Nlnotes.exe Application Error Citrix

Xenapp; install; launch; crash; basic; startup Technote (troubleshooting) Problem After installing a multi-user Notes client on Win2003/2008 for use with Citrix, the client crashes with a Windows error notification, before the user sees the setup screen. Instead of the normal crash screen, the user may see something like "Notes is running but not responding" or "Lotus/IBM Notes has stopped working" No NSD is created because Notes did not actually "crash". It failed to launch. Running nlnotes.exe from the Notes program directory (Notes Basic) yields the same issue. Resolving the problem There could be several causes for this: 1. Installation issue: Notes 8.5.1 and above is only supported as a multi-user installation with the CITRIX=1 switch. Please see the below technote for installation procedure: Title: Basic Steps to Install Lotus Notes 8.5.1 (or later) Multi-User on Citrix XenApp Doc #: 1447614 URL: http://www.ibm.com/support/docview.wss?uid=swg21447614 The client is essentially the same as a multi-user installation on a PC, except Citrix allows multiple users to run the same program on the same machine simultaneously. All other installation methods besides the above are not supported. 2. Access issues: When launching a multi-user Notes client for the first time on an OS profile, the profile first goes to the shared data directory, located by default in C:\ProgramData\Lotus\Notes\Data (Or IBM\Notes\Data in 9.0 and above) and copies the notes.ini file in this directory to a newly created user data directory, located by default in C:\Users\\appdata\local\Lotus\Notes\Data. However, many customers choose to put users' data directories on a file share, on something like H:\Lotus\Notes\Data. Read/Write issues to either of these folders/files will cause the launch to fail, since the user can not create their own data directory. If you are experiencing the above symptoms, check if the data directory is created. If there is one already there, rename it and run the client again to see if a new one is created (expected). If one is

Training Support Forums & community Events Rational Tivoli WebSphere Java technology Linux Open source SOA and Web services Web development XML My developerWorks About dW Submit content Feedback developerWorks>Lotus>Forums & community>Notes/Domino 4 and 5 Forum Notes/Domino 4 and 5 Forum nlnotes.exe application error in Citrix nlnotes.exe application error in CitrixPosted by Tim e McGee on 13.Mar.03 at 01:15 PM using a Web browserCategory: Notes Client -- DesktopRelease: 5.0.5Platform: Windows NT We have around 15 users in a customer support area that all http://www-01.ibm.com/support/docview.wss?uid=swg21647484 access the same Notes database for support through the Citrix client v6.3. on a Metaframe server v1.8. The Notes client on the Metaframe server is version 5.0.5. Many of the users receive the following error message. Application popup:Databasename - Lotus Notes: nlnotes.exe - Application Error: The exception Breakpoint A breakpoint has been reached. (0x0000003) occurred in the application at location 0x77f97704. http://www-10.lotus.com/ldd/46dom.nsf/869c7412fe5d56b7852569fa007826e3/4c1f9a0f17eec60085256ce8005ed0af?OpenDocument Click OK to terminate the program click CANCEL to debug the program I have completely removed the names. nsf, desktop.dsk, desktop5.dsk, bookmark, etc. from their profile and have run Notes setup again with all new files and still receive the error message around 20 times in an 8 hr period. Does anyone have an idea of what it might be? Thank you very much in advance for any help. My e-mail is tmcgee@awginc.com if needed. Return to top nlnotes.exe application error in Ci... (Tim e McGee 13.Mar.03) . . RE: nlnotes.exe application error i... (Aida Peraza 13.Mar.03) . . . . RE: nlnotes.exe application error i... (Tim e McGee 21.Mar.03) Document options Print this page Search this forum Forum views and search Date (threaded) Date (flat) With excerpt Author Category Platform Release Advanced search RSS feeds All forum posts RSSAll main topics RSSMore Lotus RSS feeds Resources Forum use and etiquette Native Notes Access Web site Feedback Lotus Support Lotus Support Product support pages index Search knowledge base (Technotes) Search support downloads Lotus Support RSS Wi

account only takes a few minutes. Join Now I know it has been a bit since anyone has posted here, but I have ONE user... who using Citrix 6.5 gets in and can do everything just fine EXCEPT Notes.8.5 with all FP's https://community.spiceworks.com/topic/736033-lotus-notes-8-5-3-crashes-continously-one-user-only-with-citrix-xenapp-6-5 installed ..... he crashes 3+ times each time logging out then back into citrix. eventully he gets logged in and opens Notes succsessfully but he is getting frustrated doing this every day.    I have had him completely out of Citrix http://spywarehammer.com/completed-malware-and-rootkit-removal-topics/(resolved)-process-trustedinstaller-exe-ist-permanently-active/ and deleted his (redirected) citrix profile.... any profile that ended up being local on the servers....and I have even comeplty deleted his notesroaming profile as well and rebuilt from scratch ( Once we could get logged into Notes, it errored on nlnotes.exe application the very first attempt to log in to Notes).   the error comes up right away after the double click.  I don't think it is the citrix profile as everything else works just fine. but at this point I have no clue how to proceed to get this resolved...    I apoligize if i needed to place this in another forum but this seemed the most logical place. Reply Subscribe RELATED TOPICS: Notes 8.5 Crashing ( ONE USER ONLY out of 250) nlnotes.exe application error within Citrix Xenapp 6.5 Citrix XenApp 6.5 not working from outside Citrix Xenapp 6.5 Replacement   7 Replies Thai Pepper OP DYRyet Jan 13, 2015 at 4:12 UTC By crashing do you mean that Citrix just closes?  Does it present any errors on screen to the end user? Are any events logged on the Citrix server eventvwr?  0 Jalapeno OP TShuee Jan 13, 2015 at 4:45 UTC Notes errors with the message that it must close.    I am inserting a pic of the event viewer error Like I mentioned it is only one user out of 250 that this happens to and of those 250 the majority are using notes as well 0 Thai Pepper OP Helpful Post DYRyet Jan 13, 2015 at 5:00 UTC Although this could be something related to the Citrix environment, since none of your other users are experiencing I would say it's related more to Lotus Notes itself.  Perhaps something corrupt on that user?  I would post here: http://community.spiceworks.com/email/lotus-domino-and-notes 1 Jalapeno OP TShuee Jan 13, 2015 at 5:15 UTC I did post there as well at the same time...   I find it odd that I have completely rebuilt both his Citrix and Notes profile and he is the only one that continues to have this problem. I'm a little new to Citrix and a lot new to Notes ( only been working with i