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Tokens « » Troubleshooter Updated:19/08/2014 Rate this Content smart card reader driver Rate 7 Rates 89 % 1 5 4.45 Smartcard reader installation troubleshooting guide Summary
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Apply this procedure in case your smartcard cannot be detected by your software or you have doubts about your reader installation. This procedure applies to all PC/SC compliant readers on Microsoft systems from Windows XP. Other https://support.microsoft.com/en-us/kb/976832 problems not directly related to installation (functional, mechanical or aspect issues) are not covered by this procedure. Prerequisites Ensure that your smart card reader is physically plugged to your machine according to the note supplied with your device. Before starting the procedure, ensure that you are currently connected to your system using an account that has local administrative rights, needed to be granted for: The load\unload driver privilege. The permissions needed http://support.gemalto.com/?id=readers_tokens_troubleshooter to copy files to the system32\drivers directory. The permissions needed to write settings to the registry. In case you are running Vista and 7, you will also need to disable temporarily the UAC this way: Start >> Run >> Type "msconfig" then enter Go to the "Tools" tab Double click the "Disable UAC" option. Reboot the system Check reader detection at hardware level Check if the right driver for your reader is installed. To do this: open the device manager using the keyboard shortcut Windows key + Pause (break), then select the "Hardware" tab: Now click the "Device Manager" button: Ensure that the reader you are using is visible under the "Smart Card Reader" section and the driver is functioning properly. A smartcard reader correctly recognized by the system appears like below in the device manager (name of the reader may be different depending on your model): In case your reader is well detected but not correctly installed, an exclamation mark will appear: The reason why the reader is not correctly installed may vary: either a wrong driver has been installed or there are some missing / corrupted keys in the registry. To get a better idea of what is wrong, right-click on the smartcard reader name, then click Properties on the menu:
the smart card service on Windows 7 dekartchronicles SubscribeSubscribedUnsubscribe143143 Loading... Loading... Working... Add to Want to watch this again later? Sign in to add this video to a playlist. Sign in Share More Report Need to report the video? Sign in to report https://www.youtube.com/watch?v=1f3AuidwEhA inappropriate content. Sign in Transcript Statistics 174,941 views 60 Like this video? Sign in to make your opinion count. Sign in 61 9 Don't like this video? Sign in to make your opinion count. Sign in 10 http://www.id.ee/?id=37465 Loading... Loading... Transcript The interactive transcript could not be loaded. Loading... Loading... Rating is available when the video has been rented. This feature is not available right now. Please try again later. Uploaded on Feb 28, smart card 2011Applications that use smart card readers rely on the Windows smart card service. If the service is disabled, such applications cannot function correctly.SIM Manager is clever enough to try and start the service by itself, but when it fails to do so - an error message is shown. Usually that means that the service is disabled.To change that:1. run the service manager2. find the 'smart card service' in the list3. change the startup type smart card reader to 'Automatic'4. start the serviceAfter these actions, your smart-card enabled software should work correctly. Category Science & Technology License Standard YouTube License Show more Show less Loading... Autoplay When autoplay is enabled, a suggested video will automatically play next. Up next Logon with a smart card on a stand alone computer (EIDAuthenticate Community Edition demo) - Duration: 3:28. vletoux 14,330 views 3:28 Sigma Key Install, Drivers, SmartCard reader Step By Step - Duration: 6:40. Flash Unlock 192,417 views 6:40 PC/SC Smart card reader installation troubleshooting - Duration: 9:17. ralienpp 32,109 views 9:17 RFID Login for Windows 7, 8 and 10 - Duration: 4:09. trossenrobotics 66,762 views 4:09 Defcon 18: Bypassing Smart Card Authentication and Blocking Debiting - Duration: 29:49. Neil Pahl 25,078 views 29:49 How to install Z3X-Box Software, Smart Card, in windows 8 - Duration: 13:48. Star Codes 33,631 views 13:48 What is a smart card? - Duration: 2:19. Versasec 30,513 views 2:19 RFID Credit Card Chip Extracated For Your Viewing Pleasure - Duration: 3:24. HHOGASINFO 572,402 views 3:24 USB Reader/Programmer for sim cards and sim dialers - Duration: 3:03. yoursimdialer 115,443 views 3:03 How to install SIGMA-Key, Fix Driver, Smart Card Problems - Duration: 4:30. Flash Unlock 15,466 views 4:30 How to Reverse-Engineer a Satellite TV Smart Card - Duration: 4:35. WIRED 1,015,922 views 4:35 Maki
instructions and problem solutions You're here: Home HELP CENTRE Digital signing DigiDoc3 Client Digital signing in web browsers DigiDoc3 Client 31 Back Print Errors „Insert Smart Card“ and „No Certificates Available“ upon authentication and digital signing, while DigiDoc3 client displays an error „No card found“ Next article (20) This article helped me This article did not help me Article ID: 37465 Created: 18.12.15 12:17 Updated: 03.06.16 11:20 If the Estonian ID card driver (so-called Windows minidriver) has not been correctly installed, the following typical errors occur:When entering e-services, Internet Explorer or Google Chrome displays the error"Insert Smart Card" or "No Certificates Available" (see the screenshot)In case of Mozilla Firefox you will be able to enter an e-service, e.g. online bank, but when signing a payment order, you'll still get the same error messages.The ID card utility recognises the document in the card reader, but at the same time DigiDoc3 Client displays the error message"No card found" (see the screenshot)The problem may be solved by plugging the card reader into another USB port.If you use an embedded smart card reader or ifplugging the card reader into another USB port does not help, complete the following steps:OpenThis PC /ComputerThe easiest way to do it is to use the keyboard shortcut WinKey+ ENavigate to the catalogue where the Estonian ID card driver is installed(C:\Program Files\Open-EID)Right-click on theesteidcm.inffile (with the gear wheel icon) and selectInstallWait until the message about the successful installation is displayed. Insert your ID card to the smart card reader and run DigiDoc3 Client. Now the application should be able to read the information from the ID card. Once it has been done, you will be able to enter e-services.If the proposed solution