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Patchlink Error

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Patch and Remediation products Summary: This article describes error codes encountered during Vulnerability or Package deployments within Lumension Patch and Remediation products lumension service and agent are in an inconsistent state and methods for troubleshooting such errors. Details INFORMATION If a lumension patch and remediation user guide deployment to anPatch Agent fails, a hexadecimal code is returned to the Lumension Server

Lumension Verification Of Installation Failed - The Agent Service Was Not Found

indicating the reason for the failure. The following is the list of deployment failure codes and their meanings. Note that clicking on the deployment

Lumension Missing Agent Service

failure in the Lumension Server web interface will display detailed information regarding the failure, which may assist in troubleshooting. 0x0000190A This rare failure indicates an issue with the metadata of the package being deployed. Re-caching the vulnerability will solve this behavior. 0x0000190C The most common failure, this how to uninstall lumension endpoint security error indicates thePatch Agent encountered a problem executing the script associated with the deployment or the Windows Installer returned a generic 1603 installation failure. The most common reason for a script failure is the operating system's Windows Script Host scripting components are not registered or malfunctioning. Re-registering the scripting components on the machine in question will typically solve this, typed from a Run or CMD prompt or deployed through a Custom Package (use the /s switch in the command line of a Custom package to hide the notification message from the End-User). You may also create a batch file (*.bat) to execute this instead of the CMD Prompt: regsvr32 /u C:\WINDOWS\system32\vbscript.dll regsvr32 /u C:\WINDOWS\system32\jscript.dll regsvr32 /u C:\WINDOWS\system32\dispex.dll regsvr32 /u C:\WINDOWS\system32\scrobj.dll regsvr32 /u C:\WINDOWS\system32\scrrun.dll regsvr32 /u C:\WINDOWS\system32\wshext.dll regsvr32 /u C:\WINDOWS\system32\wshom.ocx regsvr32 C:\WINDOWS\system32\vbscript.dll regsvr32 C:\WINDOWS\system32\jscript.dll regsvr32 C:\WINDOWS\system32\dispex.dll regsvr32 C:\WINDOWS\system32\scrobj.dll regsvr32 C:\WINDOWS\system32\scrrun.dll regsvr32 C:\WINDOWS\system32\wshext.d

Editions were listed in the "Windows Endpoint Operating Systems" section of the Agent Install Guides between 8.0 and 8.3. Article: 1755Common Reasons for Applications File Import failing Learn about the potential errors you may

Uninstall Lumension Agent Command Line

encounter when importing an Application XML file into the Application Library. Article: 1754Application lumension logs File Schema Get the XML schema required to create an Application File XML to import into the Application Library. Article: lumension user guide 1753Issue with recent Antivirus definition files This article discusses an issue with Antivirus definition files releases: 1454515923 (64-bit Definition) and 1454534803 (32-bit Definition). Article: 1751Patch Agent 8.3032 for Linux, Unix, and Mac https://www.lumension.com/kb/Home/General-Information/PatchLink-Update-Deployment-Failure-Codes-(190A,-1.aspx This article summarizes the enhancements made in Patch Agent 8.3032 for Linux, Unix, and Mac, which is the agent used on Linux, Unix, and Macintosh endpoints in environments containing HEAT Patch and Remediation 8.3 and higher. Article: 1750Support for Microsoft Windows XP and Server 2003 systems on HEAT EMSS This KB article outlines the level of support available for end-of-life Windows XP and Windows Server 2003 https://www.lumension.com/kb/home.aspx systems on the HEAT Endpoint Management & Security Suite (HEAT EMSS) Article: 1748Recently released Microsoft content may show as unavailable Recently released Microsoft Content shows in the console as unavailable or is grayed out. Article: 1747Agents unable to register after upgrading to HEAT EMSS 8.3 in an air gap environment Agents on certain operating systems are unable to register properly after upgrading to 8.3 Airgap Server. Article: 1746HEAT PatchLink DeskTop 2.2 Release Notes As of December 1, 2015, we are pleased to announce the general availability of HEATPatchLink DeskTop version 2.2, a Plug-in for MicrosoftSystemCenter ConfigurationManager! Article: 1745HEAT PatchLink DataCenter 8.3 Release Notes We are pleased to announce the general availability of HEAT PatchLink DataCenter Server, effective October 19, 2015. Article: 1744Upgrading HEAT PatchLink DataCenter to 8.3 This article details the steps required to upgrade HEAT PatchLink DataCenter to version 8.3. Article: 1742HEAT E.M.S.S. 8.3 We are pleased to announce the general availability of HEAT Endpoint Management and Security Suite 8.3 (Server Suite 8.3.0.10). Article: 1741End-of-Life on GSS for LEMSS 7.1 and Earlier This KB article announces an updated end-of-life date, September 30th, 2015,for Lumension Global Subscription Server (GSS) for Lumension Endpoint Managementand Security Suite (LEMS

Lumension Endpoint Management and Security Suite (LEMSS) 7.1 and higher Summary: This article describes an issue https://www.lumension.com/kb/Home/L-E-M-S-S-/916.aspx where deployments to endpoints,including Discover Applicable Update (DAU) deployments, fail with a 12038 errorafter SSL communication is enabled between the patch https://www.lumension.com/kb/Home/L-E-M-S-S-.aspx?pg=8 agent and the LEMSS server. Details SYMPTOM After setting ‘Use SSL for agent to server communication’ in agent’s policy set, endpoints user guide are not able to perform DAUs or receive patch deployments. In the Lumension Patch Agent .log, the following error is found: 2012/12/07 15:05:04.0813,0,HttpSession::DoHead: Head failed to host https://hostname: Head request Error (110b) occurred opening request to /gravitix/. The error string is: (The lumension service and certificate common name is invalid. The error code is 12038.), head return=0x110b, HTTP Error=0 [HttpSession.cpp:151] CAUSE The SLL certificate issued for the LEMSS server is using the fully-qualified domain name (FQDN) and the patch agent is configured to use the hostname. This prevents the patch agent from authenticating and establishing SSL communication. RESOLUTION Stop LEMSS and Patch agent services on the endpoint. Launch Registry Editor and navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\PatchLink.com\Gravitix\Agent\Configuration (for 32 bit) HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PatchLink.com\Gravitix\Agent\Configuration (for 64 bit) Update ‘ServerName’ key from LEMSS hostname to FQDN. Start the LEMSS and Patch agent services.

RatingRatingRatingRatingRatingRatingRatingRatingRatingRating 12345678910 Current rating: 3 Lumension 1.888.970.1025 Global Numbers Login KB Home Contact Us Support Services Resources Customer Portal Community Privacy Policy Legal Site Map © 2000-2011 Lumension Security,

a user attempts to export a file from the L.E.M.S.S. console and is prompted to save with a partial URL string rather than a valid filename, the export will not work. This is due to a Microsoft IE9 security setting when using SSL. Article: 807Internal Server Errors and other issues after applying MS11-100 on L.E.M.S.S. Server 7.0 or 7.1 After installing Critical Security Bulletin MS11-100 (Vulnerabilities in .NET Framework Could Allow Elevation of Privilege (2638420)) on the L.E.M.S.S. 7.0 or 7.1 server, certain pages return Internal Server Error, Also, you may encounter data exceptions when creating and editingcustom groups, using filters and managing the Mandatory Baseline.

Article: 804The license data is invalid This article describes a known issue when trying to import a license file using the License Request Tool to update the license records on an L.E.M.S.S. Server with no access to our Global Subscription Servers.

Article: 803Unable to get the license data This article describes a known issue with trying to import a license file using the License Request Tool to update the license records on an L.E.M.S.S. Server with no access to our Global Subscription Servers. Article: 802Installing Lumension Reporting Services This articlecontains a high leveloverview on the installation of Lumension Reporting Services. For more information, please refer to the Installation and Troubleshooting guide, available in the Downloads section of the Customer Portal. There is also a detailed Installation and Troubleshooting video available at http://marketing.cdn.lumension.com/videos/software-demo/lumension-reporting-services.wmv. Article: 796Error: Disabling 8.3 File Name Creation is not supported with this installation This article documents a known compatibility issue when 8.3 File Name Creation is disabled with Lumension Endpoint Management and Security Suite Server installation wizard. Article: 791L.E.M.S.S. One of the IP/Port combinations for site '67' has already been configured to be used by another program This article describes a known issue when users attempt to reconfigure the Lumension Web Site to use Secure Socket Layer (SSL) encryption to secure the communication between Users, Computers, and the Lumension Endpoint Management and Security Suite (LEMSS) Server. Article: 789L.E.M.S.S: SeBackupPrivilege fills the Windows Security Event Logs (Security.evt) when you install the L.E.M.S.S. Agent This article documents an increase in the Windows Security Event Logs audit logging when the Lumensi

 

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