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Nlnotes.exe Application Error

Training Support Forums & community Events Rational Tivoli WebSphere Java technology Linux Open source SOA and Web services Web development XML My developerWorks About dW Submit content Feedback developerWorks>Lotus>Forums & community>Notes/Domino 4 and 5 Forum Notes/Domino 4 and 5 Forum nlnotes.exe application error nlnotes.exe application errorPosted by Kim Sturmer on 9.Jun.03 at 03:02 PM using a Web browserCategory: Notes Client -- DesktopRelease: 5.0.8Platform: Windows 2000 Help! User gets the following error: "An application error has occurred in the program nlnotes.exe. Crash information will be saved to the file NOTES.RIP in C:\notes\data. Please report this crash to http://www-10.lotus.com/ldd/46dom.nsf/55c38d716d632d9b8525689b005ba1c0/1180bd83f4c644f985256d36004670fe?OpenDocument the vendor of the faulting application." Any advice, suggestions or solutions. Thanks Kim.Sturmer@dot.ca.gov Return to top nlnotes.exe application error (Kim Sturmer 9.Jun.03) . . RE: nlnotes.exe application error (Dino An 9.Jun.03) . . . . RE: nlnotes.exe application error (Kim Sturmer 9.Jun.03) . . RE: nlnotes.exe application error (Dick Gerritsen 10.Jun.03) . . . . RE: nlnotes.exe application error (Brad J Dalton 10.Jun.03) Document options http://www-10.lotus.com/ldd/46dom.nsf/e5f5333619f2996885256a220009508f/dbc7a59adaaadbe985256d4000689ad7?OpenDocument Print this page Search this forum Forum views and search Date (threaded) Date (flat) With excerpt Author Category Platform Release Advanced search RSS feeds All forum posts RSSAll main topics RSSMore Lotus RSS feeds Resources Forum use and etiquette Native Notes Access Web site Feedback Lotus Support Lotus Support Product support pages index Search knowledge base (Technotes) Search support downloads Lotus Support RSS Wikis IBM Composite Applications IBM Mashup Center IBM Connections IBM Docs IBM Forms IBM Mobile Connect IBM Sametime IBM SmartCloud for Social Business IBM Web Experience Factory Lotus Domino Lotus Domino Designer Lotus Expeditor Lotus Foundations Lotus iNotes Lotus Instructor Community Courseware Lotus Notes Lotus Notes & Domino Application Development Lotus Notes Traveler Lotus Protector Lotus Quickr Lotus Symphony IBM Web Content Manager WebSphere Portal Lotus Forums Notes/Domino 9.0 Notes/Domino 8.5 + Traveler Notes/Domino XPages development forum Notes/Domino 8 Notes/Domino 6 and 7 Notes/Domino 4 and 5 IBM Connections IBM Forms IBM Mobile Connect IBM Sametime IBM SmartCloud Notes IBM SmartCloud Meetings IBM Web Content Manager Lotus Domino Document Manager Lotus e-learning Lotus Enterprise Integration Lotus Expeditor Lotus Protector Lotus Quickr Lotus SmartSuite Lotus Symphony Lotus Symphony Developer Toolkit Support Lotus Workflow

information" Technote (troubleshooting) Problem How to troubleshoot Lotus Notes hangs and crashes with the error "Lotus Notes is trying to http://www-01.ibm.com/support/docview.wss?uid=swg21640928 recover your information". Symptom Users will report a Lotus Notes hang with the error "Lotus Notes is trying to recover your information". and/or "Not responding" will show in the title bar. Shortly after this error is shown, Lotus Notes crashes with the NSD notification. Cause The notification "Lotus Notes is trying to recover your information" is not a Notes error. This nlnotes.exe application notification comes from the Windows Operating system. Once this error occurs, notes2.exe is usually terminated. Starting in Notes 8.5, if notes2.exe is terminated, the nlnotes.exe process will panic, and generate the NSD. Most of the cases reported to IBM Support are caused by OS-related issues: Direct2D or Direct3D bug on the Windows OS platforms Data Execution Prevention (or DEP) Environment Windows nlnotes.exe application error XP/Vista/7 Lotus Notes 8.x/8.5.x IBM Notes 9.x Diagnosing the problem The first step to diagnosing this issue is to find any corresponding messages to this occurrence within the Event Viewer. If the OS is causing the termination, and Windows Error Reporting (WER) is enabled, then the termination of notes2.exe will be reported in Event Viewer. When searching through the Windows event viewer, look for any events that contain the executable "notes2.exe". Direct2D or Direct3D bug on the Windows OS platform Errors reported due to the Direct2D or Direct3D bug would appear as follows in Windows Event Viewer's Application View: Faulting application name: notes2.exe, version: 3.4.0.0, time stamp: 0x4c9a5e24 Faulting module name: d2d1.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7aa Exception code: 0xc0000005 Fault offset: 0x0003664c Faulting process id: 0x1994 Faulting application start time: 0x01cda22942c67a3f Faulting application path: C:\Program Files (x86)\IBM\Lotus\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.2.20110502-2230\win32\x86\notes2.exe Faulting module path: C:\Windows\system32\d2d1.dll Report Id: c0d5f524-0e2a-11e2-ab16-d8d3851d83a9 Data Execution Prevention (or DEP) The Data Execution Prevention feature (or DEP) will terminate notes2.exe with the Event Name: BEX. BEX is the Buffer Overflow Exception thrown by the DEP feature, and is a "Software-Enforced DEP". Terminatio

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Nlnotes exe Application Error p information Technote troubleshooting Problem relatedl How to troubleshoot Lotus Notes hangs and crashes with the error Lotus Notes is trying to recover your information Symptom Users will report a Lotus Notes hang with the error Lotus Notes is trying to recover your information and or Not responding will show in the title bar Shortly after this error is shown Lotus Notes crashes with the NSD notification Cause The notification Lotus Notes is trying to recover your information is not a Notes error This notification comes from the Windows Operating system Once this error occurs notes