Endpoint Encryption Token Invalidated Error
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on and reload this page. All Places > Business > Data Protection > Encryption: EEM Managed > Discussions Please enter a title. You can not post a blank message. Please type your message mcafee endpoint encryption account expired token data is invalid and try again. 1 2 Previous Next 12 Replies Latest reply on mcafee endpoint encryption fatal error invalid timezone bias Jun 1, 2009 6:39 AM by Zathor Resetting Invalid Tokens Christopher-Boston May 19, 2009 12:35 PM If a
Mcafee Account Expired Token Data Is Invalid Ee0f000d
user locks their account by entering an invalid password x-number of times, they get the error that their token has been invalidated. According to the KB, we would then need
Mcafee Endpoint Encryption Reset Token
to do a "Change Token" through the recovery console.What I've found is that this changes their EEPC password but the passwords are then out of synch because then EEPC still uses their good Windows password to log them into Windows. They now have 1 EEPC password and 1 Windows Password. I tried using "Create Token" instead of "Change Token" and administration recovery (option: reset token to password) the same thing happens.What I would expect to happen would be that EEPC would pass the users EEPC password to Windows and then Windows would reject is, the user would login with the proper AD password and the EEPC client would sync them up.Within the console I have the following General options enabled:Attempt Automatic Windows LogonAutomatically Logon as Pre-Boot UserEndpoint Encryption Logon Component Always ActiveSet Endpoint Encryption Password to Windows PasswordMust Match Windows User NameHas anyone configured their environment to work the way I'm expecting it to work? 16450Views Tags: none (add) This content has been marked as final. Show 12 replies 1. RE: Resetting Invalid Tokens SafeBoot May 19, 2009 12:50 PM (in response to Christopher-Boston) EEPC does not store the password, so it cannot pass it across unfortunately.The only thing which is ever stored is one way salted PKCS-5 hashes for history checking. Like Show 0 Likes(0) Actions 2. RE: Resetting Invalid Tokens Christopher-Boston May 19, 2009 12:57 PM (in response to SafeBoot) EEPC must be storing the AD password locally in the SbFS, otherwise how co
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on and reload this page. All Places > Business > Data Protection > Encryption: EEM Managed > Discussions Please enter a title. You can not post a blank message. Please type your message and try again. 3 Replies Latest reply on Dec 20, 2015 2:54 PM by SafeBoot Accessing disk when token is invalidated sri_h Dec 18, 2015 10:17 AM Hi,My laptop is encrypted with Mcafee endpoint encryption. This requires username password at boot. Yesterday my keyboard had a problem which resulted in some characters duplicated. This resulted in wrong password for few attempts and now I get "user token invalidated" error when I make an attempt to login. I talked to my IT support and it seems they don't support Mcafee EE anymore and so recovery requests. I tried my best to convince them but it seems they don't have the recovery tool.I am trying to find out what does error "token invalidated" mean. Does it mean my old password is gone forever and only option is recovery? If I do remember my password is there a way to make it accept the password. Please help I have the same question Show 0 Likes(0) 250Views Tags: none (add) This content has been marked as final. Show 3 replies 1. Re: Accessing disk when token is invalidated jhall2 Dec 18, 2015 3:24 PM (in response to sri_h) If self recovery was enabled, you can click Options | Recovery | Self Recovery and answer the questions. If not, your IT Administrator would need access to the Manager in order to perform a recovery to reset your token. The recovery process is a simple code exchange between the user and IT Administrator. However, if there is no access to the Manager, there is no method to reset the token. Like Show 0 Likes(0) Actions 2. Re: Accessing disk when token is invalidated sri_h Dec 18, 2015 4:50 PM (in response to jhall2) Thank you for the response. I did try the self recovery. But this laptop was set-up 4 years back and I might have missed the format of some of the answers (date) so I ended up exhausting max retry. I am pretty sure I remember the password now so is there anyway I can make it use the password again instead of recovery? Will it help if I put disk in a different laptop?My IT admin doesn't have access to recovery manager. I can request them to install again but I assume some kind of license would be required to install and recover Like Show 0 Likes(0) Actions 3. Re: Accessing disk when token is invalidated SafeBoot Dec 20, 2015 2:54 PM (in response to sri_h) Sorry - your data is probably lost. "Token invalidated" means you guessed so many times the system defended itself by completely zeroing you