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The following message displays: Visio internal error: # 2131: Action 1002: open First try closing and reopening the file. Next try restarting Visio. This message displays when I try to open a file created on someone else's computer that has the same version http://www.office-forums.com/threads/visio-internal-error-2131-action-1002-open.428799/ of Visio. The suggested action makes no difference. I have since tried it on a couple of http://www.officefrustration.com/showthread.php?t=822191 other people's laptops and they encounter the same error message. Yet I can open it OK on the laptop where the file was created. Anyone have any insights for me please? DesignUI, Apr 22, 2009 #1 Advertisements stephanie Guest Did you find a resolution for the internal error #2131: Action 1002: I am getting error message as well and can't find a fix. Any help would visio internal be appreciated. "DesignUI" wrote: > The following message displays: > > Visio internal error: # 2131: Action 1002: open > First try closing and reopening the file. Next try restarting Visio. > > > This message displays when I try to open a file created on someone else's > computer that has the same version of Visio. > > The suggested action makes no difference. > > I have since tried it on a couple of other people's laptops and they > encounter visio internal error the same error message. > > Yet I can open it OK on the laptop where the file was created. > > Anyone have any insights for me please? > stephanie, May 21, 2009 #2 Advertisements Dieter Sternberg Guest My little collection of Visio error explanations says about "Visio internal error: # 2131: Action 1002: open": "When a shapesheet has been created/modified in a version of windows/Visio where the decimal separator or the list separator are different." So your computer and the other peoples laptops may have different locale settings. Hope that helps Dieter stephanie wrote: > Did you find a resolution for the internal error #2131: Action 1002: I am > getting error message as well and can't find a fix. Any help would be > appreciated. > > "DesignUI" wrote: > >> The following message displays: >> >> Visio internal error: # 2131: Action 1002: open >> First try closing and reopening the file. Next try restarting Visio. >> >> >> This message displays when I try to open a file created on someone else's >> computer that has the same version of Visio. >> >> The suggested action makes no difference. >> >> I have since tried it on a couple of other people's laptops and they >> encounter the same error message. >> >> Yet I can open it OK on the laptop where the file was created. >> >> Anyone have any insights for me please? >> Dieter Sternberg, May 21, 2

visit from the selection below. Home » OfficeFrustration forum » Microsoft Powerpoint, Publisher and Visio » Visio Visio internal error: #2131 Author Name Remember Me? Password Site Map Home Register Authors List Today's Posts Search Search Forums Show Threads Show Posts Advanced Search Go to Page... Visio internal error: #2131 « Previous Thread | Next Thread » Thread Tools Display Modes #1 March 20th, 2008, 04:10 PM posted to microsoft.public.visio.general Azad external usenet poster Posts: 3 Visio internal error: #2131 When I am trying to open a file I created, which I assume did not close properly gives me the following: Visio internal error: #2131 Action 1283: Open File First try closing and reopening the file. Next try restarting Visio. I am still unable to open the file. Any suggestions? Thank You, Azad Azad View Public Profile View message headers Find all posts by Azad Find all threads started by Azad Ads #2 March 26th, 2008, 01:02 AM posted to microsoft.public.visio.general Aaron Rykhus [MSFT] external usenet poster Posts: 172 Visio internal error: #2131 Sounds like a damaged file, 2131 is unexpected end of file. You could try the methods in this artilce - http://support.microsoft.com/default...b;EN-US;826418 If you're running Windows Vista or Server 2003/2008 you'll have shadow copy service running and can look at the Previous Versions tab on the file's properties and see if there's a recent version of that file. As preventive maintenance I'd also disable any add-ins running in Visio you don't need and store files locally. Scanning the hard disk for errors would be a good idea to. Scanning disk for errors - http://support.microsoft.com/default...b;EN-US;315265 Disable add-ins in 2007 office apps http://office.microsoft.com/en-us/he...341271033.aspx Best Regards, Aaron Rykhus, MCP, MCDST Online Support Engineer Microsoft Corporation ---------------------------------------------- This posting is provided "AS IS" with no warranties, and confers no rights. Aaron Rykhus [MSFT] View Public Profile View message headers Find all posts by Aaron Rykhus [MSFT] Find all thre

 

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