Error 2738 Blackberry Desktop Software
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Advanced Search Remember Me? Forgot your password? Register Forum Legacy BlackBerry OS Smartphones BlackBerry OS & Software Discussion BlackBerry How To Guides Windows Vista/7- Dreaded Error 2738 - FIX Results 1 to 5 of 5 Tweet Thread: Windows Vista/7- Dreaded Error http://www.blackberryos.com/blackberry-how-guides/2223-windows-vista-7-dreaded-error-2738-fix.html 2738 - FIX Thread Tools Show Printable Version Search Thread Advanced Search 05-27-2009,09:27 PM #1 http://www.jakeludington.com/windows_7/20091115_error_2738_could_not_access_vbscript_run_time_for_custom_action.html mrZoSo BlackBerryOS Enthusiast Join Date May 2009 Device Storm 9530 Posts 51 Windows Vista/7- Dreaded Error 2738 - FIX Ran in to this tonight trying to un-install a couple RIM OSs: Error 2738. Could not access VBScript run time for custom action. Couldn't uninstall, install, or repair, no matter what I did, short of reloading Windows. Most common fix is to register the error 2738 vbscript.dll, but this didn't solve it either, even tried to unregister it with the /u switch, same error. Here's the fix: 1- First try to register the vbscript.dll A- Click Start "globe" B- Type in Search programs and files box> cmd cmd.exe should show in list, right click on it and select Run as administrator C- Make sure your in system32 directory, if your unsure type: for 32bit OS => cd %windir%\system32 for 64bit OS => cd %windir%\syswow64 2- Now error 2738 blackberry register the dll with this: regsvr32 vbscript.dll You should receive a massage saying it was successful. Now try to install or uninstall again. If you still get error then it's time for a quick regedit: 1- Click Start "globe" A- Type in Search programs and files box> regedit regedit.exe should show in list, right click on it and select Run as administrator 2- Find this key and delete it: HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8} Now done with regedit. 3- Register the vbscript.dll as described above. Now you should be able to install or uninstall. NOTE: This will also work with VZAccess Manager for RIM, if your getting the same error message. Hope this helps anyone having this problem. Last edited by mrZoSo; 05-28-2009 at 10:13 AM. Reply With Quote 05-27-2009,11:03 PM #2 Bryan BlackBerryOS Einstein Join Date Mar 2009 Location Boise Posts 8,535 Thanks for the tip mrZoSo Reply With Quote 05-28-2009,12:16 AM #3 bbcrackman BlackBerryOS Grand Master Join Date Mar 2009 PIN yes Device 9000/9530/9630/ OS 5.0.0.3xx Posts 2,902 Thank you mrZoSo, this tip will come in handy for a lot of users of Windows 7. Thank you for taking the time to put this in a post. Reply With Quote 07-26-2009,12:14 PM #4 Tevansny BlackBerryOS Gifted Join Date Mar 2009 Location Western,NY PIN someone us Device 9550 OS 5.0.0.1015 Posts 377 Thank you ! Worked great ! Thank you Thank you ! :hail: Reply
by Jake Ludington on October 18, 2014 Windows 7 "I got an error while trying to install software on my Windows 7 computer. This is the error message: Error 2738. Could not access VBScript run time for custom action. How can I fix error 2738?" This error is common to software applications that use VBScript for some portion of the install process. Error 2738 is an error that means VBScript is not properly configured to run on your computer. I encountered Error 2738 when I installed Verizon Access Manager, but there are many other times it can occur. To fix Error 2738 you may need to follow slightly different steps depending on your computer configuration. No matter what configuration you have for your Windows PC, the solution to this problem is incredibly geeky. It requires making some changes from the Windows command line, which is something most of us never have a reason to see. The first thing to figure out is whether you have a 64-bit or 32-bit version of Windows installed, because the solution will be different for each. This is listed in the System Control Panel, which you can access by either clicking Window key+Pause or by clicking Start and then right-clicking computer and choosing Properties. In either case, you will get a list of System features. The one you are looking for is System type: 64-bit Operating System or System type: 32-bit Operating System. Note: These same steps also apply to Windows Vista. Fixing Error 2738 on Windows 7 64-bit If you have a 64-bit operating system, you will need to follow these steps: Open a command line window as Administrator, which requires clicking Start typing cmd in the search box, then right-clicking on the cmd.exe program and choosing Run as Administrator. Next paste the following in the command line and hit enter. reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f That previous command removes the incorrect entry for VBScript support on 64-bit Windows 7. Next you need to make sure VBScript is properly registered by typing: c:\windows\syswow64\regsvr32 vbscr