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Groupwise 7 Webaccess Error 503

Favorite Rating: Installing WebAccess Application on OES2/SLES10SP1+OES2 Add-onThis document (3659157) is provided subject to the disclaimer at the end of this document. Environment Products:Novell Open Enterprise Server 2 (Linux based)Novell SuSE Linux Enterprise Server 10 Support Pack 1Novell Open Enterprise Server 2 Add-onNovell GroupWise 7 Situation Purpose:How to install WebAccess Application on OES2?How to install WebAccess Application on SLES10SP1+OES2 Addon?How to install WebAccess Application on Open Enterprise Server 2 (Linux based)?Symptoms:"Error 503" while trying to accessing WebAccessERROR: "Service unavailable" while accessing WebAccessUnable to get to the WebAccess login page Resolution Corrective Actions:WebAccess Application with GroupWise Instance of Apache and Tomcat on SLES10 SP1To install WebAccess Application with GroupWise Instance of Apache and Tomcat on SLES10 SP1, please select the option "Install WebAccess Application with Apache and Tomcat" and "Configure WebAccess Application" and follow the promptsWebAccess Application with SLES10 SP1's instance of Apache and Tomcat on SLES10 SP1To install WebAccess Application with SLES10 SP1's instance of Apache and Tomcat, please follow the steps listed in the following TIDhttps://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=3248145&sliceId=SAL_Public&dialogID=46319979&stateId=0%200%204632771WebAccess Application on OES2In OES2, there will not be any option to use GroupWise instance of Apache and Tomcat. Follow the steps listed below to make GroupWise WebAccess Application work with novell-tomcat5 though tomcat5 may also be installed on the server1. Launch Shell Konsole2. Browse to the GroupWise Software Directory using the cd command3. Type "./install" without quotes and press Enter4. Click "Install Products"5. Click "GroupWise WebAccess"6. Click "Install WebAccess Application"7. Once it is complete, click OK 8. Click "Configure WebAccess Application"9. Follow the prompts and change the Apache path to"/etc/apache2/conf.d"10. Change the Tomcat path to "/var/opt/novell/tomcat5/webapps" (Make sure that it reads tomcat5 and not tomcat4)11. Follow the prompts to complete the install12. Once completed, edit "/etc/apache2/conf.d/gw.conf" file and comment outJkMount /gw/* ajp13 by putting a # symbol at the beginning of the line13. Below the above line, typeProxyPass /gw/ ajp://localhost:9009/gw/Make sure that it is 9009 and not 8009. 8009 is used in SLES10 without OES2 Addon. In OES2, 8009 port is used by Nov

Favorite Rating: Error: 503 on the Browser when users try to log in to GroupWise WebAccess. (Last modified: 06Apr2006) This document (10100201) is provided subject to the disclaimer at the end of this document. fact Novell GroupWise 6.5 Novell GroupWise 7.0 Novell NetWare 6.5 SP4 Novell GroupWise WebAccess symptom Error: 503 on the Browser when users try to log in to GroupWise WebAccess. Java periodically locks up and goes to high(er) util, though not https://www.novell.com/support/kb/doc.php?id=3659157 necessarily 100%. note Unload JAVA and reload TomCat to temporarily resolve the issue.In some cases you might have to unload Apache and reload Apache to get it working. fix There have been number of fixes put in GroupWise as well as NetWare Winsock Modules to fix the above symptoms. To fix the above issue please apply the http://www.novell.com/support/kb/doc.php?id=10100201 following: Apply the latest NetWare Service Pack. (Service Pack 5 or later).Apply the latest GroupWise Service Packs.(Service Pack 6 for GroupWise 6.5).(Latest field test files for GroupWise 7). note Please make sure that all the GroupWise modules running on aparticular server should be upgraded at the same time to avoid any inconsistences. disclaimer The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. Document ID: 10100201 Solution ID: NOVL104874 Creation Date: 18Jan2006 Modified Date: 06Apr2006 NovellGroupWise Gateway Did this document solve your problem? Provide Feedback © Micro Focus Careers Legal close Feedback Print Full Simple Request a Call Follow Us Facebook YouTube Twitter LinkedIn Newsletter Subscription RSS

NW 6.5 and Groupwise 7 for one of my clients. I had a problem making http://ngwlist.com/pipermail/ngw/2011-November/161590.html WebAccess work, and ended up re-installing it. This is working fine now, but since then (as groupwise 7 far as I know), when I go to the welcome page, I get the following: Service unavailable! The server is temporarily unable to service your request due to maintenance downtime or capacity problems. groupwise 7 webaccess Please try again later. If you think this is a server error, please contact the webmaster. Error 503 I have done a java -show, and it is only showing catalina once. I'm guessing this is for the WebAccess pages. Any ideas how I can get both these services working on the same machine? Thanks Paul Edward van der Maas16-Jul-2007, 22:08Paul Bailey wrote: > Any ideas how I can get both these services working on the same > machine? Sounds like mod_jk is broken. Check the apache logs and tomcat logs for any hints. -- Cheers, Edward

by: [ date ] [ thread ] [ subject ] [ author ] Yes to that as well. Any other ideas out there? Sue Susan H. Borgos, J.D., CNE Office Technology Solutions, Inc. 4880 E. Atlantic Place Denver, Colorado 80222 720-334-0231 www.ots-denver.com http://www.linkedin.com/in/sborgos -----Original Message----- From: ngw-bounces+sborgos=ots-denver.com at ngwlist.com [mailto:ngw-bounces+sborgos=ots-denver.com at ngwlist.com] On Behalf Of Kenneth Etter Sent: Monday, October 31, 2011 2:51 PM To: 'NGWList' Subject: Re: [ngw] Groupwise Web Access HTTP 503 errors - report Ok. And another longshot, but you are using: https:///gw/webacc or http:///gw/webacc , correct? "servlet" was part of the URL in WebAcess prior to versions 7 and 8. Regards, Ken >>> On 10/31/2011 at 4:37 PM, in message <004101cc980c$f6b30a60$e4191f20$@com>, "Susan Borgos" wrote: Nope - the GWApache2.conf is there and so is the include statement - that was one of the first things I checked. Sue Susan H. Borgos, J.D., CNE Office Technology Solutions, Inc. 4880 E. Atlantic Place Denver, Colorado 80222 720-334-0231 www.ots-denver.com http://www.linkedin.com/in/sborgos -----Original Message----- From: ngw-bounces+sborgos=ots-denver.com at ngwlist.com [mailto:ngw-bounces+sborgos=ots-denver.com at ngwlist.com] On Behalf Of Kenneth Etter Sent: Monday, October 31, 2011 1:14 PM To: 'NGWList' Subject: Re: [ngw] Groupwise Web Access HTTP 503 errors - report A longshot, but do you have a .conf file for the WebAccess stuff that maybe wasn't included in the main Apache httpd.conf? I don't recall if my setup is exactly out of the box or if I customized it, but in my Apache conf folder I have httpd.conf and GWApache2.conf. There is an include statement in httpd.conf for the GWApache2.conf file. I think one time during an install or update, that include statement didn't get inserted in httpd.conf and I had to do it manually. Maybe that is happening here? Regards, Ken >>> On 10/31/2011 at 3:01 PM, in message <000001cc97ff$8e630350$ab2909f0$@com>, "Susan Borgos" wrote: Hi, I posted the message below last week and I'm still looking for an answer. If there's anyone out

 

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Groupwise Install Error p Favorite relatedl Rating Can't upgrade or install GroupWise or client on windowsThis document is provided subject to the disclaimer at the end of this document Environment Novell GroupWise Novell GroupWise Novell GroupWise bit Client Microsoft Windows XP Professional Windows XP Professional Support Pack Situation Can't upgrade or install GroupWise client on windowsCan't upgrade or install GroupWise client on windows FONT Error is displayed when installing GroupWise or clientError Module C Program Files Novell GroupWise gwabl dll failed to register Error Module C Program Files Novell GroupWise gwabdlg dll failed to register Resolution Steps to resolve Uninstall

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Groupwise Error e p Favorite Rating e relatedl error while archiving emails on Windows VistaThis document is provided subject to the disclaimer at the end of this document Environment ProductsNovell Client for VistaNovell GroupWise Microsoft Windows VistaConfiguration Archive directory located on a NetWare Server Situation Symptoms e error while archiving emails on Windows Vista e error while archiving emails on Windows Vista to NetWare ServerMails archive sucessfully with an e errorUnarchving mails from an Archive located on NetWare Server gives Mails in the Archive as well as the online mailbox after unarchiving while using Windows Vista Resolution Download and install

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Groupwise Error p Favorite Rating GroupWise Error when accessing a shared folderThis document is provided subject to the disclaimer at the end of this document Environment Novell GroupWise Situation relatedl When User A shares a folder with User B and the administrator then disables the GroupWise account for User A User B will no longer be able to access information in the shared folder Instead GroupWise Error is displayed whenever the shared folder is highlighted At the same time the Post Office Agent for User B's post office will display GroupWise Error when accessing a shared folder Error User Database

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Groupwise Error Archive p exists Possible Cause If this error occurs from the POA the POA might not have access to a required relatedl file Action Start the POA including the rights switch to determine the specific problem the POA is encountering See Using POA Startup Switches in Post Office Agent in the GroupWise Administration Guide Possible Cause If this error occurs when creating a post office you might not be connected to the domain in which you are trying to create the post office Action Connect to the domain where you want the post office located See Connecting to

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Groupwise Error C p Post Office Databases and Maintaining User Resource and Message Databases in Databases in the GroupWise Administration Guide Action If this error occurs relatedl on a message database msgnn db or user database userxxx db run GWCheck See Standalone Database Maintenance Programs in Databases in the GroupWise Administration Guide Possible Cause The ngwguard db file has been damaged Action Check the size of the ngwguard rfl file roll forward log If it is less than KB it is considered empty Make backup copies of the ngwguard db ngwguard rfl and ngwguard fbk files Delete the ngwguard db

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Groupwise Error p exists Possible Cause If this error occurs from the POA the POA might not relatedl have access to a required file Action Start the POA including the rights switch to determine the specific problem the POA is encountering See Using POA Startup Switches in Post Office Agent in the GroupWise Administration Guide Possible Cause If this error occurs when creating a post office you might not be connected to the domain in which you are trying to create the post office Action Connect to the domain where you want the post office located See Connecting to a