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log in with your existing support account. Username Password Forgot your username or password? Support Home Answers Ask a Question Your Account Account Overview Support History Account Settings Notifications adaptec storage manager replace failed drive Understanding S.M.A.R.T. error function and reporting Answer adaptec storage manager download ID 14784 | Published 10/03/2006 03:04 PM | Updated 09/13/2009 11:05 PM In checking the Device properties in Adaptec maxview storage manager Storage Manager (ASM) the status tab shows S.M.A.R.T. error - Yes/ No. What does this mean? This information applies to the following Operating System(s): - This information is not Operating System adaptec storage manager default password specific S.M.A.R.T. is an abbreviation for Self-Monitoring Analysis and Reporting Technology. This technology is used to indicate an impending disk failure. On the device status tab in Adaptec / ICPStorage Manager there is a line which shows if a drive sent a S.M.A.R.T. error to the controller. The controller will show every SMART message which the drive sends. If the line indicates NO

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the drive did not report any S.M.A.R.T. error. If line shows YES, please check the event log in ASM /ISM concerning an error report. This is not a user-specific setting but an indication whether a drive detected an error. SMART errors are also displayed during the controller POST (Power On Self Test). If the controller is set to show devices during POST, the controller will display the individual disk drives as well as the logical devices. The last column in the individual device display is SMART and every drive should report yes or no to indicate if a SMART error was detected. Was this answer helpful? Yes No Your rating has been submitted, please tell us how we can make this answer more useful. Email *Required Your Feedback *Required Answers others found helpful Storage Manager Pro does not report S.M.A.R.T. properly SMART Suppport on Adaptec Ultra ATA Card 1233 What Operating Systems does Smart Raid IV & Smart Cache IV support? S.M.A.R.T. - how does it work with the Adaptec U160 SCSI RAID controllers? S.M.A.R.T. - how does it work with the Adaptec AAA and ARO

log in with your existing support account. Username Password Forgot your username or password? Support Home Answers Ask a Question Your Account Account Overview Support History Account Settings Notifications

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Can a failed array be recovered? Answer ID 17012 | arcconf Published 05/07/2010 03:40 AM | Updated 07/06/2015 06:21 AM The array status is failed or offline or the array is adaptec raid no longer recognized. Is it possible to recover the data on the array? This information applies to the following Operating System(s): - This information is not Operating System specific Note: This information http://ask.adaptec.com/app/answers/detail/a_id/14784/~/understanding-s.m.a.r.t.-error-function-and-reporting only applies to Adaptec RAID Controllers using ARC (Adaptec RAID Code) firmware listed on the right but not to HostRAID products. There is no recovery procedure for failed or offline HostRAID arrays. Please see Answer ID 11291 for how to recover arrays on older Ultra160 SCSI and ATA RAID controllers. It may be possible to force the array online or recreate the array without data loss. http://ask.adaptec.com/app/answers/detail/a_id/17012/~/can-a-failed-array-be-recovered%3F There is no guarantee of recovery. If there is critical data that has not been backed up, it is recommended to consult a professional data recovery service. It is possible the data may not be recovered. Important note: The options below can only be used when the original drives in the array are intact and are still attached to the controller. The drives must be in their original stripe sequence. If the array had previously failed drives, hot spares or any member has been replaced or is no longer recognized, it is recommended to contact Adaptec Technical Support for advanced options. If the array is recognized and reported as offline or failed, it may be possible to force the array online: Using maxView Storage Manager: if maxView Storage Manager (Version 1.04 Build 20853 or later) is installed and accessible, select the failed logical drive in the Enterprise view. On the ribbon, in the Logical Device group, click the Force Online button. Previous versions of maxView do not offer Force Online. Using Adaptec Storage Manager: if Adaptec Storage Manager is installed and accessible, right click on the array that is offline and select 'force onlin

review this file for important information about issues and errata that were discovered after completion of the standard product documentation. In the case of conflict between various parts of the documentation set, http://storage.microsemi.com/en-us/support/infocenter/release-2015-1/topic/maxview_readme.xml/readme.html this file contains the most current information. The following information is available in this file: 1. New Features in this Release 2. Software Versions and Documentation 2.1 Utility Software 2.2 Documentation 3. Installation and Setup 3.1 Installation Instructions 3.2 Supported Operating Systems 3.3 General Setup Notes 3.4 Remote Access 3.5 Windows 8 Setup 3.6 SLES Setup storage manager 3.7 Ubuntu Setup 3.8 Bootable USB Image Security Warnings 3.9 RAW Device Setup 3.10 maxView Plugin for VMware vSphere Web Client 3.11 Uninstallation Issues 4. Known Limitations 4.1 Login Issues on Windows Domain Server 4.2 Hot Spare Issues 4.3 Dual-Controller Systems 4.4 Email Notifications 4.5 SGPIO Enclosures 4.6 Non-RAID Mode Controllers 4.7 RAID-Level Migrations 4.8 maxCache Device adaptec storage manager Migration 4.9 ARCCONF maxCache Device Size Issue 4.10 Browser Issues 4.11 Remote System Issues 4.12 Power Management Issues 4.13 RAID 50/RAID 60, Max Drives 4.14 RAID 10 Segment Order 4.15 RAID 10 Rebuild Order 4.16 Verify with Fix 4.17 Locate Logical Drive Blink LED 4.18 ATA Secure Erase 4.19 ARCCONF Backward Compatibility 4.20 Adaptec Series 6 Controller Issues 4.21 Simple Volume Support 4.22 Auto-Volume Support 4.23 Hot-Removing Disk Drives on Xenserver Guest OS 4.24 Updating Hard Disk Firmware on VMware Guest OS 4.25 Creating a Support Archive on a Guest OS 4.26 Hot Swap Issues on VMware CentOS Guest OS 4.27 Enclosure Status Reporting 4.28 PHY Status on Enclosure Backplanes 4.29 Special Characters in Logical Device Names 4.30 Speaker Status on SuperMicro SAS2X28 Enclosures 4.31 Changing Read and Write Cache Settings for a Logical Drive 4.32 Online Help Issues -------------------------------------------------------------------- 1. New Features in this Release o Support for new operating systems o Support for HDD/SSD temperature monitoring o Improved SMART error logging for SAS and SATA de

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