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All other Where to Buy? Change Language Error Code Lookup System Nintendo 3DS family Wii U Wii and Wii wii u update 2016 mini Nintendo DSi family Nintendo DS family Language English Francais Espanol Related Topics Wireless Router Help - Wii Wireless Router Help - Wii U Repairs Order Status Repair Order FAQ Warranty Info Part Orders Order Status Part Order FAQ wii u update 2015 Manuals Where to Buy Online Store Parents' Info Tech Support Forums Error Code: 32004 About Nintendo Company Info Country Selector Nintendo of Canada IP Policy Site Map Where To Buy List of Online Retailers Nintendo World Store Online Store Nintendo Product Recycling Support Wii U Nintendo 3DS Wii Nintendo DS Contact Us Repair Help Parents Parental Controls Wii Safety Precautions Documents / Policies Health & Safety Precautions Manual Product Manuals Privacy Notice Terms of Use All Documents & Policies Nintendo © Fri Oct 14 19:47:13 EDT 2016 Nintendo. Games are property of their respective owners. Nintendo of America Inc. Headquarters are in Redmond, Washington Contact Us Newsletter Signup Website Feedback Find Us:

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Family > Article Search Find the answer to your question Search Error Message: An Error Has Occurred. Unable to Update Applies to: New Nintendo 3DS, New Nintendo 3DS XL, Nintendo 3DS, Nintendo http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=32004&system=Wii&locale=en_US 3DS XL, Nintendo 2DS Situation: Unable to perform a system update, and the error message "An Error Has Occurred. Unable to Update" is received. Note: This error message may appear if the Nintendo eShop is unavailable due to a service outage. Please review our Network Status page for any Nintendo eShop service outages. What to Do: Enter a different DNS in your system settings, and http://en-americas-support.nintendo.com/app/answers/detail/a_id/673/p/430/c/630 try the update process again. How to Try disabling your router's firewall, as this may be blocking necessary traffic. After performing the update, you can enable the firewall again. How to Situation Not Resolved: If the issue persists, please contact us for support by clicking here. Print Did this information answer your question? Yes No Select a product Support Home Wii U Nintendo 3DS Family Wii & Wii mini My Nintendo Nintendo DSi Family Nintendo DS Family Classic Systems Games & Apps Tech Support Forums Nintendo Online Store Error Code Lookup System Nintendo 3DS Family Wii U Wii and Wii mini Nintendo DSi Family Nintendo DS Family English Français Español Português Search Order Status Network Status Contact Us Chat or Email Phone: 855-877-9099 About Nintendo Company Info CSR Report IP Policy Sitemap Where To Buy List of Online Retailers Nintendo NY Store Nintendo Store Support Wii U Support Nintendo 3DS Support Repair Help Nintendo Product Recycling Parents Info for Parents Parental Controls Safety Precautions Documents / Policies Product Manuals Health & Safety Precautions Manual Interest-Based Ads Privacy Notice Terms of Use Change Language Nintendo Contact Us Newsletter Signup Website Feedback Facebook Twi

Unable to Perform a System Update Applies to: Wii, New Nintendo 3DS, New Nintendo 3DS XL, Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS, Nintendo DSi, Nintendo DSi XL http://en-americas-support.nintendo.com/app/answers/detail/a_id/3213/~/unable-to-perform-a-system-update Situation: Unable to complete a system update. Update starts but hangs at a certain point. What to Do: Try the update again. If the update timed out due to a temporary network issue, you may be able to complete the update just by trying again. Check for troubleshooting on the specific error code or error message you are receiving. The following information is general troubleshooting for system update wii u issues. If you received an error code or error message, attempt to locate troubleshooting related to your specific error code or message prior to continuing. Disable your router's firewall during the update. If your router's firewall is preventing the traffic required to perform a system update, you may resolve the issue by disabling it during the update and then enabling the firewall once the update is complete. How to wii u update Power cycle your modem and router. Power cycling the router and modem may resolve an issue causing the router to time-out during the update. How to Check for wireless interference. Wireless intereference can result in a weak signal strength and prevent the system update from completing correctly. How to Contact Us Print Did this information answer your question? Yes No Select a product Support Home Wii U Nintendo 3DS Family Wii & Wii mini My Nintendo Nintendo DSi Family Nintendo DS Family Classic Systems Games & Apps Tech Support Forums Nintendo Online Store Error Code Lookup System Nintendo 3DS Family Wii U Wii and Wii mini Nintendo DSi Family Nintendo DS Family English Français Español Português Search Order Status Network Status Contact Us Chat or Email Phone: 855-877-9099 About Nintendo Company Info CSR Report IP Policy Sitemap Where To Buy List of Online Retailers Nintendo NY Store Nintendo Store Support Wii U Support Nintendo 3DS Support Repair Help Nintendo Product Recycling Parents Info for Parents Parental Controls Safety Precautions Documents / Policies Product Manuals Health & Safety Precautions Manual Interest-Based Ads Privacy Notice Terms of Use Change Language Nintendo Contact Us Newsletter Signup Website Feedback Facebook Twitter YouTube Instagram © 2016 Nintendo.

 

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