Arithmetic Error Division Undefined Salesforce

account to access Salesforce. You'll be able to search for Marketing Cloud documents and take training Marketing Cloud Login Close Salesforce Login Marketing Cloud Login Close Answers Help & Training Events Collaboration Ideas User Groups Trust Known Issues Print this page Why do I get an error stating 'Division undefined System Code External entry point'? Knowledge Article Number 000003605 Description When you see this error or a permutation of this error - CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY. The formula in the “SomeWorkflowOrValidationOrFomulaField” rule or process is invalid due to the following: Division undefined: (System Code) External entry pointIt does not have anything to do with your organization having the Divisions feature enabled but rather it's referring to a formula field involved somewhere within the configuration that is dividing a number by zero because the Blank Field Handling is set to "Treat blank fields as zeroes". So, for example, if you had a formula field which was used as the criteria for a workflow rule that specified 'FieldA / FieldB' and the value that was calculated for FieldB ended up as 0, at runtime this calculation would cause an error similar to the one above.  Resolution The solution to this issue is to change the formulas to "Treat blank fields as blank". promote demote Submit Salesforce Success Community Answers Dreamforce Help & Training Collaboration Ideas Featured Groups Known Issues More Places Salesforce.com AppExchange Salesforce Developers Follow us on Facebook Follow us on Twitter Visit our Channel on YouTube Follow us on Google+ Check us out on LinkedIn Contact Us 1-800-NO-SOFTWARE 1-800-667-6389 One Market St. Suite 300 San Francisco, CA, 94105 United States Need More Help? If you still can't find what you're looking for try searching H&T. Need More Help? Powered by the Salesforce Communities platform. Learn More › Privacy Statement Security Statement Terms of Use Participation Guidelines © 2000-2016, salesforce.com, inc Language English Franç

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here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site About Us Learn more about Stack Overflow the company Business Learn more about hiring developers or posting ads with us Stack Overflow Questions Jobs Documentation Tags Users Badges Ask Question x Dismiss Join the Stack Overflow Community Stack Overflow is a community of 4.7 million programmers, just like you, helping each other. Join them; it only takes a minute: Sign up Salesforce error A workflow or approval field update caused an error when saving this record up vote -1 down vote favorite I have one object with the name application. I am trying to update all the records of that object at that time it is throwing error message "A workflow or approval field update caused an error when saving this record. Contact your administrator to resolve it. Division undefined: []" . Why i am getting this error? Application object having some workflow rules with the field update action. I am trying to upadte xyz field with abc field. abc is a formul field it is returning value null. i am updating xyz field with null, i think that reason only i am getting this error. Is this correct or not, if it is correct how to resolve this issue. Please let me know. Thanks, Vinod. salesforce share|improve this question asked Jun 27 '12 at 13:10 user1122379 413 Show us your formula field; in addition give us information about the workflow that your object has. –Martin Borthiry Jun 27 '12 at 14:19 In my workflow criteria is 1=1, it means it will work every time when record created ecited. The workflow updating the currency field with the value of formula field(currency type). Formula field returning value 0. Updated value is also blank. I am trying to update all records through console, records are not updating nd showing error message as "System.DmlException:A workflow or approval field update caused an error when saving this record. Contact your administrator to resolve it. Division undefined: []" –user1122379 Jun 27 '12 at 14:28 1 can you include all of your workflow information in the original question? Either screenshots or copy/paste - it will greatly help in assisting you! –Mike McMahon Jun 27 '12 at 22:53 add a comment| 1 Answer 1 active oldest votes up vote 0 down vote Given the error returned, and the lack of information provided, my best guess would be that you're dividing by NULL, dividing by 0, or you're referencing a field called Division which does