Netflix Error 2104 Silverlight
caused by one of three things: A computer setting preventing Silverlight from storing files it needs to play your movie or TV show An issue with the Silverlight plugin itself An issue with the content you're trying to play To fix this error, follow the steps below for your Windows or Mac computer. Steps for Windows The Netflix.com player runs on the Microsoft Silverlight platform. Microsoft provides a free Fix It tool that you can download and run to resolve many Silverlight issues on computers running Windows 7 or later. Netflix recommends using the Microsoft Fix It Tool to resolve this error. Fix it If the Fix it Tool didn't clear the error, or if you're running Windows XP or Vista, try the troubleshooting steps below. Use an alternate browser We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome, Mozilla Firefox or Opera and try Netflix again. Our web player works best on: Google Chrome on Windows XP Service Pack 2 or later. Mozilla Firefox on Windows Vista or later. Opera on Windows Vista Service Pack 2 or later. Clear your browser cache Open your Internet browser and follow the steps below, Internet Explorer (9 and Newer): Select the Gear icon . Select Internet Options. Under Browsing History, select Delete. Uncheck all except Temporary Internet Files. Select Delete. Firefox (10 and Newer): Click the Menu button. Select the history drop-down menu. Select the History button for newer versions. Select Clear Recent History. Under Details, uncheck everything except Cache. In the Time Range to Clear dropdown, select Everything. Then select Clear Now. Chrome (version 23 and newer): Click the Menu button . Select History. Select Clear Browsing Data and uncheck everything except Cached images and files. In the Obliterate the following items from dropdown, select the beginning of time. Select Clear Browsing Data. Troubleshoot your browser Clear browser cookies Your browser may be referencing an outdated or corrupted setting in the cookie file. Go to netflix.com/clearcookies to clear the Netflix cookie. This will sign you out of Netflix.com. Select Netflix Home, then Member Sign In to log back in and play your movie or TV show again. Restart your browser Sometimes restarting your browser can clear this issue. Quit your browser, restart it, and play your movie or TV show again. Try another browser A browser extension, plug-in or add-on may be causing this error. Try playing your movie or TV show in another browser. If you are able to watch in anot
(Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 (한국어)中华人民共和国 (中文)台灣 (中文)日本 (日本語) HomeLibraryLearnDownloadsForums Ask a question Quick access Forums home Browse forums users FAQ Search related threads Remove From My Forums Answered by: Netflix error: 2104 Silverlight > Silverlight 5 Question 0 Sign in to vote Hi After I installed the new Silverlight 5 I've had problems with Netfilx. When trying to watch a movie it tells me that there's an error 2104 and that I have to uninstall and re-install Silverlight. I did exactly as told, several times, but without any luck. I contacted Netflix and they tried to help me but in the end they told me I had to contact Silverlight. So here I am. What should I do about it? Thank you guys https://help.netflix.com/en/node/107 for your help. Sunday, January 19, 2014 10:46 AM Reply | Quote Answers 0 Sign in to vote Hi ChristofferSp, You may try cleaning the corrupted Silverlight installation and then reinstalling Silverlight according to the link below: How to clean a corrupted Silverlight installation and then reinstall Silverlight. In addition, you may refer to the similar questions below: netflix error code 2104 ErrorCode: 2104 On Netflix If you need further assistance, please https://social.msdn.microsoft.com/Forums/silverlight/en-US/1501fc1b-557f-488c-b1a6-8ffba89adcd8/netflix-error-2104?forum=silverlightgen let me know. We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate the survey. Marked as answer by Yunjie Pei - MSFTMicrosoft contingent staff Sunday, January 26, 2014 8:15 AM Monday, January 20, 2014 2:31 AM Reply | Quote All replies 0 Sign in to vote Same problem here and I am unable to figure out why I cant fix this. Sunday, January 19, 2014 6:52 PM Reply | Quote 0 Sign in to vote Same problem, started after upgrading to windows 8.1, and can not even uninstall Silverlight. I get an installer error 2503 Monday, January 20, 2014 12:21 AM Reply | Quote 0 Sign in to vote Hi ChristofferSp, You may try cleaning the corrupted Silverlight installation and then reinstalling Silverlight according to the link below: How to clean a corrupted Silverlight installation and then reinstall Silverlight. In addition, you may refer to the similar questions below: netflix error code 2104 ErrorCode: 2104 On Netflix If you need further assistance, please let me know. We are trying to better understand customer views on social support experience, so your participation in this
can not post a blank message. Please type your message and try again. ccmjrw Level 1 (0 points) Q: Silverlight problems with Netflix Setting up my new 11.6" MB Air I had multiple error DRM codes when trying to instantly watch Netflix movies. I called netflix and they had https://discussions.apple.com/thread/2722940?tstart=0 me 1. uninstall/reinstall Silverlight (no go) 2. create a new user account (no go). I called Applecare, no help. Searched the web for a while and put together a few tips that worked:1. Move the following to the trash:HD>Library>App Support>Microsoft>SilverlightHD>Library>App Support>Microsoft>PlayreadyHD>Library>Internet Plug-ins>Silverlight.pluginEmpty trash, reboot, go on Netflix and try to stream movie, it will ask you to reinstall silverlight. After the installation I was able to watch movies instantly. Hope this saves someone the 4 hours spent. Macbook Air 11.6" netflix error 1.6Ghz, Mac OS X (10.6.6) Posted on Jan 16, 2011 11:32 AM I have this question too Close Q: Silverlight problems with Netflix All replies Helpful answers by iPhonication, iPhonication Jan 18, 2011 2:07 PM in response to ccmjrw Level 1 (0 points) Jan 18, 2011 2:07 PM in response to ccmjrw Your solution worked perfectly for me! Thanks so much! It was really really disappointing to make all the upgrades to my MacBook with bigger HDD, more RAM netflix error 2104 and 10.6.3 Snow Leopard only to have all my Netflix service FUBAR'd. Helpful (0) Reply options Link to this post by MidnightRose22, MidnightRose22 Jul 25, 2011 1:56 AM in response to ccmjrw Level 1 (0 points) Jul 25, 2011 1:56 AM in response to ccmjrw Your solution worked great!!! Thanks so much for posting that it saved me a lot of frustration. Helpful (0) Reply options Link to this post by Richski, Richski Feb 3, 2012 10:13 PM in response to ccmjrw Level 1 (0 points) Feb 3, 2012 10:13 PM in response to ccmjrw I followed your instructions and it worked great for Safari! Thanks! Unfortunately, I'm still having the same issue with Firefox. Netflix "hangs" on a black screen when I try to instantly view a movie. Is there a "tweak" within firefox I should try?Macbook pro, 2.66 GHz, Intel Core 2 Duo, OS X 10.6.8Firefox 9.0.1Safari 5.1.2 Helpful (0) Reply options Link to this post by masbklyn, masbklyn Mar 7, 2013 5:56 PM in response to ccmjrw Level 1 (0 points) Mar 7, 2013 5:56 PM in response to ccmjrw I Followed your instructions........ still can't get Netflix to work.Macbook Pro 10.6.8 2.4 GHz, Intel Core 2 Duo, OS X 10.6.8 Helpful (0) Reply options Link to this post by jeckabones, jeckabones May 5, 2013 10:34 PM in response to ccmjrw Level 1 (0 points) May 5, 2013 10:34 PM in response t