Error 2738 Blackberry Desktop
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Advanced Search Remember Me? Forgot your password? Register Forum Legacy BlackBerry OS Smartphones BlackBerry OS & Software Discussion BlackBerry How To Guides Windows Vista/7- Dreaded Error 2738 - FIX Results 1 http://www.blackberryos.com/blackberry-how-guides/2223-windows-vista-7-dreaded-error-2738-fix.html to 5 of 5 Tweet Thread: Windows Vista/7- Dreaded Error 2738 - FIX Thread Tools Show Printable Version Search Thread Advanced Search 05-27-2009,09:27 PM #1 mrZoSo BlackBerryOS Enthusiast Join Date May 2009 Device Storm 9530 Posts 51 Windows Vista/7- Dreaded Error 2738 - FIX Ran in to this tonight trying to un-install a couple RIM OSs: Error 2738. Could not access VBScript run time for custom action. Couldn't uninstall, error 2738 install, or repair, no matter what I did, short of reloading Windows. Most common fix is to register the vbscript.dll, but this didn't solve it either, even tried to unregister it with the /u switch, same error. Here's the fix: 1- First try to register the vbscript.dll A- Click Start "globe" B- Type in Search programs and files box> cmd cmd.exe should show in list, right click on it error 2738 blackberry and select Run as administrator C- Make sure your in system32 directory, if your unsure type: for 32bit OS => cd %windir%\system32 for 64bit OS => cd %windir%\syswow64 2- Now register the dll with this: regsvr32 vbscript.dll You should receive a massage saying it was successful. Now try to install or uninstall again. If you still get error then it's time for a quick regedit: 1- Click Start "globe" A- Type in Search programs and files box> regedit regedit.exe should show in list, right click on it and select Run as administrator 2- Find this key and delete it: HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8} Now done with regedit. 3- Register the vbscript.dll as described above. Now you should be able to install or uninstall. NOTE: This will also work with VZAccess Manager for RIM, if your getting the same error message. Hope this helps anyone having this problem. Last edited by mrZoSo; 05-28-2009 at 10:13 AM. Reply With Quote 05-27-2009,11:03 PM #2 Bryan BlackBerryOS Einstein Join Date Mar 2009 Location Boise Posts 8,535 Thanks for the tip mrZoSo Reply With Quote 05-28-2009,12:16 AM #3 bbcrackman BlackBerryOS Grand Master Join Date Mar 2009 PIN yes Device 9000/9530/9630/ OS 5.0.0.3xx Posts 2,902 Thank you mrZoSo, this tip will come in handy