Netflix Error 8102
usually caused by one of three things: A computer setting preventing Silverlight from storing files it needs to play your movie or TV show An issue with the Silverlight plugin itself An issue with the content you're trying to play To fix this error, follow the steps below for your Windows or Mac computer. Steps for Windows Use an alternate browser We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome, Mozilla Firefox or Opera and try Netflix again. Our web player works best on: Google Chrome on Windows XP Service Pack 2 or later. Mozilla Firefox on Windows Vista or later. Opera on Windows Vista Service Pack 2 or later. Troubleshoot your browser Clear browser cookies Your browser may be referencing an outdated or corrupted setting in the cookie file. Go to netflix.com/clearcookies to clear the Netflix cookie. This will sign you out of Netflix.com. Select Netflix Home, then Member Sign In to log back in and play your movie or TV show again. Restart your browser Sometimes restarting your browser can clear this issue. Quit your browser, restart it, and play your movie or TV show again. Try another browser A browser extension, plug-in or add-on may be causing this error. Try playing your movie or TV show in another browser. If you are able to watch in another browser, your current browser may be experiencing an issue with the Silverlight plug-in used by Netflix.com. If you're unable to watch in multiple browsers, or if you prefer to use your current browser, continue to the next troubleshooting step. Steps for Mac Use an alternate browser We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome or Opera and try Netflix again. Our web player works best on: Google Chrome on OS X 10.6 (Snow Leopard) or later. Opera on OS X 10.9 (Mavericks) or later. Troubleshoot your browser Clear browser cookies Your browser may be referencing a
to play movies and TV shows. Follow the troubleshooting steps below to resolve the issue. Use an alternate browser We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome or Opera and try Netflix again. Our web player works best on: Google Chrome on OS X 10.6 (Snow Leopard) or later. Opera on OS X 10.9 (Mavericks) or later. Enable Cookies in Safari Select Safari from the menu options in https://help.netflix.com/en/node/125 the upper left corner of the task bar. Select Preferences. Select Privacy. Under Block Cookies, select either of the options that you see displayed: Third Party Sites Never Click the X in the upper left corner to close the privacy window. Try playing your movie or TV show again. Back to Home Have feedback on this article? The steps listed in the article did not https://help.netflix.com/en/node/10374 work This article did not address what I was searching for The wording used in this article made it confusing Other... Thanks for your feedback. Please sign in to provide specifics as to how we can improve. Thanks for your feedback. Please note that we are currently unable to respond to feedback submitted through this form. Want to contact us? Call Us Wait time: less than 1 minute Start Live Chat x Are you a Netflix Member? Yes No Before you chat... You can quickly solve some common questions without live help: I need to reset my password I need to update my payment method I'd like to request a TV show or movie that Netflix doesn't have None of the above? Tell us what your issue is. x Describe your issue What is prompting your chat with us today? Please provide a short description of your issue Submit x The chat session has lost connectivity. Please initiate a new chat. Wait time: less than 1 minute Dansk Deutsch English Español Français Italiano Nederlands Norsk Bokmål Polski Português Suomi Svenska Türkçe العربية 한국어 中文 日本語 Terms of Use Privacy Cookie Preferences Contact Details
usually caused by one of three things: A computer setting preventing Silverlight from storing files it needs to play your movie or TV show An issue with the Silverlight plugin itself An issue with the content you're trying to play To fix this https://help.netflix.com/en/node/120 error, follow the steps below for your Windows or Mac computer. Steps for Windows The Netflix.com player runs on the Microsoft Silverlight platform. Microsoft provides a free Fix It tool that you can download and run to resolve many Silverlight issues on computers running Windows 7 or later. Netflix recommends using the Microsoft Fix It Tool to resolve this error. Fix it If the Fix it Tool didn't clear the error, or if you're running Windows XP or Vista, try the troubleshooting steps below. Use netflix error an alternate browser We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web player. Please download the latest version of Google Chrome, Mozilla Firefox or Opera and try Netflix again. Our web player works best on: Google Chrome on Windows XP Service Pack 2 or later. Mozilla Firefox on Windows Vista or later. Opera on Windows Vista Service Pack 2 or later. Check the date and time settings on your PC There may be a problem playing netflix error 8102 a TV show or movie if the date and time set on your PC are incorrect. To set the date and time on your Windows PC: Windows 10 Click or tap the clock in the lower right side of the task bar. Select Date and time settings. Toggle Set time automatically to On. Toggle Adjust for daylight saving time automatically to On. Toggle Set time zone automatically to On. Close Settings to save your changes. Restart your browser and try Netflix again. Windows 8 / 7 / Vista Click or tap the clock in the lower-right side of the task bar. Select Change date and time settings, then select Change date and time. Set the calendar to the correct Time and Date including the year, then select OK. Select OK. Restart your browser and try Netflix again. Windows XP Double-click the clock in the lower-right side of the task bar to open Date and Time Properties. Set the calendar to the correct Time and Date, including the year, then click OK. Restart your browser and try Netflix again. Troubleshoot your browser Clear browser cookies Your browser may be referencing an outdated or corrupted setting in the cookie file. Go to netflix.com/clearcookies to clear the Netflix cookie. This will sign you out of Netflix.com. Select Netflix Home, then Member Sign In to log back in and play your movie or TV show again. Restart your browser Sometimes restarting your browser can clear this issue. Quit your browser, restart it, and play your