Approveit Error Unable To
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Smart Card Error The Card Supplied Was Not Recognized
Also available at: https://MilitaryCAC.com SPECIFIC the requested key container does not exist on the smart card server 2012 ERROR CODES (Listed in NUMERIC ORDER) YOU MAY RECEIVE WHILE SETTING UP YOUR CAC READER & SOFTWARE
Dts Reading Credentials Stuck
NOTE: This page lists specific error codes and Solutions (that I and others have come across). I hope one of these is the answer to correct whatever digitally sign pdf with cac problem you are having. Please do not email me telling me the Solutions don't work. Everyone of these have worked on several other computers. If your particular problem is not on this page, please feel free to contact me and we will figure it out together. Disclaimer: These fixes are for Home Users Only. Do not the smart card cannot perform the requested operation attempt these on your Government Computer (unless otherwise noted) Receive "ssl_error_bad_cert_alert" when using Firefox Solution: Follow Firefox configuration on Firefox support page All known Firefox SSL Error codes: http://www.mozilla.org/projects/security/pki/nss/ref/ssl/sslerr.html Receive "ssl_error_handshake_failure_alert" when using Waterfox to activate your PIV cert Solution: Configure Waterfox to use your CAC, just like Firefox Error Code [38]: "Your Common Access Card (CAC) is invalid, and may be revoked or expired. If you believe you have received this message in error you may contact the DMDC Support Center (DSC) at 800-477-8227." when trying to access DMDCs Self Service site to activate your PIV after getting a new CAC issued on 9 or 10 September 2013. Error 38 Information: DEERS had communication problems between RAPIDS and the CA issuing servers, causing some CACs to not get programmed correctly on 9 & 10 September 2013. Error 38 Solution-1: Try using your CAC again. Some people's CACs "magically" started working the next day. If y
colleagues HOW TO COMPLETELY UNINSTALL APPROVEIT and PURE EDGE These steps are a must to ensure you get a clean uninstall of PureEdge and ApproveIt, follow these steps
Smart Card Manager
carefully and in order. You MUST have full Administrator permissions to perform the steps. dts reading credentials java 8 If you do not have Administrative permissions, your IT people will need to perform them on a DoD workstation. ***TRY
Activclient Windows 10
THIS FIRST before going on... It may cure your problem IBM FORMS Viewer 4.0 (64 bit systems) Copy and paste the "libeay32.dll" file from "C:\Program Files(x86)\ApproveIt\" to the following folders C:\Program Files(x86)\IBM\Forms Viewer\4.0\extensions https://militarycac.com/errorcodes.htm and to C:\Program Files(x86)\IBM\Forms Viewer\4.0\API\80\system IBM FORMS Viewer 4.0 (32 bit systems) Copy and paste the "libeay32.dll" file from "C:\Program Files(x86)\ApproveIt\" to the following folders C:\Program Files\IBM\Forms Viewer\4.0\extensions and to C:\Program Files\IBM\Forms Viewer\4.0\API\80\system LOTUS FORMS Viewer 3.5 (64 bit systems) Copy and paste the "libeay32.dll" file from "C:\Program Files(x86)\ApproveIt\" to the following folders C:\Program Files(x86)\IBM\Lotus Forms\Viewer\3.5\extensions and to C:\Program Files(x86)\IBM\Lotus Forms\Viewer\3.5\API\76\system LOTUS FORMS Viewer https://militarycac.com/uninstApproveIt.htm 3.5 (32 bit systems) Copy and paste the "libeay32.dll" file from: "C:\Program Files\ApproveIt\" to the following folders C:\Program Files\IBM\Lotus Forms\Viewer\3.5\extensions and to C:\Program Files\IBM\Lotus Forms\Viewer\3.5\API\76\system PURE EDGE Viewer 6.5 Copy and paste the "libeay32.dll" file from "C:\Program Files\ApproveIt\" to the following folders C:\Program Files\PureEdge\Viewer6.5\extensions and to C:\Program Files\PureEdge\Viewer6.5\API\65\System Steps for a clean uninstall of Pure Edge Viewer and / or ApproveIt 1. Uninstall both Pure Edge & ApproveIt programs. 2. After uninstalling Pure Edge viewer, save this file to your computer, then run it. This program cleans out all remnants of Pure Edge Viewer 3. After uninstalling ApproveIt, save this file to your computer, then run it. This program cleans out all remnants of ApproveIt 4. A clean uninstall should now be complete 5. Restart your computer 6. Download Lotus Forms and install 7. Download ApproveIt, install, restart your computer Here is a very clean explanation that could work for you as well and was provided by another Soldier. IF the above steps did not work, continue down the page. Make sure all applications/programs are closed, especially Outlook and Office. ApproveIt uninstall Step 1: From the Wind
Close × Menu Repair Guides Answers Forum Parts & Tools Store Teardowns Translate Join Log In GO iFixit Fast Order Create a Page Edit Billing Info Order History Logout Join Log In Repair Guides Answers Forum Parts & Tools Store Teardowns Translate View Edit History Troubleshooting Guide for EES and https://www.ifixit.com/Wiki/Troubleshooting_Guide_for_EES_and_Updates Updates Q1) Is there a helpdesk that I can contact regarding issues I am having in EES? The policy branch has divided up into cells to properly handle the amount of emails and phone calls regarding policy and technical issues the field is having in EES. Continue sending emails to the evaluations policy mailbox at usarmy.knox.hrc.mbx.tagd-eval-policy@mail.mil and place in the subject line either, POLICY, IT, or PROFILE. This will help us place those emails to the specific mailbox. Please attach smart card a screenshot of the error in your email that will help the developers resolve the issue. Q2) I have numerous OER drafts which I need to delete, how can I delete these OERs from the queue? Anyone in the rating chain can delete an OER form if the rater has not locked his/her profile, otherwise the rater will be charged twice on their rater’s profile. Q3) When I try to sign the OER/Support form, an error displays: I am the smart card unable to complete requested task; and internal error has occurred. Why is it saying that? Either there are no certificates in the certificate store (perhaps it is not seeing the user’s CAC) or the certificates that it does not see are not designated as signing certificates. Q4) Why can’t I electronically sign the OER? It’s showing a red line through the block where I am supposed to sign? Ensure your browser and document mode settings on your computer is set to Internet Explorer 9 by clicking the F12 button on your keyboard. For an OER, click on the “signature removal” button on the landing page of EES and resign. On the support form, the capability to delete signatures is not available at this time. The root cause may be a Windows permission issue when accessing the CAC reader and Digital Certificate store on your Windows workstation through Internet Explorer. If you could work with your IT staff in changing the access permissions of Internet explorer to be at the same level as an Army Gold Master workstation the signature process should work without any further issue. The ApproveIt signature module is an ActiveX control in IE so you should have your IT personnel check the permission level of ActiveX controls in Internet Explorer first. Some user's computers appear to be loading the control but some systems are not letting it access the Certs/CAC reader through windows