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Ocs Error Cannot Synchronize Address Book

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Cannot Synchronize With The Corporate Address Book Because The File Could Not Be Found

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Office Communicator Cannot Synchronize Address Book Proxy Server Setting

more about Stack Overflow the company Business Learn more about hiring developers or posting cannot synchronize address book lync 2013 ads with us Server Fault Questions Tags Users Badges Unanswered Ask Question _ Server Fault is a question and answer cannot synchronize address book skype for business 2016 site for system and network administrators. Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise https://support.microsoft.com/en-us/kb/938286 to the top Office Communicator and cannot sync Address book error up vote 0 down vote favorite I have a recently done Office Communications Server 2007 R2 installation that I'm having trouble with. Every client (Office Communicator 2007 R2) in the office is reporting the problem "Cannot Synchronize Address Book". When I click this report for more details I'm seeing : "Cannot synchronize with the corporate address book. This http://serverfault.com/questions/77071/office-communicator-and-cannot-sync-address-book-error may be because the proxy server setting in your web browser does not allow access to the address book. If the problem persists, contact your system administrator". We do not use a web proxy at all internally, so this message is not at all helpful. Whilst looking for solutions to this issue, most of my googling has turned up issues with certificates as the root cause, but I'm nigh on positive this isn't the problem here. I'm able to surf to the URL being sent from the OCS server to Communicator as the Address book URL, and I get no issues reported by Internet Explorer at all. What is concerning me most, is that checking in the IIS logs on the server which is hosting the Address book, I'm seeing no accesses at all from most of the machines in the office. The only ones which are showing up are a couple of Windows XP machines - whilst most of the others in the office are running Vista x64. They all run the same client (which I guess must be 32bit - I'm not aware of a native 64bit Office Communicator build). I'm kind of at my wits end now - I've run out of

hand corner of your MOC client and when you click on it, you see the error: Cannot Synchronize Address Book You proceed http://terenceluk.blogspot.com/2011/06/ocs-2007-moc-shows-error-cannot.html to click on it and you get the following detailed message: Cannot synchronize with the corporate address book. This may be because the proxy server setting in your web browser does not allow access to the address book. If the problem persists, contact your system administrator. You make an attempt to browse to the IIS directory where you the address (https://yourOCSpool.domain.com/abs) is cannot synchronize downloaded and you get an Internet Explorer cannot display the webpage or an error that suggests the website not being up:: You then try navigating to the regular http (no SSL) root page and you see that the page is working fine: Solution Keep in mind that this error can be caused by many reasons and the following is just one cannot synchronize address of them. Although the regular http page served by IIS is accessible, it's still a good idea to check the World Wide Web Publishing service to be sure that it's up: Once you've verified that the service is up, open up Internet Information Services (IIS) Manager to verify that the site is up: If everything looks fine, what's most likely the cause is the certificate that is assigned to the default web site so open up the properties of it, navigate to Directory Security and then try clicking on the View Certificate button: If continuous clicks on it doesn't give you a response, it may be because the certificate has been deleted from the computer store. Something like this can happen if you've recently renewed your certificate and after assigning it from within the OCS administrative console, you removed the old certificate. In such a situation, the majority of your OCS services will continue to work but your address book download which relies on your IIS will cease to operate. What you want to do at this point is to continue by clicking

 

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