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helping each other. Join them; it only takes a minute: Sign up Google Play error “Error while retrieving information from server [DF-DFERH-01]” up vote 41 down vote favorite 10 I'm just finishing a game for android and I'm https://www.youtube.com/watch?v=saaOgAYRFGQ testing out the in app purchase functions. I'm sending testing using android.test.purchased It was working fine until a few hours ago. But now when I click the "accept and buy" in google play, the store gives the error. Google play error "Error while retrieving information from server [DF-DFERH-01]" Does anyone know what this error means? android in-app-billing google-play share|improve this question edited Mar 25 '15 at 19:24 Ehsan Sajjad 33.9k83683 asked Oct 10 '12 at 5:56 http://stackoverflow.com/questions/12812822/google-play-error-error-while-retrieving-information-from-server-df-dferh-01 user922220 251246 I get the same thing with my own app and the Dungeons test app. Wasn't happening last week. –Pooks Oct 10 '12 at 8:11 I have got the same with the Dungeon Example and our ComicApp. Looks like an issue with in-app Billing? –cyriana Oct 10 '12 at 10:10 Has it just started recently with you guys or is it a persistent problem? –user922220 Oct 10 '12 at 10:35 I'm using in-app billing as well and have been getting this error since yesterday. It was working just fine before then, and I haven't made any changes. –Kalina Oct 10 '12 at 18:10 Hmm It started happening when I changed my public key to my own and switched off debug –VicVu Oct 11 '12 at 15:12 | show 2 more comments 7 Answers 7 active oldest votes up vote 38 down vote Try this, as it solved in my case on a Samsung mobile phone: 1. Open the "Google Play" app and press the home button to return 2. Go to Settings → Applications → Manage Applications 3. Select the "ALL" tab, Search for "Google Play Store" and press it to open. 4. Press "Force stop" 5. Press "Clear cache" 6. Press "Clear Data" 7. Now Open Play Store and it will work normally.

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