Error Writing To Database Bes 5.0
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Show Threads Show Posts Other Search Options Find New Posts Find Today's Posts Advanced Search Find All Thanked Posts Go to Page... LinkBack Thread Tools 04-26-2013, 05:48 AM #1 (permalink) gbcwHolla New Member Join Date: Apr 2013 Model: 9800 PIN: N/A Carrier: Dunno Posts: 2 Post Thanks: 0 Thanked 0 Times in 0 Posts Problems installing BES 5.0.4 Please Login to Remove! Hi Guys, I’ve come across an issue while trying to install BES 5.0.4, I hope you guys can help. After three days of looking up KB articles and double checking documentation, I’m about to pull the last gray hair out! https://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/BES-5-0-upgrade-cannot-write-to-database-when-installer-tries/td-p/772497 This is a fresh install on brand new servers, here’s our setup. Blackberry Enterprise Server is hosted on a VM running Windows Server 2008 R2. The BESMgmt database is on a separate Windows Server 2008 R2 VM running SQL Server 2008 R2 Standard Edition. The BES Admin account is an AD account setup according to the following KB article: KB02276-Assigning service account permissions for a BlackBerry http://www.blackberryforums.com/bes-admin-corner/264168-problems-installing-bes-5-0-4-a.html Enterprise Server for Microsoft Exchange The install goes fine until the very last stage where you are prompted to start the services. I click on start services, and a progress bar appears, then, after a couple of seconds a “Error writing to Database” dialog appears. When I click Ok, the installer shuts down. I’ve checked the installer logs and the following lines are standing out: {0xEBC} 1664: (#30000) CBASUtilitiesCon::Decode - About to run batch file command: ["C:\Program Files (x86)\Java\jre1.6.0_31\bin\java.exe" -cp "C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BAS\lib\basServerSystem.jar" com.rim.bes.bas.system.Encoder decodeAES_HEX "XXXXXXXX" "XXXXXXXX"] {0xEBC} 1665: (#10000) CBASUtilitiesCon::Execute - Exit code was [0] {0xEBC} 1666: (#10000) CBASUtilitiesCon::Execute - Error with empty output file [C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BAS\bin\basutility.tmp] {0xEBC} 1667: (#10000) CBASUtilitiesCon::Decode - Failed to decode digest, return code [7] {0xEBC} 1668: (#30000) CBASUtilitiesCon::QueryWebGenKeyPasswordRegistry failed to decode password, code [7], setting it to empty {0xEBC} 1669: (#30000) CBASUtilitiesCon::QueryWebGenKeyPasswordRegistry result is [56] And then further down the log is see this: {0xB6C} 1979: (#20000) [ODBCRecord::DoCreateRecord] SQL error: [0x80040E2F Cannot insert duplicate key row in object 'dbo.BASTraits' with unique index 'UK_BASTraits_TriatIdPluginIdObjectIdsMetaDataSetI temId'. The duplicate key value is (1, 111,
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for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > BESX Web portals: Page cannot be displayed Want to Advertise Here? Solved BESX Web portals: Page cannot be displayed Posted on 2013-10-07 BlackBerry Prog BlackBerry 1 Verified Solution 20 Comments 1,065 Views Last Modified: 2013-10-15 Hi, The Blackberry Administration Service and Blackberry Web Desktop Manager pages are showing up as "Page cannot be displayed" When opening the 'Administration Service - High Avaliability' tab in the BlackBerry Server Configuration, I get an error popup saying "Error writing to database". I have checked the AS logs and this seems to be happening: LifecycleException: Protocol handler initialization failed: java.net.BindException: Address already in use: JVM_Bind:18180 Anyone got any suggestions? Thanks 0 Question by:antonioking Facebook Twitter LinkedIn Google Active today Best Solution byantonioking I've fixed it. The logs kept referring to this message... "Address already in use: JVM_Bind:18180" which is the default HTTP port that the BB setup configures. I stopped the BB AS service. Opened Go to Solution 20 Comments LVL 7 Overall: Level 7 BlackBerry 4 BlackBerry Prog 3 Message Expert Comment by:doertalk2013-10-07 Hi antonioking, Which version on Blackberry are you using. Where is the SQL database located, on the same server or different. Are the Blackberry Administration Service services running under BESAdmin account. - How much memory utilization is the BAS-AS service consuming? usually it should be using aroung 600MB. - How many versions of JAVA JRE n JDK installed on the machine running Blackberry. kindly answer the above questions, Thank You 0 Message Active today Author Comment by:antonioking2013-10-07 Hi, We are using BlackBerry 5.0.4 and the SQL is located on the same server. The Administration Service keeps stopping at around 350MB under the BESAdmin account. Java installed: Java 7 update 6 Java 7 update 6 (64 Bit) Java 6 update 31 JDK 6 update 31 Thanks 0 LVL 7 Overall: Level 7 BlackBerry 4 BlackBerry Prog 3 Message Expert Comment by:doertalk2013-10-07 Its recommended to hve only one version on Java J