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educators Developers Sale Sale Find a store Gift cards Products Software & services Windows Office Free downloads & security https://support.microsoft.com/en-us/kb/318009 Internet Explorer Microsoft Edge Skype OneNote OneDrive Microsoft Health MSN Bing Microsoft Groove Microsoft Movies & TV Devices & Xbox All Microsoft devices Microsoft Surface All Windows PCs & tablets PC accessories Xbox & games Microsoft Band Microsoft https://support.microsoft.com/en-us/kb/892889 Lumia All Windows phones Microsoft HoloLens For business Cloud Platform Microsoft Azure Microsoft Dynamics Windows for business Office for business Skype for business Surface for business Enterprise solutions Small business solutions Find a solutions provider Volume Licensing For developers & IT pros Develop Windows apps Microsoft Azure MSDN TechNet Visual Studio For students & educators Office for students OneNote in classroom Shop PCs & tablets perfect for students Microsoft in Education Support Sign in Cart Cart Javascript is disabled Please enable javascript and refresh the page Cookies are disabled Please enable cookies and refresh the page CV: {{ getCv() }} English (United States) Terms of use Privacy & cookies Trademarks © 2016 Microsoft
differentOperating SystemWindows98Windows95WindowsMEWindowsNTWindows2000WindowsXPWindowsVistaWindows7Windows8Mac OS-9 Mac OS-X Linspire Common Connection Errors / SolutionsError 678: Remote modem not respondingSeveral factors can cause the 'Remote modem not responding' error. The following information should help you to identify the cause of the error and resolve this issue.Possible SolutionsA. Check that your modem is properly connected http://www.netzero.net/support/errors/error678-871.html B. Check your modem settings C. Check your dialup settings D. Change your access numbersE. Add three commas to your custom suffixF. Upgrade your modem drivers or enter an initialization stringA. Check that your modem is http://www.tech-faq.com/error-678.html properly connected There are two modem outlets on the back of your computer. The correct outlet will be labeled as Line or will have a picture of a wall jack next to it. Please verify that dun error the telephone cord is connected from the wall jack directly into the correct modem outlet.If you have other devices connected between the wall jack and the modem (such as fax machines, caller id boxes, or other phones), these could be interrupting the dial tone. Disconnect any devices other than the modem and try reconnecting to NetZero. If this resolves the problem, reconnect the devices to a different wall jack. B. Check your 678 dun error Modem settings Click the Windows Start button, point to Settings and select Control Panel. Double-click Modems and click the Properties button. Set the speed for your modem from the Maximum Speed, menu. For 14.4 modems use 19200, for 28.8 modems use 38400 and for 56k use 57600. Make sure Only connect at this speed is not checkedSelect the Connection tab. Under Call Preferences, ensure that the box marked Cancel the call if not connected within is unchecked. Some modems may not allow you to change the call preferences. Click OK then click Close to exit. Retry your NetZero connection. C. Check your Dialup settingsMake sure you have the NetZero software configured to dial your local access number number correctly. Some areas may require you to dial the area code plus the number even if you are dialing into the same area code. You may want to call your operator to find out the proper methods for dialing numbers in your area. Click here for more information about setting up the dialing portion of your NetZero software. If you are trying to disable your call waiting, make sure that the correct code is being used. If your phone requires pulse dialing, make sure that you are not using tone dialing.D. Change your access numbers Note: I
not respond.” Broadband connections If this error occurs with a broadband connection, it could be because of the following reasons: The network cable to the machine may have been unplugged. The modem connecting to the Internet may be disabled or its drivers may be corrupt. Spyware. The TCP/IP stack on the computer is corrupt and needs repair. A third party firewall software is erroneously preventing the user from connecting to the Internet. The options below will help users to get around this issue: Ensure that the network cable is correctly connected and that the cable is not damaged. Also ensure that the network adapter is enabled. To do this, click Start, Run and type ncpa.cpl, and click OK. After right clicking the Local Area Connection icon, click ‘Enable’ if it is available. Try restarting both the computer and the modem. After rebooting, wait until all applications and services have finished loading. After that, try the connection again. If using Windows XP, use the netsh command to reset the tcp/ip interfaces. Click Start then select Run. In the box that appears, type ‘cmd’ and click the OK button. When the command window appears, type ‘netsh interface ip reset log.txt’ and hit the enter button. Type ‘exit’ at the command prompt and hit the enter button. Restart the computer and try again. Try reinstalling the modem and its drivers. Use a good anti-spyware tool to get rid of spyware and/or adware that may be hindering a good Internet experience. Powerful firewall programs such as ZoneAlarm can cause the Error 678 to appear during their operation. To try isolating the problem, uninstall the firewall program and test the machine. If the program is indeed causing the issue, contact its technical support for a solution. VPN Connections in Windows 2000 If using Windows 2000 and getting error 678 when opening a VPN connection, a hotfix is needed. Download the most rec