E74 Error Covered Under 3 Year Warranty
3rd time in 3 weeks) this times it’s for @Battlefield 1 2 days ago Podcast 582: Gears of War 4 Launch andmore 2 days ago Xbox Store Gears Of War 4 - Console, Accessories And GameGiveaway 1 day ago Wire Next Week on Xbox: October 10 – 16 April 14th 2009, 12:43 PM PT Share on Facebook Share on Twitter Comment Xbox 360 Warranty extended forE74 April 14th 2009, 12:43 PM PT Share on Facebook Share on Twitter Comment Hey guys, there have been a stories recently about the E74 error message that I wanted to address. The team is aware that a very small percentage of our Xbox 360 customers have reported receiving an error that displays E74 on their screen and after investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As such, we will be covering any repairs due to the E74 error message under the three year warranty we announced related to the three flashing lights error, as well as reimbursing any customers that have already paid for an E74 related repair. This applies to new consoles for the original retail purchaser, whether purchased before or after this change. You can read additional information on the warranty extension on the Xbox.com support site. Today’s announcement reaffirms our commitment to customers that we stand behind our products and deliver a great Xbox experience. Thanks and I look forward to reading your comments on this issue. Comments LoganbeRRy03 Greatttttt… My orginal xbox had broken three times and every single time i got the exact same one back just "fixed." So when i got this error i wasn't about to spend money to get another "fixed" version of mine and decided to geta new opne and fix that one myself for my brother. Well now it's at the point wher ei can't stop getting the E74 error so I just gave up on it. And NOW they come out with a free fix for it after I broke the warranty seal. This all happened about 2 months ago too. LikeLike II QUiCK5HO7 II My xbox broke 3 weeks ago and now they come up with this deal. The only thing that's bathering me is that I sold that and bought a new one with 2 year warranty on it…Nevermind now!!! LikeLike <
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360 shares Tell a friend:Share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Reddit (Opens http://consumerist.com/2009/04/14/xbox-360-warranty-expanded-to-cover-e74-error-refunds-issued/ in new window)Click to share on Google+ (Opens in new window)Click to share on Pocket (Opens http://www.zdnet.com/article/microsoft-extends-xbox-360-red-ring-of-death-warranty-to-cover-e74-error/ in new window)Click to email (Opens in new window)Click to print (Opens in new window) XBOX 360 Warranty Expanded To Cover "E74" Error, RefundsIssued By Meg Marco@meghann April 14, 2009 According to research by the gaming blog Joystiq, a mysterious new error has been affecting the XBOX 360. The "E74" error, according to some non-scientific data compiled by the blog, has been e74 error increasing since the debut of NXE (New XBOX Experience). Now Microsoft is acknowledging the error and extending their 3-year Red Ring Of Death warranty to cover it. Microsoft says: While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays "E74" on their screen. After investigating the issue, we have determined that the E74 error message e74 error covered can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Further, Microsoft says they will refund he amount their customers paid for an out of warranty repair due to the e74 error message, and that no action by consumers is necessary. If you paid for this issue to be repaired you should automatically get a refund within 4-12 weeks. If you don't get your refund by July 1, 2009, Microsoft says that you should contact them to file a claim. Description of the E74 error message warranty extension [Microsoft] Tell a friend:Share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Google+ (Opens in new window)Click to share on Pocket (Opens in new window)Click to email (Opens in new window)Click to print (Opens in new window)Tagged With: xbox 360, e74, rrod, error, TOP, warranties, xbox, microsoft Related Later Xbox 360 Microsoft To S
Kingdom United States ZDNet around the globe: ZDNet Belgium ZDNet China ZDNet France ZDNet Germany ZDNet Korea ZDNet Japan Go Central Europe Middle East Scandinavia Africa UK Italy Spain more Estonia European Union Mobility Hardware Innovation See All Topics White Papers Downloads Reviews Galleries Videos Newsletters All Writers Log In to ZDNET Join ZDNet About ZDNet Manage Profile Newsletters Author Alerts Discussion Alerts Recent Activity Log Out Go Menu Central Europe Middle East Scandinavia Africa UK Italy Spain Estonia European Union Mobility Hardware Innovation See All Topics White Papers Downloads Reviews Galleries Videos Log In to ZDNET Join ZDNet About ZDNet Manage Profile Newsletters Author Alerts Discussion Alerts Recent Activity Log Out eu Asia Australia Europe India United Kingdom United States ZDNet around the globe: ZDNet Belgium ZDNet China ZDNet France ZDNet Germany ZDNet Korea ZDNet Japan Microsoft extends Xbox 360 "Red Ring of Death" warranty to cover E74 error Microsoft has extended the three year "Red Ring of Death" warranty cover it offered to Xbox 360 owners to cover a new fault - the E74 fault. By Adrian Kingsley-Hughes for Hardware 2.0 | April 14, 2009 -- 12:27 GMT (13:27 BST) | Topic: Mobility Microsoft has extended the three year "Red Ring of Death" warranty cover it offered to Xbox 360 owners to cover a new fault - the E74 fault. Here's Microsoft knowledge base entry on the change to the warranty: While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays “E74” on their screen. After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Detailed information related to the Xbox 360 warranty and resources for those who require repair can be found at www.xbox.com/support (www.xbox.com/support) . Microsoft will refund to customers the amount paid for an out of warranty repair due to a general hardware failure associated with the e74 error mes