Approveit Private Key Error
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Personal Computer Be notified ofpage updates It's private Powered by:ChangeDetection Also available at: https://MilitaryCAC.com SOME PROBLEMS YOU MAY RECEIVE smart card error the card supplied was not recognized WHILE SETTING UP YOUR CAC READER & SOFTWARE NOTE: This page lists all known the requested key container does not exist on the smart card problems and Solutions (that I and others have come across). I hope one of these will answer whatever problem you are having. dts stuck on reading credentials Please don't email me telling me my Solutions don't work. Everyone of these have worked on several other computers. If your particular problem is not on this page, please feel free to contact me and we
New Cac Card Not Working
will figure it out together. Disclaimer: These fixes are for Home Users Only. Do not attempt these on your Government Computer (unless otherwise noted) THE TOP 16 CURRENT PROBLEMS [with SOLUTIONS] BEING EXPERIENCED 1: Most DoD website access problems [for Windows computers using Internet Explorer] can be fixed by following these adjustments to your web browser. . 2: To use your CAC with your Mac, use the Mac cac certificates not showing up Notes page. Please verify in step 5 which CAC enablers will with work with your version of OS X. See how to make DTS work by following guidance on the DTS support page. 3: All Army Knowledge Online (AKO) users who have a CAC should now be migrated to DISA's Enterprise Email (DEE) and will no longer be able to access their AKO email with username and password. DEE is only accessible via CAC, so, please look at this page for information you will need to access your email. 4: If you have a "GEMALTO TOP DL GX4 144" or "GEMALTO DLGX4-A 144" CAC, are using Windows 7 or 8, you "should" be able to use your CAC without installing ActivClient. If you have an "Oberthur ID One 128 v5.5 Dual" or "G&D FIPS 201 SCE 3.2" CAC, are using Windows 7 or 8, you "might" be able to use your CAC without installing ActivClient. 5: If you have the "Oberthur ID One 128 v5.5 Dual" CAC and it does not work with your Windows [7 or below] computer you need to install ActivClient 6.2.0.50, AND then update it. 6. Mac users who have purchased the IO Gear GSR-202, GSR-202V, or GSR-203 CAC readers may have problems. We've worked with Thursby Software
yourPersonal Computer Be notified ofpage updates it's private powered byChangeDetection Also available at: https://MilitaryCAC.com the requested key container does not exist on the smart card remote desktop SPECIFIC ERROR CODES (Listed in NUMERIC ORDER) YOU MAY RECEIVE
The Smart Card Cannot Perform The Requested Operation
WHILE SETTING UP YOUR CAC READER & SOFTWARE NOTE: This page lists specific error codes and Solutions (that
Smart Card Manager
I and others have come across). I hope one of these is the answer to correct whatever problem you are having. Please do not email me telling me the Solutions don't work. https://militarycac.com/faqs.htm Everyone of these have worked on several other computers. If your particular problem is not on this page, please feel free to contact me and we will figure it out together. Disclaimer: These fixes are for Home Users Only. Do not attempt these on your Government Computer (unless otherwise noted) Receive "ssl_error_bad_cert_alert" when using Firefox Solution: Follow Firefox configuration on https://militarycac.com/errorcodes.htm Firefox support page All known Firefox SSL Error codes: http://www.mozilla.org/projects/security/pki/nss/ref/ssl/sslerr.html Receive "ssl_error_handshake_failure_alert" when using Waterfox to activate your PIV cert Solution: Configure Waterfox to use your CAC, just like Firefox Error Code [38]: "Your Common Access Card (CAC) is invalid, and may be revoked or expired. If you believe you have received this message in error you may contact the DMDC Support Center (DSC) at 800-477-8227." when trying to access DMDCs Self Service site to activate your PIV after getting a new CAC issued on 9 or 10 September 2013. Error 38 Information: DEERS had communication problems between RAPIDS and the CA issuing servers, causing some CACs to not get programmed correctly on 9 & 10 September 2013. Error 38 Solution-1: Try using your CAC again. Some people's CACs "magically" started working the next day. If you are not one of the lucky ones, try Solution 2 below. Error 38 Solution-2: Visit or Contact an ID card office and see if they know the system is functioning correctly and then get a new CAC issued. Error
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