Email Download Error
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a title. You can not post a blank message. Please type your message and try again. Blair.Stouffer Level 1 (0 points) Q: "This message has not been downloaded from the server" - Multiple devices all using Exchange
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Active Sync We are having this issue across multiple IOS devices ranging from
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IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply error code outlook mac state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.Facts:- Devices https://support.microsoft.com/en-us/kb/813514 are connected to an Exchange 2010 SP1 Rollup 6 via Active Sync (No POP3, IMAP or SMTP)- issue occurs on multiple IOS devices within the organization ranging from IOS 5.x up to the latest 6.1.2- Issue occurs on both external cellular data and internal wireless networks- Not all emails sent to the devices result in the error, but issue does tend to occur more frequently from certain https://discussions.apple.com/thread/4848189?tstart=0 senders/domains- Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)- Closing mail app / rebooting device does not resolve the issue- Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)- Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.- This is not a case of Issue 2.3 listed here: http://support.microsoft.com/kb/2563324 (verified by Microsoft Support)- If we disable SSL on the IOS device and connect via plain HTTP the messages are displayed correctly!- If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful. iPad (3rd gen) Wi-Fi + Cellular, iOS 6.1.2 Posted on Feb 27, 2013 3:48 PM I have this question too by Blair.Stouffer,Solvedanswer Blair.Stouffer Level 1 (0 points) A: Solve
Updates Suggestions About the Community Forums Feedback and Suggestions- TWC Service Product Feedback and Suggestions TWC Experience TWC ID TWC ID & My Account Internet Connectivity Web Browsing Email http://forums.timewarnercable.com/t5/Email/Email-download-error/td-p/52887 Home Networking IPv6 TWC WiFi Hotspots Antivirus Tablets and MobileDevices http://androidforums.com/threads/suddenly-cant-receive-emails-connection-error.469274/ TV Equipment Picture Quality Channels and Programming TWC TV TWCTV.com TWC TV for iOS TWC TV for Android TWC TV for Roku TWC TV- Other Devices TV Everywhere TWC Apps Other TWC Apps CableCARDs and Tuning Adapters CableCARD Q and A TiVo send receive Ceton Hauppauge Other CableCARD Devices Tuning Adapters Home Phone Equipment Voicemail & Features TWC IntelligentHome Product Usage Equipment and Components TWC IntelligentHome Mobile App TWC IntelligentHome Portal Browse Sign In TWC : Internet : Email : Email download error. Email Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic send receive error as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page All Forum Topics Previous Topic Next Topic Email download error. Oldator Rookie Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-08-2014 12:31 PM 10-08-2014 12:31 PM Email download error. All of a sudden my email is giving me this error:The RETR command did not succeed. Error retrieving a message. Mail server pop-server.tx.rr.com responded: no such message. Got mail Tuesday morning , but not Tuesday afternoon. My wife has an account on this same program and hers comes through fine. Has there been a cap on messages? I'm running Mint Linux, and Thunderbird mail. 0 Enjoys All Forum Topics Previous Topic Next Topic 4 REPLIES JetstreamGW Newcomer Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 10-09-2014 05:47 PM 10-09-2014 05:47 PM Re: Emai
13 Likes Received: 0 Been sending and receiving emails on my Droid for over a year. Suddenly, it stopped receiving emails. I re-booted, rechecked all the server/port/name/password entries, completely removed the email account, recreated the account all over again. Created the same account on a Droid X (it worked fine) Checked the account on my webmail (Works fine) I am not sure what else I can do? Do i have to reload the android OS? Any ideas out there? Janet UPDATE: as an experiment, i went to my phone and set up an account for my husband. He has the same servers, etc everything is identical even the password . the only thing that is different is the first five letters of our user name. Annoyingly enough his account works fine on my phone but mine still doesn't! What is going on here? Advertisement Dec 22, 2011 #1 johnlgalt Antidisestablishmentarian VIP Member Joined: Oct 28, 2009 Messages: 9,416 Likes Received: 1,919 Try clearing the cache of your eMail app. Sometimes if an email is in the middle of downloading and there is an error of some type the file / data gets truncated, and the app tries to start the same download before moving on to newer email, but cannot get past the truncated file and thus generates an error every time. At least, this is my understanding of the actual error and the process by which it occurs as well as prevents any further email retrieval. I'm assuming that you're using the email app, not GMail app, so go to: Settings --> Applications --> scroll down to email --> press Clear Cache button (optional - reboot after before trying to use email app again) Do not press Clear Data as that will reset your email app, including server name, etc., unless the clearing of cache does not work - then you might need to clear data as well and start from scratch. mkymouse and Kevin Vegas like this. Dec 22, 2011 #2 Kevin Vegas Member This Topic's Starter Joined: Nov 6, 2009 Messages: 13 Likes Receive