500 Internal Server Error Web.mail.mil
and colleagues ARMY / DEFENSE KNOWLEDGE ONLINE (AKO) SPECIFICS All Army AKO users who have a CAC should now be migrated to DISA's Enterprise Email this means you will no longer be able to access your AKO webmail. EEmail requires 100% CAC use from https://web.mail.mil. Please look at this page for EEmail support. If you are getting ready to retire please check out the 'retiring' page. I want to make sure you understand you will no longer have access to your Enterprise Email and AKO. AKO transitions to next-generation enterprise services (3 June 2013) Information from the AKO Single Sign On information page at: https://ako.us.army.mil/suite/page/83 The requirement for AKO to go 100% CAC is NOT their choice. They are being mandated by the CIO-G6 (Chief Information Officer - G6) office which is based off of JTF-CNO CTO 07-015 (CAC required), Public Key Infrastructure (PKI) Implementation (specifically Task 10). If you are receiving a message that AKO is not trusted, you need to update your DoD Certificates Most AKO access problems can be remedied by following these corrections to your Internet Explorer web browser Are you having problems accessing AKO now that Microsoft has pushed out Internet Explorer 11 as a critical update? Go through this guide again. I am the content provider for AKO's CAC Reference Center and answer emails for AKO. The process of registering your CAC with AKO was removed on 1 May 2011. This also means dual CAC holders can use either issued CAC. Read more about it here. Question 1: Why can't I log into AKO with my CAC? Answer 1: Follow the guidance in this PDF. Question 2: When I logon to AKO with my CAC, I see my old CAC certificates (or more certificates than just my own) to choose from. How do I clear the old Certificates? Answer 2: Open Internet Explorer, Select Tools, Internet Options
yourPersonal Computer Be notified ofpage updates it's private powered byChangeDetection Also available at: https://MilitaryCAC.com SPECIFIC ERROR CODES (Listed in NUMERIC ORDER) YOU MAY RECEIVE WHILE SETTING UP YOUR CAC READER & SOFTWARE NOTE: This page lists specific error codes and Solutions (that I and others have come across). I hope one of these is the answer to correct whatever problem you https://militarycac.com/ako.htm are having. Please do not email me telling me the Solutions don't work. Everyone of these have worked on several other computers. If your particular problem is not on this page, please feel free to contact me and we will figure it out together. Disclaimer: These fixes are for Home Users Only. Do not attempt these on https://militarycac.com/errorcodes.htm your Government Computer (unless otherwise noted) Receive "ssl_error_bad_cert_alert" when using Firefox Solution: Follow Firefox configuration on Firefox support page All known Firefox SSL Error codes: http://www.mozilla.org/projects/security/pki/nss/ref/ssl/sslerr.html Receive "ssl_error_handshake_failure_alert" when using Waterfox to activate your PIV cert Solution: Configure Waterfox to use your CAC, just like Firefox Error Code [38]: "Your Common Access Card (CAC) is invalid, and may be revoked or expired. If you believe you have received this message in error you may contact the DMDC Support Center (DSC) at 800-477-8227." when trying to access DMDCs Self Service site to activate your PIV after getting a new CAC issued on 9 or 10 September 2013. Error 38 Information: DEERS had communication problems between RAPIDS and the CA issuing servers, causing some CACs to not get programmed correctly on 9 & 10 September 2013. Error 38 Solution-1: Try using your CAC again. Some people's CACs "magically" started working the next day. If you are not one of
Admin New PM! Personal Zone»Member DirectoryForums»Chat Rooms»ProfileBuddiesIgnore ListGroupsPermissionsPrivate MessagingNotificationsKarmaPreferencesFavoritesMore...DiscussionPollPrivate MessagePhoto AlbumKeyword SearchSearch current forum only Advanced SearchNew Since your Last VisitActive Topics in this http://community.armystudyguide.com/groupee/forums/a/tpc/f/5721042981/m/5897064695 CategoryAdd to My FavoritesPrinter Friendly FormatHelpManage TopicManage Content in This https://web.mail.mil/ TopicManage MembersOnline NowControl PanelCan not log onto OWA, recieve Error 500Login/JoinWelcome, [Logout]Keith.N posted 05 January 2011 17:58I have search all over the internet and read some threads on this forums about how to access my conus email from home. My search 500 internal lead me to this website http://militarycac.com/owa.htm I have tried to access the link for JBLM and then other links just to check them out to see if any of them will work for me. My CAC card works when I attempt to log into other sites such as AKO but when 500 internal server I try to log into my email through OWA I get an Error Code: 500 Internal Server Error. The server denied the specified Uniform Resource Locator (URL). Contact the server administrator. (12202) Does any one have any solution to this problem for me? I use Internet Explorer and Vista 64 Bit.Thanks in advancePosts: 4|Location: JBLM|Registered: 05 January 2011 IP AutobahnSHO posted 05 January 2011 19:32Hide PostIf you've followed all the steps to install the card reader, certificates, etc... and can login to AKO using your CAC,Try closing all browser windows. Make sure your CAC is inserted and wait until the reader is ready (lights stops blinking or is blinking or whatever)THEN open the browser and try typing in the proper URL (website address). Make sure it's "HTTPS" whatever.Be Proud of what you do- and do it Well! ~me Posts: 5284|Location: Ft Gordon (Again!!!) :-||Registered: 22 October 2007 IP Ignored post
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