Msiinstaller Internal Error 2738
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home premium on my pc but I've had too many problems getting spss work run smoothly. I've tried to
Software Installation Problem Internal Error 2738
uninstall but each time the error message "internal error 2738" pops up, and the operation terminates. I've had to resatart my pc several times but I can't find a solution
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to the problem. Can anyone help please? Thursday, June 28, 2007 4:23 PM Reply | Quote Answers 6 Sign in to vote Charles Fosu wrote: I'm running windows vista home premium on my pc but I've had too many problems getting spss work run smoothly. I've tried to uninstall but each time the error message "internal error 2738" pops up, and the error 2738 vista operation terminates. I've had to resatart my pc several times but I can't find a solution to the problem. Can anyone help please? Hi Charles - This error indicates that the VBScript DLL is not properly registered on the Vista machine. You should be able to fix it it running the command regsvr32 vbscript.dll from a command prompt. Please let us know if this fixes the problem Friday, June 29, 2007 10:20 PM Reply | Quote All replies 6 Sign in to vote Charles Fosu wrote: I'm running windows vista home premium on my pc but I've had too many problems getting spss work run smoothly. I've tried to uninstall but each time the error message "internal error 2738" pops up, and the operation terminates. I've had to resatart my pc several times but I can't find a solution to the problem. Can anyone help please? Hi Charles - This error indicates that the VBScript DLL is not properly registered on the Vista machine. You should be able to fix it it running the command regsvr32 vbscript.dll from a comma
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. You can quickly find out that you need to register vbscript.dll, but there is a nasty gotcha if you are too quick on the draw. 64-bit Windows also requires special care. Ever since Windows Vista, Microsoft does not register vbscript.dll http://csi-windows.com/blog/all/27-csi-news-general/161-fixing-windows-installer-error-2738 when the operating system installs. I have also found that my vbscript.dll registration can https://community.sophos.com/kb/en-us/42914 go missing (I have recently setup auditing on the relevant COM registration keys in hopes that I can find the culprit). If you are like me and you read “reregister vbscript.dll” you quickly open a command prompt and type “regsvr32.exe vbscript.dll” If you do this on Windows Vista or Windows 7, this quick fix can error 2738 make a mess. Assuming you are running with UAC turned on, a default command prompt will not be elevated. When regsvr32.exe runs it ends up registering vbscript.dll in HKCU. However, if your custom action runs in the deferred system context (noimpersonate bit turned on), you will still have the error. This is because Windows Vista and Windows 7 ignore HKCU based COM registrations when elevated. The problem get’s a internal error 2738 little deeper when you attempt to unregister vbscript.dll from HKCU using “regsvr32.exe -u vbscript.dll” because it will not unregister properly. You must manually delete the registry keys and then run regsvr32.exe while elevated. A related problem is having a damaged vbscript.dll COM registration in HKCU and a proper one in HKLM. The damaged HKCU one will be used by custom actions that are NOT running as administrator. Finally, I suspect, but have not been able to prove (yet) that some setups (MSI or EXE) use manual means to attempt add or remove (on uninstall) the DLL registration keys for vbscript.dll in HKCU. Enjoying your read? Subscribe to our newsletter (without loosing your place in this article). (Please ensure that the confirmation email clears your spam filter so that you will see future mailings.) To fix both possible problems be sure to delete the HKCU com registration and re-register vbscript.dll while using an elevated command prompt. Delete these registry keys HKCU\Software\Classes\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8} HKCU\Software\Classes\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}For 64-bit, delete:HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58} Run these commands from an elevated prompt: For 64-bit,start cmd.exe from "%windir%\sysWOW64\cmd.exe" (DO NOT simply change to the folder from a 64-bit CMD.EXE, you will still run the 64-bit version) regsvr32.exe vbscript.dllregsvr32.exe jscript.dll Here is a registry file that can delete
Home Sophos UTM 9 Sophos XG Firewall Web Appliance General Malware [Beta] Malware Course Sophos Intercept X Sophos Wireless Knowledge Base Blog Knowledge Base Advisories +Data Control and DLP Email Appliance +Endpoint Security and Control +Free antivirus & tools for desktops +General +Mobile device protection +PureMessage +Reflexion +SafeGuard encryption +Server protection & integration Sophos Clean +Sophos Cloud Sophos Home +Sophos UTM 9 +Sophos XG Firewall Web Appliance Tweets by @SophosSupport Installing Sophos Anti-Virus on endpoint computer: Internal Error 2738 returned Article ID: 42914 Updated: 1 May 2014 5 people found this helpful Available in: English | Español | Italiano | 日本語 | Français | Deutsch Issue When running a local installation of Sophos Anti-Virus for Windows 2000+, on an endpoint computer, you receive Internal Error 2738 First seen in Sophos Anti-Virus for Windows 2000+ Cause Required Windows DLL files are not correctly registered. What To Do On the endpoint computer that has given the error, log on as a user with full administrative rights. Back up the registry. Re-register the vbscript dll and the jscript dll, by following the steps that relate to your operating system: Windows 2000 or XP Click Start|Run, type regsvr32 vbscript.dll and press enter Type regsvr32 jscript.dll and press enter Windows Vista Go to All Programs|Accessories. Right-click on 'Command prompt' and 'Run as administrator'. Type regsvr32 vbscript.dll and press enter. Type regsvr32 jscript.dll and press enter Vista x64 version Go to All Programs|Accessories. Right-click on 'Command prompt' and 'Run as administrator'. Change directory to C:\Windows\syswow64\ Type regsvr32 vbscript.dll and press enter. Type regsvr32 jscript.dll and press enter Windows 7 (32-bit) Click on Start | Run | type in regedit and click Ok. Check HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32 If this key has not got a data value of C:\Windows\System32\vbscript.dll add it in accordingly. Go to All Programs|Accessories. Right-click on 'Command prompt' and 'Run as administrator'. Type regsvr32 vbscript.dll and press enter. Type regsvr32 jscript.dll and press enter Windows 7 (64-bit) Click on Start | Run | type in Regedit and click OK Check HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Classes\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32 If this key has not got a data value of C:\Windows\System32\vbscript.dll add it in accordingly. Go to All Programs|Accessories. Right-click on 'Command prompt' and '