible in the RADIUS server 2003 Event Viewer:If the wrong IP address is used in the Client configuration on the Radius server, the following error messages will be in the windows event viewer.The firewall will display the previous system log entry in the event of an invalid policy on the RADIUS server, but the Authd.log will be different:If the wrong windows group, wrong NAS-IP address or if PAP authentication is not set up, the Event Viewer on the RADIUS server will display the following errors.Successful Radius Authentication> Monitor tab > Logs > System> less mp-log authd.logowner: bnitz Everyone's Tags: authenticationcaptive_portaldoc-2909how-tohow_to View Al
to correct the error are recommended wherever possible. Error messages are likely to change between releases of RADIUS for UNIX. Note ¯ If no action is recommended, do the following before you contact Lucent InterNetworking Systems Technical Support: Write down the error message exactly and record the output of radiusd -v and uname -a. Accounting The following error messages are related to RADIUS accounting. accounting: client Ipaddress/Portnumber sent accounting-request with invalid request authenticator Explanation RADIUS received an accounting packet with an invalid Request-Authenticator on port Portnumber from a RADIUS client at Ipaddress. Recommended Action Check that the shared secret on the client and the server are exactly the same. Case is significant. If the secrets match, next check the version of ComOS on the client if it is a PortMaster. Lucent InterNetworking Systems recommends that you run ComOS 3.3.1 or later with RADIUS 2.1 accounting. If any of your PortMaster clients are running ComOS 3.3 or earlier, run radiusd with the -o option. If this message results from a client that is not a PortMaster, then the client is not compliant with RFC 2139. accounting: could not append to file Filename Explanation RADIUS was not able to add additional information to the end of the accounting detail file, Filename. Recommended Action Check permissions and ownership of the detail file and its directory. Verify that the hard disk has not run out of available storage space. accounting: from Client - unknown client ignored Explanation An accounting packet was received from a network access server (NAS) that is not identified in the clients file. Recommended Action Add client to clients file if appropriate. Otherwise, apply a filter to prevent access requests from the NAS. acct bind error Errormessage Explanation At startup, radiusd was unable to bind RADIUS accounting on UDP socket 1646 and returned an error message. Recommended Action Verify that radiusd is not already running. Use netstat -a to determine whether UDP port 1646 is in use by some other proc