Active Sync Error Code
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Exchange ActiveSync Errors and Solutions This table is a list of error codes for Pocket PC 2002, 2003, Smartphone 2002, 2003 and Windows Mobile https://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php 5.0, 6.0, 6.1 and 6.5 devices (including Standard, Professional and Classic), https://www.att.com/support_static_files/KB/KB11898.html Windows Phone 7 and 7.1 as well as solutions. WM2002_2003_ErrorWM_5_6_65_WP_7_ErrorPossible_CausePossible_ResolutionUser_ActionN/A85002000The device ran out of storage even after the system closed other processes.Delete excess files and mail from the device. N/A85002001An unknown synchronization application error occurred on the device.Try again later. DEV_185002002The device ran out sync error of storage even after the system closed other processes.Delete excess files and mail from the device. DEV_285002003The device timed out while waiting to establish a connection with the server.Try again later.? Ensure device is able to browse Internet sites.Additionally, verify the value of the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ MasSync\Parameters\ExchTimeoutThreshold DEV_385002004The user manually ended the synchronization process sync error code from the device.Try again. DEV_685002007The synchronization failed because of a problem on the server but no server-originated error codes (or any other unknown server errors) were received by the device.Verify that the server is available and supports synchronization with a mobile device, and then try again later. Ensure the proper server name has been entered. DEV_785002008An error occurred while ActiveSync was writing an item?s properties to the database on the device (per-item error).Try again. DEV_885002009The synchronization key data on the device is not valid because a data removal failed.Try again.? May require user to de-select sync items (Inbox, Contacts, Calendar, Tasks) and re-select them to reset the sync key. DEV_98500200AThe connection failed due to missing server information or user credentials. Tap Options, and then the Server tab to verify that your server name is correct. Then, tap Advanced to verify that your user credentials are correct and try againVerify the server information and credentials on the device. DEV_118500200CThe device could not shut down the send/receive thre
solution is intended for informational purposes only. AT&T provides network, billing, and provisioning support for the wireless voice and data networks. AT&T does not provide technical support for ActiveSync. AT&T makes no warranties, express, implied or statutory, as to the content within this solution; such content is provided "as is" and with all faults, and your use of the content is at your own risk. Questions regarding this solution or any additional ActiveSync support must be directed to the device manufacturer, Microsoft at http://support.microsoft.com, or your internal IT department. FIX: Microsoft ActiveSync may produce an error code after a failed synchronization attempt on the device. These codes help determine the source of the error. Please see the table below for information on the different error types. Error Codes Example Description Troubleshooting DEV DEV_10 Errorfrom the Server ActiveSync client on the device. MicrosoftArticle330464 MIS MIS_5 Error from the Mobile Information Server with the Server ActiveSync component installed. MicrosoftArticle330462 HTTP HTTP_403 Standard HTTP error (Internet related). MicrosoftArticle330463 CONNMGR CONNMGR_34 Connection Manager error. MicrosoftArticle330466 INTERNET INTERNET_29 Standard WinInet error (Internet related). MicrosoftArticle330465 Hexidecimal 0x80004005 Multiple causes. Please see Troubleshooting for more information. MicrosoftArticle915152 Support on any of these error codes must be directed to the device manufacturer, Microsoft at http://support.microsoft.com, or your internal IT department. If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T. Some differences may exist for devices not purchased from AT&T.