Facsys Local Hardware Error 259
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Rightfax Transmission Error Receive Failure Phase B
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Rightfax Status Codes
in your browser, please turn it back on then reload this page. Print this pageBrooktrout Error CodesLink: http://www.extracomm.com/Extracomm/FAQ.NSF/FAQs/1d85d6a58c05403b882567d8006808c4Apply to: ExtraFax for Exchange; ExtraFax for Domino All versionsLast Modified Date: 02/04/2015 Brooktrout Error Codes The following is a list of general Error Return Codes for Booktrout fax
Resulting Status Code (0/352; 4/105): Receive Failure (phase B)
boards. Reference this with the errors you are getting when sending or receiving a fax, this will aid you in the troubleshooting process. Return CodesDescription 1HNG_RNG_DETRing detected without a successful handshake. 2HNG_ABORTCall aborted. 3HNG_NO_LOOP_CURRENTNo loop current or A/B signaling bits. Note that if someone had dialed to your fax server and then hung up, then the fax server would generate this return code. 4HNG_ISDN_DISCONNECTISDN disconnection. 5HNG_INVAL_POLL_ATTInvalid polling attempt. 11HNG_T1_TIMEOUTNo answer, T.30 T1 time-out. 20HNG_XMITB_TIMEOUTUnspecified transmit Phase B error. 21HNG_XMITB_NORMRemote cannot receive or send. 22HNG_XMITB_MISCCOMREC error, Phase B transmit. 23HNG_XMITB_COMREC_VCNRCOMREC invalid command received. 24HNG_XMITB_SERSPREC error. 25HNG_XMITB_DCS_FTCDCS send three times without response. 26HNG_XMITB_DIS_FTCDIS/DTC received three times; DCS not recognized. 27HNG_XMITB_TRAINFAILFailure to train. 28HNG_XMITB_RSPREC_VCNRRSPREC invalid response received. 29HNG_XMITB_COMREC_DCNDCN received in COMREC. 30HNG_XMITB_RSPREC_DCNDCN received in RSPREC. 33HNG_PHASEB_INCOMPAT_FMTIncompatible fax formats, for example, a page width mismatch. 34HNG_XMITB_INVAL_DMACNTInvalid DMA count specified for transmitter. 35HNG_XMIT
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Incompatible Fax Formats (eg Page Width)
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2014 at 8:47 AM Common failure reasons are as follows: Failed Final call progress: Normal busy / Busy / Busy (TP) The fax number provided was busy and the https://support.srfax.com/support/solutions/articles/1000090318-explanation-of-fax-error-codes fax failed because the line was busy even after the default six retries. No answer The fax number provided does not answer. Contact the destination; their fax machine may be out of paper or unplugged. No remote fax device The Fax number provided does to give a fax tone when answered. Contact the destination; the number may be a Voice/Fax number and needs receive failure to be switched to fax to receive your transmission. Remote Fax Aborted This means that a connection was established with the remote fax, but during the transmission of the fax the remote fax disconnected the call. The primary cause for this is generally a poor connection to the destination fax machine. Another common reason is that the destination fax is connected to a VoIP no loop current (internet phone) line. Special Information No Circuit Detected tone. This means that when we dial the number we received a special tone from the exchange indicating an error on the number. We suggest your test the number by calling it from a land line to see if you can get through or change the fax number. Special Information Intercept tone. When the number was called we received a "Fast Busy" which generally means the number is no longer in service. We suggest you test the number by calling it from a land line to see if you get a fax tone. Failed Hangup: No loop current. (3) This means that once we dialed the number we got dead air, no ring tone and no answer. We suggest you test the number by calling it from a land line to see if you get a fax tone. Recorded answer This usually occurs if the destination number is answered by an automated attendant. Please contact the destination to get a valid fax number. Ringing, but no answer (T.30 timeout). This means that the number dialed rings but the call is never answer
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