Application Error Beremote.exe Ntdll.dll
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet beremote.exe intermittently crashes in ntdll.dll when restoring VMware guest machine Article:000086298 Publish: Article URL:http://www.veritas.com/docs/000086298 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem The Backup Exec Remote Agent for Windows Systems service (beremote.exe) on a media server intermittently crashes in ntdll.dll when restoring a VMware guest machine.The following error is reported in an application event log when the process crashes. Error Message Log Name: ApplicationSource: Application ErrorDate: 8/22/2012 6:40:58 PMEvent ID: 1000Task Category: Application Crashing EventsLevel: ErrorKeywords: ClassicUser: N/AComputer:Description:Faulting application name: beremote.exe, version: 13.0.5204.125, time stamp: 0x4f39758eFaulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8eException code: 0xc0000374Fault offset: 0x00000000000c40f2Faulting process id: 0x2ac4Faulting application start time: 0x01cd80472d88b1dbFaulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dllReport Id: 79d79977-ec3d-11e1-bb04-00262d0c1cb0 Solution A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue. Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157) Terms of use for this information are found in Legal Notices.
Related Articles Article Languages x Translated Content Please note that this documentSERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Backup of Virtual Machines using the Agent for VMware (2012) or Agent for VMware Virtual Infrastructure (2010) causes beremote to crash on ntdll.dll Article:000016625 Publish: Article URL:http://www.veritas.com/docs/000016625 Support / Article Sign https://www.veritas.com/support/en_US/article.000086298 In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem During a backup of virtual machines https://www.veritas.com/support/en_US/article.000016625 using the VMware agent, the Backup Exec Remote Agent may crash on ntdll.dll. Error Message Event Log Application Error list in the Application Event Log: Faulting application name: beremote.exe, version: ### , time stamp:0x4f1e02d7Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8eException code: 0xc0000374Fault offset: 0x00000000000c40f2Faulting process id: 0xc2cFaulting application start time: 0x01cd2dcfa7a5c647Faulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dllReport Id: ff9705d7-99e5-11e1-a02e-90e2ba116b59 Solution A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue. Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155) Applies ToThis issue occurs in Backup Exec 2010 R3 and Backup Exec 2012 Terms of use for this information are found in Legal Notices.
Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may have been machSERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs https://www.veritas.com/support/en_US/article.000087336 Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research https://www.veritas.com/support/en_US/article.000083152 Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Backup Exec Remote Agent on media server crashes with Hotfix 195395 when backing up VMware guest machine Article:000087336 Publish: Article application error URL:http://www.veritas.com/docs/000087336 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this application error beremote.exe Article Manage your Subscriptions Problem The Backup Exec Remote Agent for Windows Systems service (beremote.exe) on a media server intermittently crashes on ntdll.dll, vmwaretools.dll or BEXML.dll after applying Hotfix 195395 when backing up a VMware guest machine. The following error is reported in an application event log when the process crashes. Error Message Log Name: ApplicationSource: Application ErrorEvent ID: 1000Task Category: Application Crashing EventsLevel: ErrorKeywords: ClassicFaulting application name: beremote.exe, version: 13.0.5204.127, time stamp: 0x4fede3ebFaulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8eException code: 0xc0000374Fault offset: 0x00000000000c40f2Faulting process id: 0x1864Faulting application start time: 0x01cdcd5c86a2cf8fFaulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dllReport Id: bff73880-41a4-11e2-b37e-902b34b218ad Solution A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue. Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157) Terms
SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Remote Agent for Windows Server, configured as a Remote Agent for Deduplication, may crash after Device and Media service restart on the Backup Exec Media Server. Article:000083152 Publish: Article URL:http://www.veritas.com/docs/000083152 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Remote Agent for Windows Server, configured as a Remote Agent for Deduplication, may crash after Device and Media service restart on the Backup Exec Media Server. Error Message Type : ErrorEvent : 1000Source : Application ErrorCategory : Application Crashing EventsDescription:Faulting application name: beremote.exe, version: 13.0.5204.0, time stamp:0x4d976a80Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02bException code: 0xc0000008Fault offset: 0x00000000000d0368Faulting process id: 0x570Faulting application start time: 0x01cc3b44268abf06Faulting application path: C:\Program Files\Symantec\Backup Exec\RAWS\beremote.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dll Solution This issue is resolved in Backup Exec 2010 R3 Hotfix 159965 Terms of use for this information are found in Legal Notices.
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