Citrix Smart Card An Authentication Error Occurred
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authentication error occurred Started by Benjamin Nordtorp , 20 December 2013 - 12:29 PM Login to Reply web interface smart card 1 reply to this topic Best Answer Anshul Thakur , 07 January 2014 - 02:37 PM Hi Benjamin, smart card authentication against receiver for web sites is not supported as of now. It will be added citrix smart card hook as a feature in the next Store Front release . Go to the full post
Benjamin Nordtorp Members #1 Benjamin Nordtorp 18 posts Posted 20 December 2013 - 12:29 PM Hi all, I am trying to setup Smart Card authentication in Web Interface 5.4, but it fails to work. The first message I see while trying to accesshttps://wi/Citrix/XenDesktopis: "To log on using your smart card, enter your PIN in the Smart Card PIN dialog box. You may be prompted to select the digital certificate first." The message dissappear after few seconds and then the log on screen is shown with the error "An authentication error occurred." The messages it also attached to this post. The IIS role service "Client Certificate Mapping Authentication" is installed. Other authentication methods as "Explicit", "Pass-through" and "Pass-through with Smart Card" works fine. ThoughI don't think the smart card is used in the "Pass-through with Smart Card" method. I cannot find any logs in event viewer on local computer, web interfSynergyCitrix Tech SupportCitrix Workspace configuring citrix xendesktop 7.6 and netscaler gateway 10.5 with piv smart card authentication ServicesCloud ServicesCommunityComplianceCTPsCUGCCustomer ExperienceDesktop ManagementDesktop Virtualization citrix web interface smart card authentication (VDI)Desktops-as-a-Service (DaaS)EducationEMMEnterpriseFinanceFrom the Citrix CEOGovernmentHealthcareInternet of ThingsLinux VDAMobile citrix receiver smart card authentication Data SecurityMobilityMobility ExpertsPublic SectorRecruiting & EmploymentRemote AccessSecuritySoftware-Defined NetworkingTechnical Deep DivesThought LeadershipTrends & https://discussions.citrix.com/topic/346208-smart-card-an-authentication-error-occurred/ InnovationVirtualizationWork From Home (WFH) Products AppDNACitrix CloudCitrix HDX Ready PiCitrix Lifecycle ManagementCitrix ReceiverCloudGatewayDesktopPlayer for MacEssentials for Hyper-VGoToMeetingGoToTrainingGoToWebinarNetScalerNetScaler GatewayNetScaler SD-WANNon-SpecificOctobluPodioReceiverSecure BrowserShareFileWorkspace SuiteXenAppXenClientXenDesktopXenMobileXenMobile MDMXenServer Authors Subscribe Admin DashboardEdit https://www.citrix.com/blogs/2012/04/05/smartcard-authentication-for-federal-customers/ PostLogout DashboardEdit PostLogout Language EnglishJapaneseGermanRussianFrenchSpanishNot ListedChinesePortugueseDutchKorean EnglishJapaneseGermanRussianFrenchSpanishNot ListedChinesePortugueseDutchKorean Topics Application VirtualizationBusiness ContinuityBusiness of YESBYOD (Bring Your Own Device)Channel & PartnersCitrix Insight Services (CIS)Citrix Lifecycle ManagementCitrix ReadyCitrix Service ProviderCitrix ServicesCitrix SummitCitrix SynergyCitrix Tech SupportCitrix Workspace ServicesCloud ServicesCommunityComplianceCTPsCUGCCustomer ExperienceDesktop ManagementDesktop Virtualization (VDI)Desktops-as-a-Service (DaaS)EducationEMMEnterpriseFinanceFrom the Citrix CEOGovernmentHealthcareInternet of ThingsLinux VDAMobile Data SecurityMobilityMobility ExpertsPublic SectorRecruiting & EmploymentRemote AccessSecuritySoftware-Defined NetworkingTechnical Deep DivesThought LeadershipTrends & InnovationVirtualizationWork From Home (WFH) Products AppDNACitrix CloudCitrix HDX Ready PiCitrix Lifecycle ManagementCitrix ReceiverCloudGatewayDesktopPlayer for MacEssentials for Hyper-VGoToMeetingGoToTra
for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance https://www.experts-exchange.com/questions/24284353/Smart-Card-Logon-An-authentication-error-has-occurred.html Project Hire for a Full Time Job Ways to Get Help Expand http://www.jasonsamuel.com/2012/01/05/how-to-fix-pass-through-authentication-the-windows-2008-logon-screen-on-xenapp-6-5web-interface-5-4-using-citrix-receiver/ Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > Smart Card Logon - An authentication error has occurred Want to Advertise Here? Solved Smart Card Logon - An authentication error has occurred Posted on smart card 2009-04-01 Citrix Microsoft IIS Web Server 1 Verified Solution 2 Comments 2,282 Views Last Modified: 2012-05-06 Okay, heres the situation I need some guidance with. I replaced our Citrix servers with new servers and built the new Citrix set-up from scratch. I have 1 Web Interface 4.5, 1 Secure Gateway 3.1, and 1 Presentation Server 4.5. It is setup for smart citrix smart card card logon, and if you go to the WI website from a domain computer at work, you get right in. However, if you logon on from a domain computer at work with local credentials or a computer outside of the network you get the following error, An authentication error has occurred. Please contact your administrator. Log ID: . The event log shows this error: "A logon attempt has been made by an authenticated user. If this problem persists, attempt a repair of the site using the Access Management Console Explicit logon with username and PW works fine. IIS is set to "Negotiate,NTLM" What am I forgetting to set? Thanks for any help offered. 0 Question by:DanaWilliams Facebook Twitter LinkedIn Google Best Solution byDanaWilliams The fix was in IIS on the Web Interface. Go to properties on the Web Sites folder, go to the Directory Security tab, under Secure communications, check Enable the Windows directory service mapper. Go to Solution 2 Comments LVL 22 Overall: Level 22 Microsoft IIS Web Server 16 Message Expert Comment by:cj_19692009-04-02 If this works for a user log
screen on XenApp 6.5/Web Interface 5.4 using Citrix ReceiverBy Jason Samuel on January 5, 2012 8 sharesShare Tweet Share Share 28 commentsWhen you launch Internet Explorer and open your Citrix web interface page, you want it to pass through the user's credentials and see all the available apps. When the user clicks on an app, it should launch immediately with no further prompts. Plain and simple.But this is not always the case unfortunately. Sometimes pass-through authentication breaks. Symptoms I have seen are:1. You get prompted for credentials at the Web Interface logon (an authentication error occurred error message) like this:2. Passthrough at the web interface works fine but when launching an app, you get a Windows 2008 R2 logon screen from the XenApp server like this: 3. You get a combination of both issues above.Don't worry, there are a number of things you need to check that can resolve these issues for you. One or more of these factors may be the cause of errors in your environment. Just run through the bullet points below and verify everything:1. You need to be using Citrix Receiver Enterprise if possible and not just the plain Citrix Receiver. The latest Citrix Receiver is 3.1 but 3.0 behaves the same way. It comes with Online Plugin 13.1.0.89 enabled out of the box. You can go to the "Receiver for Windows 3.1 - Admins" download page here:https://www.citrix.com/English/ss/downloads/details.asp?downloadId=2319945&productId=1689163You will need to download the 55.1 MB zip file. Inside you will see both "CitrixReceiver.exe" and "CitrixReceiverEnterprise.exe". The one you want to install is the Enterprise version. This version will install with pass-through authentication support automatically for you as well as Single Sign On (SSO). You can always install and enable SSO with the standard Receiver using the "/includeSSON" and "ENABLE_SSON=Yes" command line switches and this actually will give you pass-through authentication features (more on this in bullet point 7 below). Receiver Enteprise will require administrator access to install on PCs unlike the standard/regular Citrix Receiver. T