Diablo 3 Installer An Unexpected Decryption Error Occurred
Aus/NZ General Discussion Console Discussion Clans and Communities New Player Help Community Creations CLASSES Barbarian Crusader Demon Hunter Monk Witch Doctor Wizard SUPPORT Blizzard Archive Bug Report Console Bug Report Technical Support Mac Technical Support GAMES, ENTERTAINMENT, AND TECHNOLOGY Games & Technology Movies, Books, and TV Games World of Warcraft® Diablo® III StarCraft® II Hearthstone® Heroes of the Storm™ Overwatch™ Classic Games Shop Your account Log In Account Settings Support Diablo III Forums Technical Support An unexpected decryption error occurred An unexpected decryption error occurred Technical Support Items and Crafting Hardcore Brawling Lore and Story General Discussion Aus/NZ General Discussion Console Discussion Clans and Communities New Player Help Community Creations Barbarian Crusader Demon Hunter Monk Witch Doctor Wizard Blizzard Archive Bug Report Console Bug Report Technical Support Mac Technical Support Games & Technology Movies, Books, and TV Reply Omrakos Support Forum Agent 43259 posts Omrakos Ignored May 9, 2012 Copy URL View Post This error message generally indicates that the installation files may be corrupted, damaged or incomplete. Please make sure your download has finished before attempting to install the game. Secondly, make sure the installation executable file is in the same folder as all your other Diablo III installation files. If the problem persists, you may need to delete all the files and restart the download.Your installation folder should not have any files with the .Part extension. If it does, it indicates the downloader was closed prematurely. Restart the downloader in this case, selecting the same location the "Diablo-III-8370-enUS-Installer" folder is in, and it will check the existing files and download what's missing. It's important to let the downloader finish on it's own. It will start the "Diablo III Setup.exe" file when it's done. It can take a while so please be patient. Join the Conversation Ignored Have something to say? Log in to join
the Storm™ Overwatch™ Classic Games Shop Your account Log In Account Settings Support Contact Support My Tickets Breaking News Emerald Nightmare Raid Quests Breaking News Withered Army Training Breaking News World of Warcraft: Legion – Common Issues An Unexpected Decryption Error Occurred Updated: 4 months ago Article ID: 6727 Relevant Games: Whoops! Looks like something broke decrypting a file. Give it another shot. Error: BLZBNTAGT0000085C Battle.net cannot decryptcontent files. Content files are encrypted when they are for a game or patch that is not released yet. You might see this error when your Battle.net client can't reach our servers to obtain a decryption key. Note:If http://us.battle.net/d3/en/forum/topic/4887789564 you're receiving this error after installing StarCraft II with a physical disc, delete the installation folder and download the game from Battle.net instead. WindowsMac Windows Security software can interfere with the decryption process. Disable or temporarily uninstall any security programs. Programs running in the background can conflict with the Battle.net Update Agent, which handles decryption. Try closing background applications. Lowdisk space may cause decryption errors.Uninstall unused programs or http://us.battle.net/support/en-us/article/an-unexpected-decryption-error-occurred delete files to free hard drive space, and try again. Advanced Troubleshooting Disable any proxies that may interfere with retrieving the decryption key from Battle.net servers. Check your network configuration to find any issues with your firewall, router, or port settings. If you're playing on a public or corporate network, thenetwork's policies and security settings may interfere with retrieving a decryption key. Try connecting from a different network. A corrupted Battle.net Cache folder can cause authentication module errors. Delete the Battle.net Cache folder and attempt to connect again. Temporary installation files can cause errors during decryption. Delete all Blizzard temporary files. Close the Battle.net App and wait 30 seconds. Open Explorer. Type in %temp%\Blizzard in the address bar to open the Blizzard Temp directory. Delete all files. Restart Battle.net. Mac Programs running in the background can conflict with the Battle.net Update Agent, which handles decryption. Try closing background applications. Security software can interfere with the decryption process. Disable or temporarily uninstall any security programs. Low disk space may cause decryption errors. Uninstall unused programs or delete files to free hard drive space, and try again. Advanced Troubleshooting Bypassany proxies that may interfere with retrieving the decryption key from Battle.net servers. Check your network configuration
General Forums Diablo III General Discussion An unexpected decryption error occurred. Please contact customer support Search Search all Forums Search this Forum Search this Thread http://www.diablofans.com/forums/diablo-iii-general-forums/diablo-iii-general-discussion/26214-an-unexpected-decryption-error-occurred-please Tools Jump to Forum An unexpected decryption error occurred. Please contact customer http://www.diabloii.net/blog/comments/problem-with-installing-the-game support #1 May 13, 2012 bexon bexon View User Profile View Posts Send Message Faithful Join Date: 11/28/2011 Posts: 17 Member Details Ok so after I got the new downloader done, I thought what the hell, I'm just going to hit the install button and see what's what, I then diablo 3 get that message what I have written in the title but behind this small error screen is the downloader, anyone else getting this or if not just go hit the install after yesterdays new downloader and see what you get, I don't know if i'm ready to go or if I have indeed got an error and need to re-download again.. Rollback diablo 3 installer Post to Revision RollBack #2 May 13, 2012 Pryda Pryda View User Profile View Posts Send Message Hierophant Join Date: 3/9/2009 Posts: 1,711 Member Details Mine says that the star is still falling, game is not launched yet. Downloaded yesterday. Rollback Post to Revision RollBack ★ ★ ☆ ✮ ✯ #3 May 13, 2012 bexon bexon View User Profile View Posts Send Message Faithful Join Date: 11/28/2011 Posts: 17 Member Details It's weird because even after I press the install button it takes me to the agreement stage of the install, I then scroll down so the "Agree" icon lights up, then after hitting that, that's when the message comes up. So I'm wondering if this is just Blizz putting this in there like a file just to make it so I can't download until its launched. Rollback Post to Revision RollBack #4 May 13, 2012 Red_Panda1 Red_Panda1 View User Profile View Posts Send Message Cantor Join Date: 7/10/2011 Posts: 856 Member Details If you have it completely downloaded it should say that diablo 3 has not launched. If you get an error there's a
installing the game? Posted By: Rushster May 15, 2012 We seen some problems today for some people when they try to install the game and here are some solutions that might help you if you experience any of them. We reported on some solutions earlier but here are some new ones. An unexpected decryption error occurred This error message generally indicates that the installation files may be corrupted, damaged or incomplete. Please make sure your download has finished before attempting to install the game. Secondly, make sure the installation executable file is in the same folder as all your other Diablo III installation files. If the problem persists, you may need to delete all the files and restart the download.
Your installation folder should not have any files with the .Part extension. If it does, it indicates the downloader was closed prematurely. Restart the downloader in this case, selecting the same location the "Diablo-III-8370-enUS-Installer" folder is in, and it will check the existing files and download what's missing. It's important to let the downloader finish on it's own. It will start the "Diablo III Setup.exe" file when it's done. It can take a while so please be patient. more after the break Error 108 Similar to "An unexpected decryption error occurred", the error 108 can be caused by corrupted, damaged or incomplete installation files. This can often times be caused by closing the downloader early. Though the downloader may show 100%, please allow some time for it to fully complete. You may be able to fix this by running the downloader and pointing it to the same saved location so that it may scan and download any missing files. If the problem persists, let us know. ATI Video card not supported Last Update - Our QA Department has identified the problem and will be testing a fix soon. It may be a little while before it can be implemented though so in the meantime, anyone experiencing this needs to hit the escape key when the warning appears to keep going. Second Update - I need a little more info now. Could any of you who have posted your info post your Blizzard Launcher.log file? It's located in C:ProgramDataBattle.netClientBlizzard Launcher.xxxxLogs xxxx is the highest number you might have for a launcher version in the folder. Update - Ok, I've go