Please Contact Application Vendor Error No 502
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Browser Issues "Please contact the application vendor for assistance" - Error Message "Cannot download the application. The application is missing required files. Contact application vendor for assistance."If you received this message, there are several possible solutions that may help you solve this on your own.Solution 1 -Deletethe Click-Once cache folderLocate this folder on your PC:C:\users\[username]\AppData\Local\Apps\2.0\Delete all content in the 2.0 folderCheck to see if the http://answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/an-internal-error-occurred-in-the-initialization/f301df1a-b13e-440f-bb0d-196a5bfa52de problem is solved. If not, continue on to the next solution.If you are having trouble locating the AppData folder, it might be becuase the folder is hidden.Open any folderType %appdata% in the location field and hit EnterSelect the AppData folder from the location fieldYou will then be able to select the Local folder followed by the Apps folderSolution 2 - Add Panaya to your trusted sitesOpen http://success.panaya.com/Troubleshooting/Login-Browser-Issues/57211100/-Please-contact-the-application-vendor-for-assistance-Error-Message.htm Internet Explorer (even if you are using a different browser)Hit F10 on the keyboardSelect Tools > Internet OptionsSelect the Security tabSelect Trusted Sites > SitesAdd*.Panaya.com to the websites listCheck to see if the problem is solved. If not, continue on to the next solution.Solution 3 -Security settings are blocking PanayaIt might be that a proxy is used within your network, preventing Panaya's player and recorder from working properly.If you have an anti-virus, VPN, Remote Machine or Virtual Machine, you might need to contact your IT administrator and request to add Panaya to the safe domains list. Sites on this list do not require proxy or any other security permission.Please add *.Panaya.com to your white-list, or to your exceptions lists (e.g. proxy, anti-virus etc.)Alternatively, add the following URL's to your white-list:my.panaya.com or emea.panaya.comcdn.panaya.comreports.panaya.comsso-emea.panaya.comsso-us.panaya.comSolution 4 - Use a different browserPlease try to use another browser such as Google Chrome or Mozilla Firefox.These browsers require a Click-Once extension or addon to work properly with PanayaFor Google Chrome - Download theMeta4 Click-Onceextension from the Chrome StoreFor Mozilla Firefox - Download theFxClickOnceaddonfrom the Add-ons siteA Click-Once extension is mandatory if you wish to use Panaya Testing with these browse
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