Netflix Error Message 101
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usually caused by one of three things: A computer setting preventing Silverlight from storing files it needs to play your movie or TV show An issue with the Silverlight plugin itself An issue with the content you're trying to netflix error cannot play title play To fix this error, follow the steps below for your Windows or Mac computer. Steps netflix error cannot play title ipad for Windows Use an alternate browser We recommend updating to a browser that supports HTML5 to ensure your computer is optimized for our web
Netflix An Error Occurred Loading This Content
player. Please download the latest version of Google Chrome, Mozilla Firefox or Opera and try Netflix again. Our web player works best on: Google Chrome on Windows XP Service Pack 2 or later. Mozilla Firefox on Windows Vista or later. https://help.netflix.com/en/node/38711 Opera on Windows Vista Service Pack 2 or later. The Netflix.com player runs on the Microsoft Silverlight platform. Microsoft provides a free Fix It tool that you can download and run to resolve many Silverlight issues on computers running Windows 7 or later. Netflix recommends using the Microsoft Fix It Tool to resolve this error. Fix it If the Fix it Tool didn't clear the error, or if you're running Windows XP or Vista, try the troubleshooting steps below. Make https://help.netflix.com/en/node/136 sure your Windows user account can access Netflix.com The Microsoft Silverlight player on which Netflix.com runs requires that your Windows user account have administrative rights. To confirm your account has admin rights, try the following troubleshooting steps: Run browser as Administrator Quit all open browsers - including this window! You may want to print the following steps. Click on the Start Menu in the bottom left hand corner of your screen. Select All Programs. From the items listed, right-click (or press and hold on touchscreen devices) on your preferred browser icon (Netflix supports Internet Explorer, Firefox, and Google Chrome). Select Run as Administrator. If prompted, select Allow. Use this newly opened window to play your movie or TV show again. Attempting to play again from the original browser window will likely result in the same error. If these steps allow you to stream movies and TV shows from Netflix.com, your account does not have administrative rights. Talk to your computer manufacturer/administrator to add administrative rights to your account. Log in as another Windows user If you are able to play your movie or TV show, the new user account has the needed permissions to use the Silverlight player. Make sure your Windows user account can access Netflix.com (Windows 8) The Microsoft Silverlight player on which Netflix.com runs requires that your Windows user account have administrative rights. To confirm your account has admin rights, try the following troubleshooting
the device An issue connecting to the Internet from your device In some cases, this error code may be accompanied by the following error message: Cannot play movie. Please try again later (1015). Follow the troubleshooting steps for your device below to resolve the issue. https://help.netflix.com/en/node/2419 Apple TV Play another movie or TV show If you are able to successfully play another title, go to the Viewing Activity page and select the "Report a Problem" link next to the title that did not work. If you do not see the "Report a Problem" link, the problem has automatically been reported. Reboot your device Turn your iPad, iPhone or iPod touch off and wait for 10 seconds before turning it back on and trying Netflix again. If you need netflix error directions for rebooting your Apple device, see the iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting article on Apple's Support website. Uninstall/Reinstall the Netflix app Make sure the issue isn't being caused by an outdated version of the Netflix app by removing it from your iOS device and reinstalling it. From the main menu, touch and hold the Netflix app on the Home screen until it shakes. Tap the X in the top left corner of the Netflix icon, then error cannot play tap Delete. (Once deleted, press the Home button to stop the shaking). Enter the App Store, search for "Netflix" and select the free Netflix app from Netflix, Inc. Tap the cloud icon. You will need to enter your iTunes password to install the app. Once installed, tap the Netflix icon. Enter the email and password for your Netflix account and tap Sign In. After signing back in to Netflix, attempt to stream your movie or TV show again. Test the Internet Connection Make sure your iPad, iPhone or iPod touch has an Internet connection by attempting to visit a website (such as apple.com) in a web browser (such as Safari). If the page doesn't load, or is slow to load, try turning your device's WiFi connection off and then back on. If you're still not able to connect, you may have Internet connection issues. iPhone, iPad, or iPod touch Play another movie or TV show If you are able to successfully play another title, go to the Viewing Activity page and select the "Report a Problem" link next to the title that did not work. If you do not see the "Report a Problem" link, the problem has automatically been reported. Reboot your device Turn your iPad, iPhone or iPod touch off and wait for 10 seconds before turning it back on and trying Netflix again. If you need directions for rebooting your Apple device, see the iPhone, iPad, iPod touch: Turning off and on (restarti