Error 2738 Could Not Access Vbscript Runtime For Custom Action
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Error Code 0x80004005
Forum Question 0 Sign in to vote I have two servers. One runs 2008 64 bit and on runs 2008 32 bit. When I http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/error-2738-could-not-access-vbscript-run-time-for/1a4499ae-8bc1-4534-9c6f-4d399ac70d9a tried to install HP Web Jetadmin on the 64 bit server I received the Error 2738 listed in the title. When I tried to uninstall ActiveClient for the 32 bit server I received the same Error 2738. I performed the following common resolutions: Successfully registered the DLL by runningregsvr32.exe vbscript.dll https://social.technet.microsoft.com/Forums/windowsserver/en-US/a41a075f-50f4-466f-8286-8045e0c7fee4/error-2738-could-not-access-vbscript-run-time-for-custom-action?forum=winservergen on both servers. The programs mentioned still would not install\uninstall Attempted to delete registry key"HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" however it does not exist. Does anyone have any suggestions what I could do next? Thursday, March 15, 2012 9:31 AM Reply | Quote Answers 0 Sign in to vote Found the possible problem: It appears that the McAfee ScriptScan dll was missing (ScriptSn.dll) from both machines which would prevent application scripts form running. Https://kc.mcafee.com/corporate/index?page=comntent&id=KB71660 Reinstalling McAfee did not resolve the issue. However reimaging the server did. Marked as answer by techman1960 Tuesday, March 20, 2012 8:37 AM Tuesday, March 20, 2012 6:27 AM Reply | Quote All replies 0 Sign in to vote Hello, Start by that: http://blogs.msdn.com/b/heaths/archive/2007/05/31/windows-installer-errors-2738-and-2739-with-script-custom-actions.aspx This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Cer
by Jake Ludington on October 18, 2014 Windows 7 "I got an error while trying to install software on my Windows http://www.jakeludington.com/windows_7/20091115_error_2738_could_not_access_vbscript_run_time_for_custom_action.html 7 computer. This is the error message: Error 2738. Could not access VBScript run time for custom action. How can I fix error 2738?" This error is common to software applications that use VBScript for some portion of the install process. Error 2738 is an error that means VBScript is not properly configured to run on your computer. error 2738 I encountered Error 2738 when I installed Verizon Access Manager, but there are many other times it can occur. To fix Error 2738 you may need to follow slightly different steps depending on your computer configuration. No matter what configuration you have for your Windows PC, the solution to this problem is incredibly geeky. It requires making some error 2738 could changes from the Windows command line, which is something most of us never have a reason to see. The first thing to figure out is whether you have a 64-bit or 32-bit version of Windows installed, because the solution will be different for each. This is listed in the System Control Panel, which you can access by either clicking Window key+Pause or by clicking Start and then right-clicking computer and choosing Properties. In either case, you will get a list of System features. The one you are looking for is System type: 64-bit Operating System or System type: 32-bit Operating System. Note: These same steps also apply to Windows Vista. Fixing Error 2738 on Windows 7 64-bit If you have a 64-bit operating system, you will need to follow these steps: Open a command line window as Administrator, which requires clicking Start typing cmd in the search box, then right-clicking on the cmd.exe program and choosing Run as Administrator. Next paste the following in the command line and hit enter. reg delete "HKCU\SOFTWARE\Classes\Wow6432Nod