No Answer Fax Error
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fixer Guest Please help, I am using the xp fax, setup everything correct. I here the signal when the fax is sent out, which is sent for a minute. I get a response "NO ANSWER". I know that there has to be an answer because this is a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is compatible with microsoft. I am using high speed cable. I have read some of the answer's stating that xp fax was not ment for digital lines, and to use a service like efax. But I know that somewhere in this community that someone knows how to fix this problem. I really can't afford an on line service. -- beginner fixer the scorpio queen beginner fixer, May 18, 2009 #1 Advertisements Lem Guest beginner fixer wrote: > Please help, I am using the xp fax, setup everything correct. I here the > signal when the fax is sent out, which is sent for a minute. I get a > response "NO ANSWER". I know that there has to be an answer because this is > a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is > compatible with microsoft. I am using high speed cable. I have read some of > the answer's stating that xp fax was not ment for digital lines, and to use a > service like efax. But I know that somewhere in this community that someone > knows how to fix this problem. I really can't afford an on line service. > -- > beginner fixer > the scorpio queen 1. Faxing using a faxmodem and Windows XP Fax Services can *only* be used with a "regular" telephone line. It can't be used with cable and it can't be used with a "digital" phone service such as a digital PBX system found in many offices. 2. The "modem" used for Internet access via "cable" is *not* a fax modem. 3. You may, in fact, have a fax modem built into your computer. If so, this would be entirely separate from your cable modem. It is not at all clear what your "AT&T gateway (2wire) modem" might be (it sounds like a cable modem. A model number would help. It also is not clear if you have in fact connected a fax modem to a telephone line in *addition* to your high speed cable connection. 4. The easiest way to confirm a fax number is to call it using a regular telephone. If it answers and you hear fax tones, then you know that there is a fax machine at the other end. -- Lem -- MS-MVP To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apo