Error 0x85010004 Exchange 2007
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0x85010004 on the device. The error: Result:Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator. Support code: 0x85010004 After hours of troubleshooting, deleting the ISA rule and recreating it, playing with the ISA error code 85050025 web listener and Exchange's ActiveSync virtual directory settings, it turns out the server fqdn had
0x85010004 Windows 10 Mobile
a typo in the Public Name tab of the ISA rule. ISA responds to a HTTP request if the host header matches the Public
Error Code 85050025 Microsoft
Name - akin to host headers in IIS when publishing multiple web sites using a single IP address. About authentication settings on the web listener: The same web listener can be used for publishing OWA and ActiveSync. The http://answers.microsoft.com/en-us/mobiledevices/forum/mdtips/activesync-error-support-code-0x85010004/c54ab96c-6138-4557-ba2f-a1ea19c18809 Authentication settings for the listener can be set to HTML Form Authentication. At first look, this doesn't seem too intuitive given Exchange Server 2003's issues with Forms-Based Authentication and Exchange ActiveSync (KB 817379: Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003), but it works. ShareClick to email this to a friend (Opens in new window)Click to print (Opens in new window)Click to share on Facebook (Opens in http://exchangepedia.com/2007/08/exchange-activesync-isa-2006-and-error-0x85010004.html new window)Click to share on Twitter (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Google+ (Opens in new window)Tags Exchange 2007 Exchange ActiveSync Mobility Security { 1 comment… read it below or add one } Anonymous June 3, 2009 at 2:53 am Forms-Based Authentication works for ActiveSync in ISA 2006 because with ISA Server 2006, Form Authentication will fallback to use Basic. This was not true in ISA 2004 so with ISA 2004 you could not put OWA and ActiveSync on the same listener. Reply Cancel reply Leave a Comment Name * E-mail * Website Notify me of follow-up comments by email. Notify me of new posts by email. { 1 trackback } Exchange Server 2007: How to get a list of Exchange ActiveSync users | Exchangepedia Previous post: New Exchange Server 2007 mailbox stamped as legacy mailbox Next post: Which name should I use as Common Name for my UC certificate? SUBSCRIBE Like our posts? Leave your email address and we can notify you about new posts by email. Enter email address TwitterMy TweetsTagsActive Directory Administration Anti-Spam Archiving & Compliance Certificates & PKI Compliance eDiscovery Events Exchange 2007 Exchange 2010 Exchange 2013 Exchange 2016 Exchange ActiveSync Exchange Search GAL/Address Lists High Availability HTML & CSS Ideas IIS iPhone Mailbox Media Center Microsoft Mobil
| My Forums | Address Book | Member List | Search | FAQ | Ticket List | Log Out ActiveSync 0x85010004 Error Users viewing this topic: none Logged in as: Guest Tree Style Printable http://forums.msexchange.org/ActiveSync_0x85010004_Error/m_1800435566/tm.htm Version All Forums >> [Microsoft Exchange 2007] >> Mobility >> ActiveSync 0x85010004 Error Page: [1] Login Message << Older Topic Newer Topic >> ActiveSync 0x85010004 Error - 23.Mar.2007 1:21:10 PM rooppert Posts: 8 Joined: http://davidschrag.com/schlog/245/troubleshooting-0x85010004-for-exchange-2003-and-windows-mobile-5 23.Mar.2007 Status: offline We have just about completed our transition from Exch03 to 2007. Mailboxes have been moved, public folders replicated, etc. Now I've moved on to completing cutover of our WM5 devices. A little windows 10 backgroud first... in 2003 we were running FE/BE setup, with OWA and exch activesync pointing to the front-end, and all mailboxes located on the back-end. Also, both 2003 servers are running SP2, and have had no problems with direct push email using SSL (self-signed). Now I have moved all of our mailboxes to the 2007 box, which in all other aspects is working great. But now if I point my device (only 0x85010004 windows 10 testing mine at this point) to the new server (after installing the new cert on my phone) I get: "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator. Support code: 0x85010004" Fortunately, my 2003 FE server is still allowing all of my users to sync their devices as the FQDN and cert on their phonesare still valid. I've checked the settings in EMC and the mailboxes are enabled for Exchange Activesync. I've even run the script to enable it again (successfully) in EMS. I know 2003 had some funny configs for virtual directory security, etc. to get EA working in some enviornments; is that the case again in 2007? Any help on this would be greatly appreciated! Post #: 1 Featured Links* RE: ActiveSync 0x85010004 Error - 24.Mar.2007 8:43:34 AM Henrik Walther Posts: 6928 Joined: 21.Nov.2002 From: Copenhagen, Denmark Status: offline There's no funny configs for EAS vdir in E2K7. But I've seen similar issues with migrated users, where the solution was to delete the partnership using the EMC. Does a partnership show up for your device? _____________________________HTH Henrik Walther Lead Moderator/author MSExchange.org Follow me on Twitter! (in reply to rooppert) Post #: 2 RE: ActiveSync 0x85010004 Error - 24.Mar.200
else will find it later and be spared some time troubleshooting. Here was the scenario: Server: SBS 2003 Standard SP1, Exchange 2003 SP2 Don and Jorge have WM5 phones Don had absolutely no problem synchronizing his phone with Exchange. Jorge cannot sync either over the air or while cabled to a laptop. We had tried with three different WM5 devices (Treo 700w, Motorola Q, XV6700) over the air and while cradled from two completely separate remote locations. We had tried using both ActiveSync 4.5 on XP and the Mobile Device Center on Vista. Server is using a GoDaddy SSL certificate. SSL settings on the server had been triple-checked, and as noted above Don could sync without difficulty (on two different devices, no less). Jorge was able to get to log into OWA and see his mail from the WM5 device. David - a domain admin account being used for test purposes - was unable to sync from one of the same devices successfully synched for Don. Mabel - another (non-domain-admin) account also used for test purposes - was also unable to sync from that device. The error on the server when trying to sync was: Log: ApplicationType: ErrorEvent: 3005Time: Oct 2 2007 5:44PMSource: Server ActiveSyncCategory: NoneUsername: jorgeComputer: SERVERDescription: Unexpected Exchange mailbox Server error: Server: [server.internaldomain.com] User: [jorge@externaldomain.com] HTTP status code: [409]. Verify that the Exchange mailbox Server is working correctly. The error on thedevice when trying to sync was: Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator. Support code: 0×85010004. Ichecked Jorge's Exchange Features in Active Directory and all are enabled. Jorge is in the same AD OU and same security groups as Don. Unfortunately, these error messages are rather non-specific. I went through dozens of pages found via Google searches. Most suggested that the problem was related to SSL certificates, host headers, firewall settings, and other issues that turned out not to be the cause. Fortunately, I am a Microsoft Small Business Specialist, and that entitles me to free support from Microsoft engineers in Shanghai through a managed newsgroup. I posted my problem there, and got this thorough troubleshooting checklist: Step one:Please install the hotfix below to see if it helps:Error message when you try to synchronize a Windows Mobile 5.0-based device in Exchange Server 2003: "0×85010004″http://support.microsoft.com/kb/919864/en-us Step two:This issue can be caused if you have a Firewall and not all